Guest Reviews
Overall Rating
5.4 Okay
Based on 19 reviews
Service
7.0
Room
1.8
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Quality Inn & Suites
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Quality Inn & Suites
Review highlights
- 7.0
- 1.8
About
Get more value for your money at the pet-friendly Quality Inn and Suites hotel in Greenville, AL, which lets you relax and focus on the people and experiences that you came for. We are near Robert Trent Jones Golf Trail, White Oak Golf Course, Cambrian Ridge Golf Course, Sherling Lake Park and High Horse Gallery. Amenities include free WiFi, free ample parking, free hot breakfast, restaurant, business and fitness centers, seasonal outdoor pool and guest laundry facilities. Guest rooms feature a coffee maker, hair dryer, premium bedding, flat-screen TV, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Amenities
- Complimentary breakfast
- Fitness center
- Free Wi-Fi
- Pets allowed on request. Charges may apply.
- Facilities for Disabled Guests
- Business center
- Internet
- Outdoor pool
- Air-conditioned
- 24 Hour Front Desk
- Free parking
- Fireplace
- Laundry facilities
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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1.0
Pros: Absolutely nothing! This place is just gross!
Cons: Worst hotel we have ever stayed in! Room was disgusting! Non-smoking room, but room and bedding reeked of cigarette smoke and butts smashed in the sink drain! Shower was nasty and wouldn't drain. Moved to Best Western for cheaper and better rooms!!
review from
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5.0
Pros: It was nicely updated in the rooms. The housekeeper Barbara was awesome. Very accommodating! She deserves a big raise.
Cons: They do not offer late check out. It was very loud after hours at bedtime. They gave us a wake up call at 6:30 am that was not requested and definitely not wanted after checking in after work and a long drive after midnight.
review from
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5.0
Cons: I reserved a 'non-smoking' room and it was anything but. I realize that you can't necessarily control the actions of guests, however, our room had cigarette burns on the furniture and the bed linens. Very unpleasant for allergy sufferers.
review from
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6.0
Pros: Rooms are nicely decorated w/modern furnishings, color scheme-Very relaxing, exactly what we needed. It was clean & what we expected for the price.From the outside, the hotel does not give the rooms justice;they are nicer than you would expect for an Inn.
Cons: vending machine was out of bottled water, we had to walk to the front (our room was in the very back) to get bottled water.Not a huge inconvenience but would have liked to have it close by; we went to Walgreens across the street got a case of water.
review from
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3.0
Pros: Close to lots of shopping/dining. Loved the Mexican Restaurant was within walking distance.
Cons: The night/MORNING person was very rude. He would not let us make a cup of coffee and take it to our room during breakfast. So we asked for more coffee to make in the room and he would not give us any more. I mean come on....coffee?
review from
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8.0
Pros: Quick overnight stay with family. Our room was clean and was able to quickly check in and out.
review from
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7.0
Cons: everything is old and outdated
review from
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5.0
Pros: Receptionist was friendly and helpful, common areas/café were updated, clean, beautiful.
Cons: I have a bad back. So, after driving many hours I specifically booked a hotel that said it had a pool and exercise facility in order to stretch out. The pool was not working, nor were bike or treadmill. Feel I wasted my money in regards to why I booked
review from
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10.0
Pros: Pet friendly very clean. .the morning desk clerk was TOTALLY and exceptionally professional
review from
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10.0
Pros: Friendly employees was first and breakfast was great.
Cons: The water pressure in the shower.
review from
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2.0
I would never stay here again. We stayed here when passing through late one night. Priceline advertised incorrectly. We did the express deal. Priceline stated a 2 star with a guest rating of 7+ would be the hotel to get our reservation. They lied. This hotel had no ratings. When we checked out all staff were standing outside the front door on a smoke break together. Unprofessional. Rooms stink. Shower water ran down the wall and this was only discovered after getting all our kids to sleep, so changing was not an option. Staff only thanked us for letting them know. No apology. Very disappointed in both the hotel and in Priceline. False advertising will it bring return customers.
Pros: Nothing.
Cons: Priceline advertised incorrectly. We did the express deal. Priceline stated a 2 star with a guest rating of 7+ would be the hotel to get our reservation. They lied. This hotel had no ratings. It was nasty, smoke stench and the shower did not work at all.
review from
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1.0
Pros: Absolutely nothing! This place is just gross!
Cons: Worst hotel we have ever stayed in! Room was disgusting! Non-smoking room, but room and bedding reeked of cigarette smoke and butts smashed in the sink drain! Shower was nasty and wouldn't drain. Moved to Best Western for cheaper and better rooms!!
review from
-
5.0
Pros: It was nicely updated in the rooms. The housekeeper Barbara was awesome. Very accommodating! She deserves a big raise.
Cons: They do not offer late check out. It was very loud after hours at bedtime. They gave us a wake up call at 6:30 am that was not requested and definitely not wanted after checking in after work and a long drive after midnight.
review from
-
5.0
Cons: I reserved a 'non-smoking' room and it was anything but. I realize that you can't necessarily control the actions of guests, however, our room had cigarette burns on the furniture and the bed linens. Very unpleasant for allergy sufferers.
review from
-
6.0
Pros: Rooms are nicely decorated w/modern furnishings, color scheme-Very relaxing, exactly what we needed. It was clean & what we expected for the price.From the outside, the hotel does not give the rooms justice;they are nicer than you would expect for an Inn.
Cons: vending machine was out of bottled water, we had to walk to the front (our room was in the very back) to get bottled water.Not a huge inconvenience but would have liked to have it close by; we went to Walgreens across the street got a case of water.
review from
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3.0
Pros: Close to lots of shopping/dining. Loved the Mexican Restaurant was within walking distance.
Cons: The night/MORNING person was very rude. He would not let us make a cup of coffee and take it to our room during breakfast. So we asked for more coffee to make in the room and he would not give us any more. I mean come on....coffee?
review from
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5.0
Pros: Receptionist was friendly and helpful, common areas/café were updated, clean, beautiful.
Cons: I have a bad back. So, after driving many hours I specifically booked a hotel that said it had a pool and exercise facility in order to stretch out. The pool was not working, nor were bike or treadmill. Feel I wasted my money in regards to why I booked
review from
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2.0
I would never stay here again. We stayed here when passing through late one night. Priceline advertised incorrectly. We did the express deal. Priceline stated a 2 star with a guest rating of 7+ would be the hotel to get our reservation. They lied. This hotel had no ratings. When we checked out all staff were standing outside the front door on a smoke break together. Unprofessional. Rooms stink. Shower water ran down the wall and this was only discovered after getting all our kids to sleep, so changing was not an option. Staff only thanked us for letting them know. No apology. Very disappointed in both the hotel and in Priceline. False advertising will it bring return customers.
Pros: Nothing.
Cons: Priceline advertised incorrectly. We did the express deal. Priceline stated a 2 star with a guest rating of 7+ would be the hotel to get our reservation. They lied. This hotel had no ratings. It was nasty, smoke stench and the shower did not work at all.
review from
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