Guest reviews
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Overall Rating
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9.6 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." 10.0 "100% thought it was agreat value ." -
9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." 9.0 "90% found therestaurant service to be one of the best ." -
8.6 "Location is great."9.8 "98%
liked the proximity to sightseeing ." 9.5 "Near to public transport , according to 95%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.9 "City centre within easy reach , said 79%." 10.0 "100%liked the proximity to shopping ." 7.3 "Easily accessible by car , said 73%." 9.5 "95% thoughtparking was inexpensive ." -
6.7 "Breakfast is mediocre."
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6.6 "Rooms are ok."6.9 "Only 69% said
rooms were big enough ." 6.0 "Beds were acceptable for 60%." -
5.3 "Internet is average."5.1 "51% thought the
wifi quality was ok ." -
4.6 "Bad amenities."4.5 "55% thought the
building wasn't nice ." 4.2 "58%complained about the elevator ." 0.7 "For 93%, thelobby entrance was sub-standard ." -
4.4 "Disappointing food."1.3 "87% said the
pork dishes didn't taste good ." 1.7 "83%did not like the vegetable dishes ." 2.5 "For 75%, thedining experience was not enjoyable ."
Overall Rating
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9.7 "Excellent value."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." -
8.3 "Location is great."9.9 "99%
liked the proximity to sightseeing ." 9.6 "96% thoughtparking was inexpensive ." 9.6 "Near to public transport , according to 96%." 7.0 "Easily accessible by car , said 70%." 7.9 "City centre within easy reach , said 79%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.7 "Rooms are ok."6.9 "Only 69% said
rooms were big enough ." 6.1 "Beds were acceptable for 61%." -
6.4 "Breakfast is mediocre."
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5.3 "Internet is average."5.1 "51% thought the
wifi quality was ok ." -
4.5 "Bad amenities."4.4 "56% thought the
building wasn't nice ." 4.3 "57%complained about the elevator ." -
4.1 "Disappointing food."1.2 "88% said the
pork dishes didn't taste good ."
Overall Rating
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9.5 "Excellent value."
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.8 "Location is great."
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6.7 "Breakfast is mediocre."
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6.5 "Rooms are ok."6.9 "Only 69% said
rooms were big enough ." 5.9 "Beds were acceptable for 59%." -
6.4 "Average comfort."6.9 "Only 69% said
rooms were big enough ." 5.9 "Beds were acceptable for 59%." -
4.6 "Bad amenities."4.4 "56% thought the
building wasn't nice ."
Overall Rating
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9.5 "Excellent value."
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9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
8.7 "Location is great."9.6 "
Near to public transport , according to 96%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 9.9 "99%liked the proximity to sightseeing ." -
7.3 "Nice rooms."8.0 "80% said
rooms were clean ." -
7.2 "Good breakfast."
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5.3 "Internet is average."
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4.8 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 4.2 "58%complained about the elevator ." -
4.4 "Disappointing food."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
Freshly cooked eggs, hot shower, jammy ring biscuits, friendly (and efficient) staff in the morning at breakfast The evening receptionist was neither the friendliest nor the most helpful!
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4.8review from
The 24hr reception service was very useful as I got in at 4.00am. The signle room was roomy and the shower was one in which you could move around. The breakfast was quite simply awful - served without any regard to what sequence you were eating it in. There was an occassional mechanical noise (quite loud) emanating from just outside the room, which at times was annoying.
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8.0review from
the excellent staff service here. no.
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6.0review from
Very clean and comfortable Although advertised as parking available, I found it very difficult to park my car, as all the surrounding streets were resident permit parking only. There were a few parking metre's but all were taken and at the metre I could only leave my car for 4 hours.
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6.7review from
Exceptional value for money - great location for shops and restaurants in Byers Road. Clean, comfortable and spacious room. Very quiet. Good breakfast selection. Initial welcome by Receptionist was less than welcoming, but later on she could not have been more helpful with advise and information. No complaints.
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6.4review from
Good location,friendly and helpful staff. Sheets on single bed were worn out and holed.Room was warm and difficult to ventilate because windows were stuck shut.
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5.6review from
Lovely room, disabled facilities on the ground floor, very helpful staff both before our arrival and during our stay. Very limited parking available entry via the back door as there were no signs to the front of the hotel from the car park
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5.2review from
Room was lovely and breakfast was good. Breakfast staff were very friendly Receptionist was not overly friendly when we arrived and our breakfast table was really sticky the girl gave it a wipe when I asked for it to be cleaned but I think it was long term stickiness.
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5.2review from
Location and very quiet at night No lifts
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4.8review from
Decently clean, good location, helpful staff, good internet facilities. Lock on room door could have been more substantial.
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7.0review from
Freshly cooked eggs, hot shower, jammy ring biscuits, friendly (and efficient) staff in the morning at breakfast The evening receptionist was neither the friendliest nor the most helpful!
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6.7review from
Exceptional value for money - great location for shops and restaurants in Byers Road. Clean, comfortable and spacious room. Very quiet. Good breakfast selection. Initial welcome by Receptionist was less than welcoming, but later on she could not have been more helpful with advise and information. No complaints.
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4.8review from
The 24hr reception service was very useful as I got in at 4.00am. The signle room was roomy and the shower was one in which you could move around. The breakfast was quite simply awful - served without any regard to what sequence you were eating it in. There was an occassional mechanical noise (quite loud) emanating from just outside the room, which at times was annoying.
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6.0review from
Very clean and comfortable Although advertised as parking available, I found it very difficult to park my car, as all the surrounding streets were resident permit parking only. There were a few parking metre's but all were taken and at the metre I could only leave my car for 4 hours.
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6.4review from
Good location,friendly and helpful staff. Sheets on single bed were worn out and holed.Room was warm and difficult to ventilate because windows were stuck shut.
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5.6review from
Lovely room, disabled facilities on the ground floor, very helpful staff both before our arrival and during our stay. Very limited parking available entry via the back door as there were no signs to the front of the hotel from the car park
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5.2review from
Room was lovely and breakfast was good. Breakfast staff were very friendly Receptionist was not overly friendly when we arrived and our breakfast table was really sticky the girl gave it a wipe when I asked for it to be cleaned but I think it was long term stickiness.
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5.2review from
Location and very quiet at night No lifts
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4.8review from
Decently clean, good location, helpful staff, good internet facilities. Lock on room door could have been more substantial.
