Pros (+) Comfy bed , very clean, friendly staff
2 stars
Sleep Inn & Suites
4284 29th Street Southeast, Grand Rapids, MI 49512, United States
Grand Rapids, MI
See location+1 616 975 9000Photos of Sleep Inn & Suites
Overview
Situated in Kentwood, Sleep Inn and Suites Grand Rapids is an easy drive from Calvin College and Amway World Headquarters. It also provides free Wi-Fi, a free shuttle service and an indoor pool.
There are a range of facilities on offer to guests of the hotel, such as a 24-hour business centre, an express check-in and check-out feature and meeting facilities. Additionally, the multilingual staff are available to offer assistance.
The rooms at Sleep Inn and Suites Grand Rapids offer a refrigerator and all the necessities for an enjoyable stay. Hot drinks can be brewed with the provided coffee and tea supplies.
There are a variety of restaurants and cafés close to the hotel, and Wyoming is a short car trip away. Guests can also visit Grand Valley State University.
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Amenities at Sleep Inn & Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Things to do
- Golf
Fitness
- Fitness center
Reviews of Sleep Inn & Suites
6.4
Okay
1046 verified ratings
Wonderful
310
Very good
144
Good
169
Okay
82
Fair
94
Mediocre
51
Poor
196
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds, but many expressed dissatisfaction with cleanliness and service, noting issues like unclean rooms, unprofessional staff, and inadequate housekeeping. The breakfast was often mentioned positively, but overall, the hotel needs significant improvements in several areas.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
6.4 out of 10
677 reviews
6.4 out of 10
250 reviews
7.3 out of 10
26 reviews
8 out of 10
5 reviews
All reviews
Pros (+) The huge tv and the included breakfast
Cons (-) The way the bathroom is set up
Pros (+) clean room, comfy bed, nie shower
Cons (-) too many kids in the pool until almost closing time. they need adult only swim times. also they ran out of pool and room towels
Pros (+) The room was clean and included a frig. The location was good. Plenty of restaurants and shopping. It also had a swimming pool. They offered a catered dinner which we didn't use and the breakfast buffet was pretty good.
Cons (-) The room was small but comforttable.
Pros (+) The beds were great and the rooms very clean.
Cons (-) Breakfast nook was to small for the amount of people coming through. There also was a large group of preteens who kept running up and down the halls banging on doors. I blame the chaperones more for not reigning them in.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a nice breakfast with hot coffee, typical hotel hot breakfast, and a variety of options. Some guests have mentioned that it was good and enjoyable.
How are the hotel's beds?
The beds are described as comfy and clean by many guests. However, a few guests have mentioned that the beds were uncomfortable and noisy.
Is the hotel staff accommodating and helpful?
The staff is described as very friendly, understanding, and helpful by many guests. However, a few guests have mentioned poor customer service experiences.
What are the parking options at the hotel?
The hotel offers free parking, which is convenient for guests. However, some guests have mentioned that the entire building smelled of weed and there were loud people carrying on until 3 am.
When is the best time to visit the hotel?
The high season is in June, and the low season is in January. It's advisable to plan your visit accordingly to avoid any inconvenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended checking the room amenities and requesting a room with a functioning AC and comfortable beds to ensure a pleasant stay.
Verify Pool Availability
Due to some guests experiencing the pool being closed during their stay, it's advisable to confirm the pool's operational status before booking, especially for longer stays.
Check for Cleanliness
Several guests mentioned issues with cleanliness, such as unclean towels and rooms. It may be beneficial to inspect the room upon arrival and report any concerns to the staff promptly.
Confirm Elevator Functionality
As per feedback, the elevator was reported as non-operational during some guests' stays. If elevator access is essential, it's advisable to verify its functionality before booking.
Inquire About Noise Levels
Some guests reported noise disturbances, so it might be helpful to inquire about the hotel's noise policies and request a quiet room if noise sensitivity is a concern.
Address Booking Concerns
Guests who booked through third-party platforms encountered issues with refunds and room allocation. It's recommended to clarify booking details and policies directly with the hotel to avoid any inconveniences.
Assess Staff Assistance
While some guests praised the helpfulness of the staff, others reported instances of poor customer service. Assessing the staff's responsiveness and professionalism upon arrival could be beneficial.
Check for Odor Concerns
Several guests mentioned a musty or unpleasant odor in the rooms and common areas. It's advisable to inquire about recent maintenance and cleanliness efforts to address any odor-related issues.
Review Security Measures
Some guests reported issues with broken security locks and concerns about safety. It's recommended to verify the functionality of security features in the room and common areas.
Address Maintenance Concerns
Considering feedback about outdated furniture, broken amenities, and maintenance issues, it may be beneficial to inquire about the hotel's maintenance and renovation efforts to ensure a comfortable stay.
Location
4284 29th Street Southeast, Grand Rapids, MI 49512
What's nearby
- Frederik Meijer Gardens & Sculpture Park5 mi
- Wealthy Theatre5.1 mi
- Mission Network News5.3 mi
- Division Avenue - Plaster Creek Bridge5.3 mi
- Meyer May House5.8 mi
- Cathedral of Saint Andrew6.3 mi
- Interurban Transit Partnership6.5 mi
- Celebration Imax Theatre6.5 mi
- Van Andel Arena6.7 mi
- Grand Rapids Art Museum6.7 mi
- Plaza Towers6.8 mi
- La Grande Vitesse6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sleep Inn & Suites
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $80 |
Average price (weekend night) | $84 |
When to book a room at Sleep Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sleep Inn & Suites
FAQs when booking at Sleep Inn & Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Grand RapidsGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 6.8 mi |
Nearest Airport | Grand Rapids Gerald R. Ford Intl |
Distance to airport | 2.4 mi |