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They held my money and never returned it back to my account.
The staff was very accommodating and nice. Room was always clean. The pool is outside next to the hotel next door... Must share a pool? The mattress wasn't very comfortable.
After trying an online app to help me find a hotel, closer and cheaper to my sons apartment. Well let's say that was a HUGE MISTAKE. This hotel was way worth the money paid. Hmmmm .. ordering a pizza took 2 phone calls. But still was quick. So, nothing to dislike here.
Coffee 24-7 Nothing everything was good and clean staff was helpful
Loved the free breakfast and the friendly staff! Not a thing!
Loved the location. Loved how nice the hotel was. There was nothing i didn't like. It was an awesome hotel.
Everything was great. Delicious breakfast, clean rooms, close to everything. Staff was friendly and very helpful. No complaints (and I am very picky about hotels).
Beds were really comfortable Pool was closed .. Summer time
Breakfast spread was rad! Service was great. If I had to find something to complain about... The remote for the tv was kind of crappy but that's just being nit picky.
We had to reset our room card on two different days - not horrible, but inconvenient since our room was on the fourth floor.
Good selection of breakfast items. The room was big. Staff was friendly abd helpful Pretty noisy and hard to sleep. Beds were kinda hard.
The rooms were nice and clean The confusing layout of the place was frustrating, and the indoor pool was questionable
Friendly and helpful front desk staff. Happy hours prices were good (although I would not eat at the restaurant with that menu with those prices). I also thought the coffee bar was well run. Had mini-fridge in room I don't know if it Denver or if it is the hotel, but after flushing the toilet it takes like 5 minutes to fill. Also would have been nice if there was a shuttle. No microwave. No breakfast buffet.
It was easy to check in, and the room was beautiful. There was no way for us to get food late night.
Location. Ease of travel to other sectors.
Spacious rooms. Modern appearance. Clean. Fairly comfortable bed. Walls were a bit thin. I heard more from my neighbors than I cared to... wifi is extra. Changing channels using the TV remote is a slow and tedious process.
Location Old linen. Elevator closed on my bag and wouldn't open back up! Safety hazard!
It was great place to be. Food menu can have more vegetarian options.
Good value for the money. Parking on the opposite side of lobby entrance.
The price was great and staff excellent. Location great if you need to stay near Park Meadows or the DTC. Not good if you have business in downtown Denver. Nothing. It was great.
I was led to believe each room included a microwave and refrigerator, our room had neither.
Everything was great, very solid breakfast as well Slow elevators
The room was beautiful, roomy. Bed was very comfortable friendly staff. I had a coffee stain on my sheet.
Everything about this place is excellent. The staff, the room, the bedding, the facilities, everything. I liked everything.
Great breakfast. Wonderful staff. Great rooms. Good wifi. Bathroom is very small - hard to close door without hitting feet. A/C was a bit wonky, but we got it to work.
Very friendly staff Awesome breakfast Not walking distance to food or shopping
An excellent location and beautifully maintained. Rooms were very comfortable with great thought to detail and layout.
Upon entering we were welcomed with a smile by the staff and the hotel was gorgeous. Our room was big, comfortable and clean. The complimentary breakfast was the best I have ever experienced at a hotel. When I'm in Denver again I know I can always count on this being worth my money.
Rooms are so spacious! They look very nice and clean PLUS the free breakfast is great enjoyed my stay will definitely stay here again.
Extremely nice rooms, good room service. Prices of movies on TV. Way overpriced.
This is a nice property - with friendly, helpful staff. We have stayed there about a dozen times. Convenient, easy to get to and a short trip to both downtown and DEN Intl. Great value.
The mattress was new and breakfast was great. The pillows plain suck and hurt your neck and the hot tub needed to be cleaned.
Front desk staff were AMAZING 100% helpful Went above and beyond to help the stay be as comfortable as possible VERY pleased!
I liked the convenience of the location, as well as a safe neighborhood. The staff was very friendly and the breakfast was very good. The discount was also a plus. It wasn't as clean as I would have hoped, the bathroom was a bit dirty. Also there were kids on our floor that kept running up and down the halls and banging the doors. Other than that, I am very satisfied
It was very nice and clean the room was big and had a few sitting chairs which I liked Nothing :)
Clean, affordable, good location, friendly staff, pool, hot tub, included breakfast Nothing really, I had a good stay and enjoyed my time.
Exceeded expectations. Very clean, amazing bed, amenities were wonderful. The bistro, the courtyard obviously. I had a west mountain facing room on the 2nd floor. Perfect views of the mountains. The sliding doors and balcony were nice too. You can hear music from Fiddler's Green, which is across the interstate, but still nearby. This is either good or bad, depending on who's playing.
the lobby was nice and staff was accommodating Bed was too soft/hot. Wall mounted AC was noisy. There were long hairs on the sheet when i first arrived and turned back the covers - assume it was housekeeper's hair. Drink prices in lobby were ridiculous. Room didn't have a little refrigerator. Bathroom was tiny. Generally, value for money vs. nearby hotel properties is low.
Breakfast- continual effort to maintain cleanliness and to keep things supplied. Micki++ Easy use business center, fridge, one room w/ multiple areas (lounge, dining, work, sleep) Piles of towels & linens outside of rooms looked AWFUL & a 1st! Families near solo traveler, Numerous dirty bowls, broader tv selection, wanted a single but got a double twice.
Extend the breakfast at least until 10:30
Room was very clean and updated. Hotel staff was super friendly and helpful. Continental breakfast was a nice bonus too
Love the room and Location We were told in our reservation that we would get a king size or queen size bed and we were given two doubles. That did not make for the romantic weekend that my wife and I had planned. And when we asked about getting a single queen or king we were told there were none left even though we had root quest in our room well in advance. We are extremely disappointed.
Modern furnishings and great location Coffee bar/front desk was confusing
My wife and I stayed at this hotel this past weekend for a quick weekend getaway while my mother in law watched our two little boys. We had a great time and this hotel was very impressive. The front desk staff was very helpful and switched us to a room with a King Size bed after we realized we had booked a double. The pool was warm and very relaxing. The bed was comfortable and the breakfast was delicious. I would recommend this hotel in a heartbeat. There really wasn't anything about this hotel that I didn't like. Maybe if we had stayed longer we would have noticed something, but during our shor stay, everything was excellent.
It was beautiful. The people who worked there were so nice and really friendly and professional!!!!! They continued to surprise us with their caring ways. We have told everyone we know about this place. We had a wonderful stay and would LOVE to stay there again. Thank You so much for all you do!!! We were so so happy!!!!! Thank You, Tamara Alter P.S. We also stayed one night at the Hyatt Regency Denver Tech and it was not as nice as this. There wasn't anything we didn't like. Wonderful stay!!!!!
Location was good. Internet was too slow to stream video and there were no cable TV channels on the TV. I paid for the updated internet to my dismay.
Good price and good location. Seem to cater to business travelers doing contract support work a nearby Denver Tech Center trying to keep their daily costs down The property just looked a bit run down , mattresses were a bit old and the room was fairly cramped. Had to keep your own room clean and go to the front desk to turn in dirty sheets and pick up clean ones.
The young clerk at front desk was nice for only working there 3 weeks. Felt bad he has to deal with working for a horrible hotel. Not the room I booked. No sheets for the flat torn up sofa pullout. Old food in cabinets. Toilet seat hanging off. Sheets dirty... don't want to mention what was found when I untucked them from the mattress on the bed. Demanded a refund and didn't stay more than an hour. No manager on site.
There was a kitchen This hotel is totally understaffed. I felt bad for anyone working there. It took us a long time to get checked in because there was only one associate working at the front desk, and by the time she had assisted one guests, another two had walked through the door. In addition to all that, when we ordered the dishes so that we could cook dinner we had to wait an hour and a half to have them delivered because of the understaffing. I had to call back at least two times and he said he was the only one there and it was too hard to deliver at that given time. By the time we finally got our dishes we were starving and still had to cook on top of that. It made it not worth it at all to use that kitchen. Also, there was no dish soap, let alone hand soap to wash my hands. The channels to watch the cable on were very limited, no DVD player. Very boring place to stay at.
This Extended Stay is a one room with a refrigerator and kitchen sink it it. You have to ask for a coffee pot or glass when you check in, nothing is in the room, if you want one but they don't tell you that. If you pay more than $55.00 a night for this room you got ripped off.
Nothing. No towels, clogged toilet, stunk like cigarettes, wasn't cleaned properly. Very uncomfortable place to stay.
I'll be back ! Location , staff, facilities, breakfast, and rooms, were excellent, excellent ,excellent, excellent and excellent in that order . Only negative ..... distance from airport .......
I enjoyed the fireplace and very spacious living room. The room was cozy and I would front-end staffing here None.
Continental breakfast was nice. We were able to check in early and check out late which was great, since our flight in to Denver was at 8am and flight out was at 8pm. The cleaning staff was very friendly and always made sure our room was clean. Front desk staff was kind of rude and standoffish. And the beds weren't comfortable at all.
clean confortable workout room too small and equipment broken
Denver has high occupancy rates this summer. As a result, that is driving rates through the roof. I prefer this property when the rates are more "normal" versus being driven strictly by demand.
Proximity to RTD, good price, plenty of restaurants nearby Was charged twice for the room. Will now have to go through the hassle of contacting customer service.
If the tv was mounted on the wall the table it sits on could be less than half the size it is making the room alot bigger, at present it makes the entrance to the room very narrow otherwise the place is fine
Rate Sheets were very thin Front desk staff not very friendly
Location The Price, the quality, the staff, the soggy carpet, the AC that didn't work and the hotel staff that did nothing about it. I would never EVER stay here again. This was probably the worst hotel I have ever stayed in.
We asked for a quiet room away from the freeway. We were given a room on the ground floor that turned out to be under the staircase leading to two upper floors. We noticed a large group of young adults unloading their gear from the back of a midsize truck after we'd gotten settled in our room. A lot of noise ensued, pounding footsteps, etc. We went to dinner, and when we returned the place had quieted down. In the middle of the night we were awakened by a series of very loud and long conversations being held, either above us or beside us or outside, but it was hard to tell since we had our heads covered and were groggy in our attempts to sleep. Why didn't we call the front desk? Because we had entered the twilight zone and the nightmare zone simultaneously. Because we hoped it would stop. Because we hoped/prayed some massively muscled guest would take the law into her own hands. Because it was only one night in our lives and we will simply never stay there again. No loss to the Sleep Inn, their cheap rates are cheap for a reason. You get what you pay for.
The staff was friendly. The location was perfect.
Breakfast was good and complete for all tastes, rooms very clean, conference rooms for every size, quick multiple elevators A 30.00 charge being put on my charge card for "just in case I incur an expense" and then taking days for it to be refunded back into my account. I did not knowingly authorize that charge.
This is a very new property, modern, clean, up-scale but with a very great price for the weekend! My wife and I entertained our son and his wife along with our grandchild..all in a two-room standard suite..and it worked out beautifully. With the full breakfast in the morning and cocktail hour and munchies for all (except our grandchild of course), it was a tremendous value. The location is perfect for shopping, and seeking out other places to eat..very easy to find off of I25--for tripping around Denver. I asked for a crib and it was delivered immediately for the grandchild. A perfect value and location for a weekend touring around the Denver area!
This was a great place to stay with kids. I took my daughter and 4 grandkids and all had a wonderful time. The adults love the separate room to sleep and relax. Everyone enjoyed the pool and the breakfast.
Happy hour was great and made to order breakfast nice except for the glue fumes from the carpet being replaced Renovation, fumes and noise from construction and carpet glue, broken furniture in the room.
This is our 2nd year staying at this location for our family reunion and the atrium is a wonderful gathering place. Great value!!
we enjoyed the facilities. the rates and buffet breakfast every morning and the happy hour. wehave our family reunion there every year and like the openness of the lounge as it give yoy a place to gather. we enjoy using embassy suites for what we do with our families and friends .we will use embassy suites again next year.it has everything we need .your service was excellent and hospality was great. hotel security was just hovered around a person .made you feel uncomfortable.kids in swiming pool area was always being watched and told to not make any noise. just being to strict.always watching. just felt they were to strict.
The rooms were fantastic but thin walls Breakfast was dissappointing by not having scrambled eggs.
Rooms were clean. They charge the amount that was quote. Needed sheets and blanket for the pull out and when we called to have them bring up, we were told that we have to come and get our sheet and blankets. We were told that they had no more pillows for the pull out. The cost of the room does not reflect the service or customer service.
The rooms were greats and so much space! Very updated hotel Rooms and very clean! The hot water stopped working early in the morning and I had a meeting to go to I had to wait. Also their employees are for the lost part very unfriendly.
The staff was really nice. The room was ready and clean, breakfast was decent. Outdatted. Cleaning staff could pag more attention to detail.
clean, quiet, good price
Pillows were firm and many. Vague directions to my room from the front desk at check-in. Too far to room from front desk and too far from all outside entrances/parking. Outside entrance/exit doors were not easy to use and/or not in good working condition; the key swipe was BEHIND the door!?!? Mattress was too soft. Ironing board cover was old and stained.
It had a decent bed and an ok bathroom. Walking distance to the fiddlers green amphitheater. The staff at the front desk were not very attentive when I checked in. My room was dirty, the carpet clearly had not been vacuumed, nothing had been dusted and the desk chair had melted chocolate on it. The coffee maker area was a disaster of coffee grounds. There was some questionable residue on the picture hanging above the coffee station.
Staff was great. Had a great time. I would go back
Really nice and classy. Had everything you would want at your hotel. Every little thing there was a 70% up charge. Hotel price didn't include everything. Something called a facility fee, $20 for 2 beers pool side. Ridiculous!
Great location and breakfast Bought club level room where everything was included, valet, breakfast and internet. Surprised by a facilities use fee that covered these amenities. That is not "free" as advertised.
Room clean, front staff professional and polite.
Amazing indoor pool, spa and friendly service at the front desk. Was told they would remodel soon Rooms were on par with a much lesser quality hotel. Small/slow tv service. Beds weren't comfortable and Sheets weren't on correctly and falling off immediately. Pillows were down right awful, easily the worst part of the stay. Golf course was in pretty rough shape for the price. It's March in CO so it's understandable but rates should drop with it for a decent city-esque course.
The location and value for money were excellent, as was the staff and evening lounging.
No microwave . Floors dirty due to remodeling.
We booked at the last minute and it was great. Beds were exceptional. Had dinner at the hotel and it was a pleasure. Leaving
Newly refurbished rooms and excellent staff. When our first room had erratic wifi (due to being at the very end of a long hall, they helped move us to another room). When we had errors made in both our breakfasts, they didn't charge us and were really concerned on our behalf. Great spa! Ask for Ringo if you want a massage. Construction noise started earlier in the morning than they said it would, 8:15 am instead of 9, with a sound like two cars scraping against each other. Two of us had two meals each there. Dinner, my husband's meal was perfect, but they brought me the wrong salad. He was nearly finished by the time I got the right salad. At breakfast, we ordered his with no cheese since he's allergic, and it had cheese on it. By the time they remade his, I was finished with mine. We both ordered our eggs over medium; his were perfect, mine were hard.
The staff is friendly, lobby and rooms are well appointed and value for money is great.
I love the attention to detail this place gives as well as the accommodations! Only one valet driver stood out because he didn't act in the same courteous manner as his peers.
Nice staff and a nice property. Older property but well maintained. Hate the resort fee. It's a junk fee in my opinion that hides the true cost of the room. Charge the full rate and don't nickle and dime guests.
The staff was very friendly and customer service oriented. Pantry was nice for buying items. Better than always using a vending machine. Guest rooms are a bit dated so maybe some future updates would be nice.
Good thread count on sheets and clean room. Happy hour and apps and breakfast were awesome-atmosphere very comfort inn like Staff was professional and very welcoming Smallest room and bathroom I have ever seen! Not sure if I will return. Room was just above pool-so screaming kids until 10 pm was not great I have stayed there in the past and had a great room which faced the highway and was much more serene and spacious
We loved that the hotel offered buffet style food for no extra cost. Also, we received 3 free drinks! There was a few stains on our comforter. Also, the pool was very cloudy and filmy, as well as the hot tub. When choosing a hotel a pool is a must.. The appearance of it was so awful we didn't even go in. That was very disappointing
very convenient, love the popcorn and drinks until 10pm, hotel staff was very helpful and pleasant we have pets but are not fans of staying in a room after non-familiar to us pets have been there. We would rate this hotel superior if we had the choice of staying in a pet friendly or non friendly room. Perhaps they could designate a floor or section for pets and reserve the rest of the hotel for those of us that prefer to not wonder about the habits of other peoples pets.
Good location. The first room was next to gang bangers and was freezing when we moved in at 60 degrees. The second room had an air conditioning unit that didn't work and we had to sleep with the window open next to the freeway. Terrible experience and front desk staff would not do any price adjustment. Won't be staying at La Quinta again - we moved to Hampton Inn after this visit for less money and a much better experience
The room was clean more than adequately sized and definitely did the job . The pool was closed for the winter but the hot tub was available but I did not use it use it . It was just too cold outside . The desk staff were friendly and very helpful . When I got my Corredor on the third floor and I was walking to my room I couldn't help but notice the strong smell of marijuana . Once I got into my room it was fine but the corridor just smelled. The breakfast was OK but I was expecting a little bit more hot options .
Clean and convenient
More amenities than I expected. Room was spacious. Had small benefits I appreciated. Microwave coffee maker etc.
The bed was hard on one side and like a flat tire on the other. the adjustable bed wasn't adjustable! the heater sounded like a cricket.
Rock hard beds. Staff was rude and made dumb jokes
Proximity to the area. Needs updating. Felt dirty
I arrived after a 7 hour drive from Durango. Pulled up to intrance and I was sent around to a back entrance. When I entered the dust from drywall work cast a white glow over the entrance. It was difficult to breath. I commented to the desk manager and he told me it's so bad he has to clean the counter every 10 minutes. What I wasn't made aware of the situation during my booking is the issue I have with Hilton and the hotel. Never offered any remuneration or reimbursement of any kind. Would never stay here again
The room was clean and the staff was super friendly. The location is close to the freeway but there are no shops or resturants near by. Breakfast was almost $13 and it was not worth it. Overall I would stay again.
Staff and location was excellent Room was in dire need of maintenance heat ac unit noisy entry door weather strip hanging off door small bathroom small room chair in room was stained and pillows were small and in need of replacement and the noise from hallway made sleep difficult. Definitely not worth the money and didn't live up to what I expect from a Hilton.
The staff and service was great. The room was comfortable and well kept. The fitness center is tiny and the elliptical is broken.
The lobby was nice. For such a high end hotel maybe they could renovate it a bit. I was surprised to see the popcorn ceilings. The customer service was good. That breakfast was not included with the room. No continental either. Coffee was good.
Clean, beautiful décor, and excellent amenities for a business traveler. Great, professional service. Walking distance to an upscale Mexican restaurant (Hacienda Colorado) and in the heart of the business district. Daily USA Today and easy parking as well.
Every thing was nice and clean. We asked for a rollaway and where told they would bring one right up after an hour and a half we still had no rollaway, so we asked again and they said they would check and see if they had any, half an hour later still nothing, we checked again and they said there where non. So we asked for two blankets and they brought one and we had call back for another one. Other than that is was a great stay.
Arrived at 11:00 pm. Room was nort available. After an hour, an obviously new clerk didn't know what to do. Eventually we were sent to a new hotel. We were not told it was only for one night. (Our reservation was for three nights. Once again we had to pack go back to the Hilton , where they didn't know what to do with us. We were expected for a graduation at the Air Force Academy. We were late for the first event. Finally a woman came in, looked at the reservation, and said," I wrote right here that they were arriving late. How could you rent their room? Luckily, someone moved out, and we were given a room. This was a horrible experience! During my stay, at 4pm, my room still had not been cleaned.
I loved everything about this hotel!!! When I made my reservation online with kayak I was just expecting a regular hotel room. When we arrived in was shocked at how nice it was! Everything was really clean, the room was actually a suite with a full kitchen and living room. My husband and I had our two daughters with us (1yr & 6yr) they provied us with a crib for the baby at no additional charge. The staff was really friendly and helpful. The guy at the front desk even helped me look up daycare nearby. The complimentary breakfast was awesome. They had different options daily. And as much as I hate to say it my youngest daughter got sick and vomited at breakfast and the kitchen staff was so kind and helpful. I really appreciate that especially in such an embarrassing situation. So thank you Hayatt House, you'll definitely being seeing my family again!!
rest for a family with a small child. fridge stove microwave. plenty of space to spread out the multitude of bag that comes with traveling with a small child. only downside was no bath tub stand up shower only at least in the room I was in. definitely going to look for this brand next time we travel
The hotel had everything you'd need for an extended stay. Full size appliances including a dishwasher. It was very clean. The king size bed was comfortable. The shower was a large warm walk in. The hot breakfast was good and included an omelet bar. I'd stay here again. The tvs were older and throne in the the livin area was fuzzy but did include a DVDs player.
I arrived on 11/16/15 at 1730. I don't remember the desk clerk's name, but she was absolutely a nice person and professional. For a non-smoking room, mine reaked of cigarettes and marijuana. The carpet was nasty and the toilet still had hair and dirt around the bowl. If you pay the cleaning staff by the room, I ask that you stop. Pay them by the hour and then make them accountable.
Nothing. Worst hotel I have ever stayed in. Every thing
Very clean and relaxed atmosphere. Great customer service, free breakfast spread in the AM was a good assortment :)
I had just called off my wedding and needed a place to hide out. I found the Element online and it was just what I needed. An efficient, modern room with a kitchenette, super comfy bed and great view. The evening happy hour was a nice way to get out among other people. The pool area was sparse and could have used a hot tub/jacuzzi, fountain -- something to jazz it up a bit. An onsite spa or massage room would have been a welcome addition for the true unwinding experience.
room, near mall, decent breakfast, happy hour,pool, and fitness eqpt. noisy outside hallway, safe in room is broken, bathroom door warped -difficult to close room 137
Great experience. Good rate, clean room and all Eco friendly.
Staff was very helpful Just that the building was old and could be updated and the pool was dirty. I agree that people hanging around outside is a little unnerving.
Nothing Fancy, but clean and quiet with a polite staff. a Great place to rest your head for a reasonable cost. Recommend ed
Liked nothing it was horrible I reserved a King non smoking and got a queen smoking. Dirty, greasy floors. No refund because I booked through here. No extra pillows and bed caved in so slept maybe two or three hours total. Ac would not stay on for black noise and fan was not sufficient for keeping room cool so got up k nimum five times to switch that over. Lobby and people outside scary. Reeked like marijuana and cigarette smoke. Never again