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Hotel staff very friendly and helpful No restaurant. Open plan bedroom, bathroom and toilet
Architecture, location and facilities just superb The rooms are a designer's dream, but a glass wall between the bedroom and the bathroom? No.
Everything. It was the best hotel I have ever stayed. Very luxury but intimate and friendly. The environment was very relaxing and the view from the hotel was great. We asked the hotel receptinist to ordered a taxi to go to a local village nd they organised a chauffeur driven car, which was more than 3 times as expenssive as a nomal taxi.
Quality hotel with right attention to detail throughout. Facilities provided were very good. Staff were excellent. Minor point but garden flower beds needed attention! There should be hard pavement from front door to car park as gravel is not good for ladies' heels.
Beautiful ambience with welcoming staff. I was sorry to leave.
beautiful place and location. very well designed rooms and wonderful pool area quite expensive and not delivering the service and amenities expected for luxury accommodation
Its a very nice, quite hotel with a beautifull vieuw. Great large rooms, very nicely styled. As well as the lounge/lobby area. The small town Getaria nearby has some excellent fish restaurants! The only disadvantage is that they only serve small things for lunch and dinner in the room, not at the terras or lounge.
Ease of parking, friendly staff.
The display extraordinary art works to please the eyes of the guests. They have enough parking lots in low season, but not enough for high season guests.
The staff was very professional, courteous, and helpful. The location of the hotel was close to the beach. No
Would be good if they had a kettle
The resturant was very good value adn the room were lovely and clean. Staff very helpful
Warm friendly welcome. Nicely furnished rooms. Good value for money.
Beautiful grand building one road removed from the beach. Very friendly staff and the twin room we were in had two double beds and dual aspect windows looking over the sea and the mountains behind. We didn't eat in the hotel so can't comment on the catering. Nothing... all good
Comfortable, breakfast not up to much. Breakfast.
It had a great location: not far away both from the train station and from the beach and for a single room, my room was quite big and even had a cosy balcony. As most houses in Spain seem to be, it was a bit clairaudient.
Peaceful sea view with easy access to all restaurants. Hotel staff very friendly and helpful. Upgrade to sea view most important.
The view was amazing and the staff were very friendly
absolutely everything! More than friendly staff, perfectly clean rooms, ideal design, attention to details, breathtaking views, heaps of facilities, The best hotel i have ever stayed in! -----
Fabulous view, great furnishing and carpets in public areas. Breakfast was excellent and all my questions wre answered perfectly in English which was very helpful. My only negative was I could hear every door bang and step on the stairs.
the hotel was a surprise as its position in a very narrow street gives an awkward first impression but inside it is a beauty. a combination of antique and modern give it a fresh and cozy look. rooms were excellent. then the view at the back is breath taking. the dining room and living room on second floor overlook the atlantic ocean and the greenery, typical of asturias in spain. well worth the stay, pity we could stay only one night. 2 star is a very low rating for this hotel, it deserves more.
The hotel staff were excellent and the seaside views from our room were unbelievable. The town seemed small with little to do at first but with a bit more exploring it was great. Walk to nearby Zaurutz and the Getaria wineries for outstanding views and great exercise.
Very friendly and helpfull staff! beautiful rooms in a very nice little street of Getaria. In our room we could hear the hallway and the stairs quite loudly.
Excellent sea views. bright and cheerful in a very charming old seaside fishing port village. Very helpfull staff. Highly recommended.
rooms were great. view was great. design was interesting. shower was second rate.horrible. charging for breakfast, especially when paying what we paid for a room, is unappreciated. the lack of nearby parking is not great and navigating that alley was not overly fun (but not huge issues). price-wise, it was also a bit expensive. the website made it seem like there was a restaurant onsite.
amazing location, the sound of waves
We didn't like this hotel. Rooms were tiny, not very clean, very noisy and we heard all our neighbors. Hotel is very over priced. Cleanliness, location, noise
I had phoned from France to advise that we would be arriving late. The lady who took my call was very friendly and professional, and said that that would not be a problem. On our arrival at 10.30pm our welcome was very warm and friendly, and my 2 children (6 and 8) were made to feel at home. Service the next day was perfect: efficient, friendly and sincere. On hearing that we would be spending all day motoring, the manageress produced a packet of sweets for each of the children ("for the journey") unprompted and at no charge. Great location near the church and handy for a cobbled "tapas zone". Clean, friendly, quiet, comfortable this hotel is an absolute gem. Highly recommended. The only downside seemed to be the difficulty of finding a parking space nearby, but then we did arrive late at night.
Very friendly and helpful receptionist; good location at edge of historic core; walking to port, beach, old city, restaurants. Room was on an airshaft and dark. Receptionist said other rooms were noisy due to plumbing.
Great Location near the action and right by the city of Getaria. Too much noise every night so we were not able to sleep well. The room was just too small for 2 people. Did not change the linenes often.
The owner and staff were excellant,they could not do enough for you.they also speak English and french.It was so close to bars Restos and the beach Maybe a kettle in the room would be good for a cup of tea or coffee
Clean and modern room, nice hosts even though we didn't speak Spanish and they didn't speak English!!
Ideal location in Getaria. Great beach and several outstanding seafood restaurants in town. This is a small picturesque fishing village. Also note that parking is free on the road going up the hill opposite to the town. no
The lady of the house was very gracious and knowledgeable.
water program quality of facilities and location
Quality of services, the diner
location close to the beach. Poor information on distances to San Sebastian and nearby restaurants. The hotel staff should take a hotel management ond customer service course. The rooms were clean, but the hotel lobby and the hotel grounds outside was in a terrible state, considering our stay was in the high season.
Quite clean, quite big room, not noisy. The parking for the car in period not summer are free. There is one pc you can use with connection. The room and the spa are a bit shabby.
The staff was friendly and helpful. The equipment at the fitness center was quite poor.
Clean and comfortable hotel close to the beach. Very helpful and friendly receptionist Because of the people going to the beach there was very limited parking close to the hotel when we arrived mid afternoon. After 20.00 hours parking was available and free until 10.00 next day
Best value for money
The hotel staff were great and helpful The location. The village of Orio is too tuned to Tourists and tries to rip them off.
The staff friendly and helpful. Limited english spoken but enough. Buffet breakfast great.
Friendly staff , nice atmosphere.
Great location, beach was in close proximity. Wonderful staff who spoke english and were as helpful as possible
The room was very spacious, clean, pleasant and attractively appointed. It had a refrigerator. The hotel was close to the beach and to many other attractive areas.The dining room was very pleasant and the food was good. The staff was very helpful, friendly and spoke some English. We loved it.
The hotel was clean and the staff friendly. However I found the hotel expensiv in regard to its standard, but its location close to the centre and the beach may explain that. The hotelroom smelled of smoke from a previous guest.
The friendliness and coopertion of the staff and the location Smell of smoke when first arrived in the bedroom
very clean good sized rooms and exellent staff and a great breakfast
Great location, friendly and helpful staff, very nice rooms - seems like a three star, not a two. A little pricey compared to similar hotels elsewhere. No internet computer available.
Great location, only 200 meters from the beach. Walking distance to old town for pintxos and restaurants. Quality of buffet breakfast changed from morning to morning.
I have been staying here for a number of years and always find it very welcoming, excellent location for beach and shopping, brilliant tapas and very good dinner menu
Nice place A bit noisy
There was nothing to like about the ´Hotel´ apart from the town itself which was very nice This has to be classed as one of the worst ´Hotels´ we have ever stayed in, booking out could not have come sooner. The only good point about the ´hotel´ was it was close to the beach. The ´hotel´ (if you could call it that) was grubby, the reception had a lot to be desired, so we guessed what the room would be like. I have stayed in a 1 star hostel that was better than this place. There was doors banging all night, the room was like a shoe box- just grubby and very unwelcoming. The bathroom was just as unwelcoming to use, the shower grubby. The bathroom door had a gap of at least 6 inches at the bottom, so no privacy and the fan in the bathroom was so noisy that we could hear other folks using their bathroom during the night.
great location, good service
The room was clean and the hotel is in a central location which is what I required. I have now been allocated the same room for the last two years as I require a singkle room, however you can not walk around the room easily as it is so small and the window opens in to the room ( Room 26)
nothing really...central location but dead noisy! sheets were not clean (hairs...), the room was very small, the noise from outside and from the hotel (apparently not insulated) : a lot of doors banging until 3 in the morning. Then rooster waking up at 4:30...
the quiet place and the comfortable beds We did not like the following: Rudeness of bar staff, poor dinner menu, very stodgy food, so-so breakfast, horrid orange juice, the fact that the bar shut at 22.58, the atmosphere which was between an old folks home and a convent school, the plastic bags and other rubbish entangled in the river, the weeds in the front area, etc
very good service, very helpfull, well speaking english.Our Our bed was too old/soft.
Very friendly hospitality and excellent food. Perfect place for some rural quietness ánd perfect location to my business appointment just opposite the street (Guascor). For this combination of reasons I enjoyed Casa Rural Jesuskoa already for some 15 times over 8 years. It never disappointed me.
The staff were so friendly and helpful; nothing was a problem. My children just loved the animals and the explanation of the tradition of the fighting rams. We will stay here again.
We really appreciated the friendly and familiar behaviour of the staff, the food and the wine (sidra). Also the communication in english/spanish, even if not always excellent, was effective, nice and pleasing.
The family who own the hotel are very attentive and made you most welcome, the extended family of 'animals' were an interesting addition. The hotel is very typical of the region and comfortable, attic bedroom charming! and the evening meal was enjoyable and relaxed. I would return to this hotel!
Great personal service in this family-run rural location. Delicious home-made Basque cuisine served by the fireplace. Really enjoyed staying here for the surroundings and peace and quiet. Highly recommended - home from home.
Hotel excellent. Staff excellent. Central to activities of Zarautz. Much better than expected! Unloading/loading luggage from car was a problem.
The hotel staff were very friendly - room a little small - but it is a medival city & you are inside the wall
clean, attractive, friendly no
Great location, and great key system for room nice new hotel with modern facilities and free wireless. Place looked very shut up when we arrived and had to wait for 2 hours for someone to turn up before we could check in. So we couldn't even leave our bags. Even when we were checked in we seemed like an inconvenience.