Pros (+) The front desk lady was very nice but the room had a horrific smell.
Cons (-) The room smelled very bad. They need to clean & sterilize the carpets badly.
2 stars
Express Inn & Suites
1215 East Interstate 30, Greenville, TX 75402, United States
Greenville, TX
See location+1 903 454 7000Photos of Express Inn & Suites
Overview
Motel in Greenville with free breakfast and a 24-hour fitness center This motel features a 24-hour fitness center, a bar/lounge, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Express Inn & Suites offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Greenville motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the motel include a 24-hour fitness center and a seasonal outdoor pool.
Amenities at Express Inn & Suites
- Outdoor pool
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Dining
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- 24hr front desk
Things to do
- Game room
- Pool table
- Darts
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
Outdoor
- Grill
- Garden
General
- Carpeted
- Interconnected room(s) available
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Express Inn & Suites
4.7
Mediocre
268 verified ratings
Wonderful
40
Very good
21
Good
36
Okay
25
Fair
19
Mediocre
21
Poor
106
Summary of reviews
Guests say
Guests generally appreciated the location and service of the hotel, noting that the staff was friendly and helpful. However, many reviews highlighted significant cleanliness issues, including unpleasant odors and unclean rooms, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
4.7 out of 10
225 reviews
4.3 out of 10
16 reviews
5.5 out of 10
6 reviews
4.8 out of 10
3 reviews
All reviews
Pros (+) I like the security of the building. You had to use your key card to access the interior rooms. Also, the front desk clerk was very friendly. The room was clean; which was the important feature to us as we were only staying one night for a wedding we were attending.
Cons (-) Although it posted EVERYWHERE that it was non-smoking the hallways smelled of heavy cigarette smoke! The room itself did not smell of smoke BUT the towels in the bathroom did. Maybe because they are stored in the hall? Hmmm.....
Pros (+) The complimentary breakfast was nice. The front desk employees were courteous and very helpful! They assigned us to a second story room, when i told them my i was traveling with my handicap grandpa they immediately changed the room to the first floor (there are no elevators in the hotel).
Cons (-) The room smelled and lacked cleanliness. There were spots on the comforter and what appeared to be mold in the bathroom. The toilet handle was broken which made it difficult to flush the toilet.. Also, getting hot water in the shower was a bit tricky!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's complimentary breakfast?
The complimentary breakfast includes waffles, fruit, and juice, providing a pleasant start to your day.
Are the beds comfortable at Express Inn & Suites?
Guests have praised the comfortable beds and good water pressure, ensuring a restful stay.
Is parking readily available at the hotel?
The hotel offers free parking, providing convenience for guests traveling by car.
When is the best time to visit Express Inn & Suites?
Consider visiting in July for the high season or in September for the low season to enjoy your stay to the fullest.
How is the cleanliness of the hotel maintained?
The housekeeping staff is commended for their efforts in keeping the rooms clean, ensuring a tidy and comfortable environment for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with noise from the attached nightclub and loud music in the parking lot, so consider requesting a room away from these areas for a quieter stay.
Verify Breakfast Options
The breakfast provided is a grab-and-go style in a brown paper bag, so if you prefer a hot breakfast, you may want to explore nearby dining options.
Check Room Amenities
Some guests mentioned issues with room amenities such as non-functional phones, outdated bathrooms, and poor food vending machines, so it's advisable to check the room amenities upon arrival.
Be Mindful of Security
Several guests reported concerns about safety and security, including unsecured entrance doors, questionable individuals around the building, and incidents of crime in the area, so it's important to be mindful of personal safety.
Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with roaches, damp carpets, and cleanliness of the bedding, so it's recommended to inspect the room upon arrival and address any concerns with the staff.
Verify Air Conditioning
Several guests experienced issues with air conditioning, including mold growth and ineffective cooling, so it's advisable to ensure the air conditioning in the room is functioning properly.
Explore Nearby Dining
The hotel is close to various restaurants, providing convenient dining options for guests who prefer to eat outside the hotel.
Check for Room Upgrades
In case of any issues with the assigned room, it's worth noting that some guests received room upgrades or changes upon reporting their concerns to the staff.
Be Aware of Surroundings
Some guests mentioned an environment with homeless individuals and drug users around the hotel, so it's important to be aware of the surroundings when staying at this location.
Verify Breakfast Availability
Despite the hotel's advertisement of breakfast, some guests found that the breakfast options were limited, so it's advisable to verify the availability of breakfast during your stay.
Location
1215 East Interstate 30, Greenville, TX 75402
What's nearby
- Fletcher Warren Civic Center0.5 mi
- Audie Murphy Museum0.5 mi
- Landon Winery1.5 mi
- Crossroads Mall1.7 mi
- Hunt County Fairgrounds3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Express Inn & Suites
Low season | April |
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High season | December |
Average price (weeknight) | $107 |
Average price (weekend night) | $70 |
When to book a room at Express Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Express Inn & Suites
FAQs when booking at Express Inn & Suites
Nearby hotels and places to stay
Closest
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Value for money | 5.8 |
|---|---|
Distance to city center | 1.6 mi |