There weren’t enough rooms available at check in time. I had to wait nearly 2 hours before I was assigned a room.
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Amenities at Courtyard by Marriott Grand Rapids Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Reviews of Courtyard by Marriott Grand Rapids Downtown
8.3
Very good
458 verified ratings
Wonderful
252
Very good
71
Good
62
Okay
21
Fair
17
Mediocre
15
Poor
20
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, especially its proximity to concert venues, downtown attractions, and the convenience of the skywalk. Many appreciated the friendly and helpful staff, as well as the clean and comfortable rooms. However, several guests were dissatisfied with the parking situation, citing high costs, tight spaces, and confusing arrangements. There were also multiple complaints about the pool and hot tub being out of service or too cold. Overall, the positives centered on location, service, and cleanliness, while parking and pool facilities were common areas of concern.AI-Generated from customer reviews
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8.3 out of 10
417 reviews
8.4 out of 10
15 reviews
7.9 out of 10
3 reviews
All reviews
30 minute line to check in. Pillows were hard and flat. Not what you’d expect from a Marriott hotel at $500 per night.
Pros (+) The location was great. Everything was in walking distance of where we wanted to go. Great night Life too!
Cons (-) The check-in was at 4 which Itcould have been at 3 and the check out was at 11 instead of noon. That's the only thing I would change.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How comfortable are the beds at Courtyard Grand Rapids Downtown?
Guests have mentioned that the beds are really comfortable and the hotel provides luxury linens, extra pillows, and comfortable beds.
Is parking readily available at Courtyard Grand Rapids Downtown?
Some guests have mentioned that parking was convenient, but there were concerns about paying for parking, especially considering the room price.
What can I expect from the food quality at Courtyard Grand Rapids Downtown?
The Bistro offers a selection of breakfast items as well as dinner, wine, and beer options. There is also Starbucks coffee and quick snacks available.
How clean are the rooms at Courtyard Grand Rapids Downtown?
Guests have mentioned that the rooms are very clean and updated with modern furnishings. However, there were some concerns about the cleanliness of the bathrooms and the need for a little refresh in the pool area.
What is the best time to visit Courtyard Grand Rapids Downtown?
The high season is in September, and the low season is in December. Visitors can expect a great location, amenities, and friendly staff, but should be aware of potential parking challenges and noise levels from the street side.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that rooms facing the street side experienced high noise levels from traffic and revving engines. If you're sensitive to noise, consider requesting a room away from the street.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned issues such as stained carpets, wet spots, and leftover food in the fridge. It's advisable to check the room upon arrival and report any cleanliness issues to the staff.
Utilize the Skywalk
Guests appreciated the hotel's connection to the skywalk, providing easy access to restaurants and events without having to go out in the weather. Take advantage of this convenient feature during your stay.
Be Mindful of Parking
Some guests experienced challenges with parking, including tight maneuvering in the below deck parking and additional charges for parking. Consider exploring alternative parking options if needed.
Consider Room Amenities
While the rooms were generally well-equipped, some guests missed having a microwave and expressed disappointment with non-working refrigerators. If these amenities are important to you, consider confirming their availability before booking.
Engage with Exceptional Staff
Several guests highlighted the exceptional service provided by staff members, particularly mentioning friendly and helpful front desk personnel. Engaging with the staff for local recommendations and assistance can enhance your experience.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Van Andel Arena, Grand Rapids Art Museum, and DeVos Place makes it convenient for exploring the area. Take advantage of the central location for easy access to these attractions.
Check for Special Events
If you're planning to visit during a high season such as September, it's advisable to check for any special events or exhibitions in the area, as this may impact hotel availability and local attractions.
Consider Dining Options
While the hotel offers dining on-site at The Bistro, some guests mentioned limited breakfast options and additional charges for parking. Exploring nearby dining options could provide a more varied culinary experience.
Location
11 Monroe Avenue Northwest, Grand Rapids, MI 49503
What's nearby
- Plaza Towers103 yd
- Van Andel Arena145 yd
- Grand Rapids Art Museum272 yd
- Grand Rapids Public Museum393 yd
- DeVos Place0.3 mi
- Roger B. Chaffee Planetarium0.3 mi
- Gerald R. Ford Presidential Museum0.3 mi
- Beckering Family Carillon Tower0.4 mi
- Interurban Transit Partnership0.4 mi
- La Grande Vitesse0.5 mi
- Cathedral of Saint Andrew0.5 mi
- Grand Rapids Swing Bridge0.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Grand Rapids Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | May | $240 | $349 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 71% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Courtyard by Marriott Grand Rapids Downtown
Which month has the cheapest rates at Courtyard by Marriott Grand Rapids Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Courtyard by Marriott Grand Rapids Downtown is January, with an average nightly rate of $223. The most expensive month is July at $345 per night.
What is the cheapest day to book Courtyard by Marriott Grand Rapids Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Courtyard by Marriott Grand Rapids Downtown is Wednesday, with an average nightly rate of $163. The most expensive day is Tuesday at $412 per night.
How far in advance should you book Courtyard by Marriott Grand Rapids Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Courtyard by Marriott Grand Rapids Downtown, book around 4 weeks in advance. This could save you approximately 34% compared to booking last minute.
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See most recommended stays in Grand RapidsGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.3 mi | Grand Rapids Gerald R. Ford Intl | 9.1 mi |