Green Valley Car Rentals

Cons: Tax that was being charged at the Airport was not included in the price listed on Kayak. We were really shocked to find out how much the total would be with the tax added.

Cons: The only negative was that the car was a little difficult to see out of to the rear. Pretty typical for a sub-compact.

Cons: Agent, without telling me, tried to up grade me. The cost went from $135 to $265. Fortunately I noticed and insisted on the $135 rate. He then tried for something about 1/2 way between. I again insisted on the quoted rate and got it. You have to pay attention!

Cons: This place is a joke. I was told that I had rented a compact car and the Dollar agent kept trying to upgrade me. After each upgrade offer, I asked if he was offering it at the rental price that I had been originally quoted ($90.88). Of course not! After about 20 minutes of my back-and-forth with the agent, my husband went to the National Car Rental counter next door and rented a 2016 Dodge Journey for the same amount of the Dollar "compact" car. What a crappy way to conduct business, Dollar.

Cons: Car was streaked with dirty water, some water spots/dirt inside the cabin also. Price was much more than originally quoted (almost double)

Cons: Everything else was terrible, Dollar told me they where giving me a full size car and gave me a midsized car, the car had damage to it, the inside of the car was clean outside was dirty

Cons: Our worst experience ever

Cons: Car offered was not as advertised- offer showed a standard car but was advised the offer was only good for a compact. Will avoid dollar when possible in the future.

Cons: the car was new, but crappier than other low end options at other car rental agencies. also, insurance cost way more than renting the car itself, which stinks.

Cons: All went well -- no complaints. Thanks!

Cons: Employees treat customers like trash.

Cons: Met agent. Long walk to cars, end of ta long line. Picked one out. Then had to wait 10 minutes for employee to return to office to go get key. He couldn't find key for the car. He picked out a different car for me instead, one that i wouldn't have chosen. Took too much time and didn't like his choice of car for me.

Cons: Took a while to pick up the car due to understaffed desk.

Cons: Perfect rental experience. Team at Enterprise Tucson Airport sets the bar high. No complaints.

Cons: It was a little cloudy.

Cons: When the counterperson would not take debit cards, each of the three people ahead of me in line took 10-15 min to process (and this was at 11 p.m. and I was tired)...Please notify folks that they cannot use their debit card (unless they want to stand there for 10 min. while a credit check is run and creates a negative score on their credit report) OR accept the debit card like the rest of the world.

Cons: If possible, drop off fee should be lower or waived.

Cons: Coerced into buying more insurance after agreeing to purchase some insurance at the time of rental from Kayak

Cons: When did compact cars become midsize? I know it is industry wide, but please call a compact a compact.

Cons: I planned to pay with my Visa debit card. When I got to the Tucson airport a man came out and looked over the car and gave me a receipt. I told him I did not want the charge to go on my parent's credit card. He told me I could go inside the office nearby and have it changed. It was a fairly quick and easy process. In both cases the customer service people did not give me the full information that I needed. $13 is not a big deal, and going into the office to change my charge wasn't a big deal either. But both are areas that Budget could improve. :) Thank you.

Cons: Would rather have a Honda, Nissan, etc.

Cons: I did not realize the insurance offered at the time I rented was not part of budget. And then the insurance plan charged me for two days instead of one, and I could not see where I could change it.

Cons: My car had a noise that was disconcerting. I curtailed my plans to drive to a rural area instead of taking the time to return to the airport and get another car.

Cons: Drop off point required hard copy documents and was shocked when I did not have them. Again, Sixt does not require the presentation of any documents. Location was not well marked.

Cons: The car I rented had the rubber in the door frame and trunk falling apart. There was a hole in the carpet on the driver's side. The car itself has no pick up. I could not adjust the seat enough to make it comfortable for my 5 hour drive from Tucson to El Paso.

Cons: Long wait times when calling Hertz Not accommodating to add/take away drivers Need in-person presence for issues that seemed could be worked out otherwise

Cons: Promised BMW or equal and got an audi

Cons: Tight flight