Green Valley Car Rentals

Cons: Nobody at the service desk when we arrived Nobody "checked out the car" so damages could not get recorded It was next to impossible to get someone on the phone to advise Alamo of existing scratches on the car

Cons: The heat in the parking lot lol.

Cons: I did not like being accused of fraud and having a manager insinuating I was a car thief. Renting a smart car for three days to travel between Tucson and Phoenix does not seem to be a likely profile for thieves but I wouldn't know. All in front of my 13 yo son. Producing a printed itinerary is not a substantial security measure. Because my itinerary did not fit a profile I was rudely left to find other options and then during another attempt to rent from enterprise the same manager appeared from behind a door and interrupted my transaction and told the employee I was attempting to defraud them. Not true. I will NEVER EVER RENT FROM ALAMO OR THE SISTER COMPANIES EVER AND I WILL DO MY DAMNDEST TO RELATE MY EXPERIENCE TO OTHERS. Alamo is lucky not to be facing litigation about the suggestion by your management that I was attempting to obtain goods or services under false pretenses with the intention of theft or malfeasance.

Cons: Unprofessional staff at rental counter.

Cons: When the counterperson would not take debit cards, each of the three people ahead of me in line took 10-15 min to process (and this was at 11 p.m. and I was tired)...Please notify folks that they cannot use their debit card (unless they want to stand there for 10 min. while a credit check is run and creates a negative score on their credit report) OR accept the debit card like the rest of the world.

Cons: If possible, drop off fee should be lower or waived.

Cons: Drop off point required hard copy documents and was shocked when I did not have them. Again, Sixt does not require the presentation of any documents. Location was not well marked.