Guest reviews
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Overall Rating
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9.4 "Terrific location."9.1 "91%
appreciated the closeness to the beach ." 9.7 "97%liked the proximity to shopping ." 9.6 "96%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
9.0 "Wonderful beach."
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8.7 "Great service."9.1 "91% found the
staff to be very friendly ." 9.2 "92% said therecreation staff was great ." 8.5 "85% thought theservice was very professional ." 9.8 "Lovely bar service , according to 98%." 9.3 "93% found therestaurant service to be one of the best ." 8.6 "Excellent childcare , thought 86%." 8.0 "80% werehappy with the room service ." -
8.5 "Bar is amazing."9.8 "
Lovely bar service , according to 98%." -
7.1 "Good cleanliness."7.4 "74% said
rooms were clean ." 8.1 "81% thoughtit was clean ." -
6.4 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 6.4 "Only 64% thought thefurniture was functional ." 6.7 "67% said theview was so-so ." 5.0 "For only 50%, thetv was ok ." -
5.7 "Breakfast is mediocre."
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4.6 "Internet is poor."4.7 "53% said the
wifi quality was bad ." 4.5 "55% thought it wasoverpriced ."
Overall Rating
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9.2 "Terrific location."9.0 "90%
appreciated the closeness to the beach ." 9.7 "97%liked the proximity to shopping ." 9.7 "97%enjoyed the restaurants & bars nearby ." -
8.3 "Bar is amazing."9.8 "
Lovely bar service , according to 98%." -
8.2 "Great service."9.0 "90% found the
staff to be very friendly ." 8.9 "89% said therecreation staff was great ." 8.4 "84% thought theservice was very professional ." 9.8 "Lovely bar service , according to 98%." -
6.2 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 6.8 "Only 68% thought thefurniture was functional ." -
5.3 "Internet is average."5.6 "56% thought the
wifi quality was ok ."
Overall Rating
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9.3 "Terrific location."9.0 "90%
appreciated the closeness to the beach ." 9.7 "97%liked the proximity to shopping ." -
8.4 "Bar is amazing."9.5 "
Lovely bar service , according to 95%." -
8.3 "Great service."9.0 "90% found the
staff to be very friendly ." 9.2 "92% said therecreation staff was great ." 8.6 "86% thought theservice was very professional ." 8.6 "Excellent childcare , thought 86%." 9.2 "92% found therestaurant service to be one of the best ." 9.5 "Lovely bar service , according to 95%." -
7.9 "Wellness & sports facilities were pleasant enough."
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7.0 "Tasty food."6.5 "Only 65% were
satisfied with the menu ." -
6.7 "Average cleanliness."5.4 "Only 54% thought the
pool was clean ." -
6.1 "Rooms are ok."6.7 "67% said the
view was so-so ." -
5.9 "Average comfort."
Overall Rating
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9.4 "Terrific location."
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8.8 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.7 "Bar is amazing."
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7.3 "Good cleanliness."7.5 "75% said
rooms were clean ." -
7.0 "Tasty food."
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6.6 "Rooms are ok."
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6.1 "Average comfort."
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6.1 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
The animation team was excellent, the bartenders very nice persons. Hello Vesko, Vasko, Pascale, Nadia and Ola. Every day is the same food, good but the same, bathroom was for 2 stars, only few TV programs , most of them from rusia amd Bulgaria, only TVR International for Romania.
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8.0review from
the hotel is excellent, we had a nice room with pool view, very clean and cosy. the food was also very good, local drinks of a very good quality. every night the hotel organized entertainment programs for the guests and during the day you could play darts or watersports. we loved it!
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6.0review from
We liked the way people treated us, the well cooked meals (especially your pancakes), that there were a lot of fruits and various kinds of food. We liked the pool very much, we think it is the best pool in Golden Sands. Still, it would be very nice if you could warm up the water inside the pool :-) And your entertainment team is really funny. I didn't like that the staff gave us no materials to find out about the facilities the hotel has. For example, we found now, after we arrived home, that we could have played tennis inside the hotel. Nobody showed us where the snaks serve or that there is an outdoor restaurant.
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5.3review from
Big room, the swiming pools, the animation program The quality of the food could be improved ( especially in the morning) the lack of parking places and in the absence of the hair-dryer ( not specific for a 4 stars hotel)
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6.3review from
The swimming pool The elevetors service
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5.0review from
The animation team was excellent, the bartenders very nice persons. Hello Vesko, Vasko, Pascale, Nadia and Ola. Every day is the same food, good but the same, bathroom was for 2 stars, only few TV programs , most of them from rusia amd Bulgaria, only TVR International for Romania.
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6.0review from
We liked the way people treated us, the well cooked meals (especially your pancakes), that there were a lot of fruits and various kinds of food. We liked the pool very much, we think it is the best pool in Golden Sands. Still, it would be very nice if you could warm up the water inside the pool :-) And your entertainment team is really funny. I didn't like that the staff gave us no materials to find out about the facilities the hotel has. For example, we found now, after we arrived home, that we could have played tennis inside the hotel. Nobody showed us where the snaks serve or that there is an outdoor restaurant.
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5.3review from
Big room, the swiming pools, the animation program The quality of the food could be improved ( especially in the morning) the lack of parking places and in the absence of the hair-dryer ( not specific for a 4 stars hotel)
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6.3review from
The swimming pool The elevetors service