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Desk clerk was most helpful in obtaining a room tat fit my needs.
Facility clean. Room was spacious & comfortable. Staff very pleasant. Enjoyed breakfast with table service. No one else handling the food. I had to have my key re-keyed twice in 5 days. Desk clerk said they were having the same problem with another room & may be caused by their system. Whatever the cause, it was very inconvenient when you come in tired.
Nice, Friendly, good breakfast, hot tub pool not working
The rooms were so nice, as were the staff. The bed was comfortable and the room was spacious. Even had a patio with patio furniture. Walk in closet, vanity kit. And the breakfast was great. Great view. Our room was fine, our friends room (room 20111 I believe) had bed bugs and they didn't know until the next morning when they found a dead bug in the sheets with a big blot of blood on the sheets. And she had bites on her skin. Definitely a bed bug as she kept it in a tissue to show to the office and we compared it with a photo from Google. The clerk was very nice and apologetic. I understand this isn't the hotel's fault, probably a former guests fault, but still. Pool had a bunch of bugs in it, but was still usable.
Close to where my son is staying at Arivaca Boys Ranch. 40-minute drive; closest possible hotel. I spent all my time with him, so, did not explore the hotel. The complimentary breakfast at the country club dining room was nice - more than what I expected. I expected a serve-yourself "continental" buffet - this was a complete served meal. Note this is a complimentary meal in a regular restaurant, so you'll want to make provision for leaving a tip for the wait-person. The elevator got a lot of comments as "the world's slowest elevator". And it was. Wow. (Building 12) Plus, the cabinet in my room was missing a drawer. But, not worth dropping the experience rating from "excellent" to "good".
The second room was fine. The bed was comfortable. Breakfast was good. We had been hiking in the mountains all day and were exhausted. We arrived at the hotel and the desk clerk had the personality of a clam. She never smiled. I got the impression we were bothering her. She gave us the key and we went to the room, which had not been cleaned. The beds were not made and there was a towel on the floor. My spouse went down stairs and she never said she was sorry; she did give us a clean room, but didn't seem to care.
The bed was comfortable. Quite noisy through the walls.
It was very clean, the staff was very professional and polite, the room was spotless, and the breakfast was excellent. No.
We have stayed here many times because it is clean and the staff are friendly and competent. Also, the hotel has a GREAT COMPLIMENTARY BREAKFAST! Nothing
We like the room and the quietness of the facility.
The place was very clean, quiet and just what I needed. The breakfast was ready at 5:30am so I actually had a breakfast before my early morning continuation of a long trip. Most others open at 7am or later and are of no value to me as I will be gone. Nothing.
Very clean, comfortable place. Great bed and pillows. Good breakfast. Planned to stay 1 night, but stayed 2 because of value, location and quality. no
the indoor pool the cockroach in the tub. I thought the staff could have been a little more friendlier.
Friendliness of staff. Good warm breakfasts. Easy access once we found the location. Didn't get a king size room as we requested. There wasn't a loung chair in the room.
just as I expected no
Location and ease of access. Friendly and helpful staff. Rooms were smallish and beds on the hard side. Very limited continental breakfast.