Pros (+) Room was great and lobby with casual hang out space with tv was nice
2 stars
Tru by Hilton Grand Rapids Airport
4570 28th Street SE, Grand Rapids, MI 49512, United States
Grand Rapids, MI
See location+1 616 974 0600Photos of Tru by Hilton Grand Rapids Airport
Overview
Kick back at Tru by Hilton Grand Rapids Airport, near it all in Kentwood, Michigan. Our new hotel is a few minutes from the airport and close to shopping, attractions and dining. Our modern, efficiently designed rooms feature free WiFi, innovative storage, and large HDTV with premium channels. Enjoy premium bath products from Not Soap, Radio and a big, bright bathroom. Try fun, indulgent toppings and healthy favorites each morning with our free breakfast. Sip on LavAzza coffee, Stash tea and hot chocolate in the lobby, or grab a snack, single-serve wine and beer at our 24/7 market. Play board games, chat with friends or get work done in our vibrant lobby. Keep up your routine in our modern fitness center or take a dip in our indoor, heated pool. When you need to get to the airport, take our complimentary shuttle (daily schedule 6:00am - 11:00pm). Affordable travel now comes with unexpected things – like certainty.
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Amenities at Tru by Hilton Grand Rapids Airport
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Dining
- Refrigerator
- Coffee machine
- Snack bar
Services and conveniences
- Business center
- Express check-out
- 24hr front desk
Pool
- Saltwater pool
- Heated pool
- Indoor pool
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
Things to do
- Board games/puzzles
- Pool table
General
- Telephone
- Storage available
Family friendly
- Kids' outdoor play equipment
- Complimentary breakfast
Parking and transportation
- Free parking
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Tru by Hilton Grand Rapids Airport
8.2
Very good
186 verified ratings
Wonderful
106
Very good
31
Good
12
Okay
8
Fair
9
Mediocre
5
Poor
15
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, highlighting its proximity to the airport and well-maintained rooms. However, many reviews pointed out issues with service, including unresponsive staff and inadequate amenities, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel follows strict health and safety protocols, including daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. Hand sanitizer is available in guest accommodation, and high-touch surfaces are regularly disinfected.
Is there free parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests with vehicles.
What can I expect from the complimentary breakfast?
The complimentary breakfast offers a variety of options, although some guests mentioned that the quality of certain items, such as the eggs and sausage, could be improved.
How are the beds at the hotel?
Guests have described the beds as comfortable, but some have mentioned that the bed frames and sheets setup could be improved for a better sleeping experience.
What are the hotel's amenities for families?
The hotel provides kids' outdoor play equipment and a complimentary breakfast, making it suitable for families with children.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is considered the low season. This could result in a more peaceful and less crowded experience.
Check Nearby Attractions
The hotel is conveniently located near several attractions, including the DoubleTree by Hilton Hotel Grand Rapids Airport, Frederik Meijer Gardens & Sculpture Park, and Meyer May House. Take advantage of these nearby attractions during your stay.
Request a Microwave
Some guests noted the absence of a microwave in the room. If you require this amenity, it's advisable to request one in advance to ensure it's available during your stay.
Be Mindful of Breakfast
While the hotel offers complimentary breakfast, some guests were disappointed with the breakfast options. If breakfast is an important aspect of your stay, you may want to manage your expectations or consider dining at nearby eateries.
Inquire About Room Types
A few guests had issues when attempting to change their room type after booking. It's recommended to confirm your room preferences at the time of booking to avoid potential inconveniences.
Consider Noise Levels
Some guests mentioned that soundproofing could be improved, as they could hear everything. If you are sensitive to noise, you may want to bring earplugs or request a quieter room location.
Check for Special Services
The hotel offers board games/puzzles and a pool table for entertainment. If you enjoy these activities, take advantage of the hotel's offerings during your stay.
Pet-Friendly Accommodation
If you're traveling with pets, the hotel offers increased accessibility and allows pets on request, although charges may apply. It's advisable to inquire about the pet policy before your stay.
Accessibility Considerations
The hotel provides increased accessibility and features amenities such as an elevator and designated smoking areas. If you have specific accessibility needs, it's recommended to communicate them to the hotel in advance.
Location
4570 28th Street SE, Grand Rapids, MI 49512
What's nearby
- Frederik Meijer Gardens & Sculpture Park5 mi
- Mission Network News5.3 mi
- Wealthy Theatre5.3 mi
- Division Avenue - Plaster Creek Bridge5.7 mi
- Meyer May House6 mi
- Cathedral of Saint Andrew6.5 mi
- Celebration Imax Theatre6.5 mi
- Interurban Transit Partnership6.8 mi
- Van Andel Arena6.9 mi
- Grand Rapids Art Museum7 mi
- Plaza Towers7.1 mi
- La Grande Vitesse7.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Tru by Hilton Grand Rapids Airport
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $118 |
Average price (weekend night) | $252 |
When to book a room at Tru by Hilton Grand Rapids Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Tru by Hilton Grand Rapids Airport
FAQs when booking at Tru by Hilton Grand Rapids Airport
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Closest
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See most recommended stays in Grand RapidsGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 7.1 mi |
Nearest Airport | Grand Rapids Gerald R. Ford Intl |
Distance to airport | 2.2 mi |
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