The reception area is well kept. Breakfast is included. Nice Breakfast choices. Hallway carpet is dirty. Room has stale smell. Toilet, bath tub tiles shower curtain and sink are dirty.
Clean, comfortable, excellent breakfast. Would definitely choose Mercure again. It's further away from the airport than you might think. They have a shuttle running regularly, but it takes about 15 minutes.
The very friendly atmosphere and the very good service at the bar/restaurant although i arrived there well after 22.00 hours.
lovely breakfast, pool, attractive facilities, easy Internet access. Delicious house wine for dinner. either the batteries had worn out or I could not figure out how to use the TV remote.
Clean, efficient staff, close to the airport & a shittle service, very good place for an overnight between flights Shuttle bus doesn't bring you to the door but stops about a 100 meters from the entrance, you get wet if it rains
Facilities were clean and modern and everything was in good condition. The airport shuttle was a disappointment. The bus ran infrequently leaving many of us to wait a long time outside the airport. After a long flight, the last thing you want is to wait for a shuttle bus. The bus was over crowded and noisy, and not all passengers were for the hotel. Lastly, the bus broke down on the way to the hotel, causing further delay.
Proximity to airport, had a sauna and pool, fairly good price. Not many restaurants around.
Fantastic restaurant, quality dinners, good breakfasts. Dirty soft drink spill (coke?) down wall next to bed. Reported to reception staff who appeared to have little interest. Doubt if problem was corrected. Walls in bathroom full of dirty marks.
Location in the small town. Yes, since I will stay with you again prior to my trip to South Africa and upon my return will spend an additional 2 nights at your hotel, I wanted to store a small suitcase, but was denied such minor convenience.
The hotels location was great, close to Frankfurt city and the airport. The staff in the bar and restaurant part were excellent. The beds were uncomfortable, the room was unbearably hot (and you couldn't open the windows because they were blocking out the sound of the airport), and the staff at reception were not the friendliest of people.
Good breakfast No free wireless internet, though listed
Clean & nice Nothing
The staff was very responsive, efficient and polite. The accommodations were small but the design of the rooms and bathrooms made great use of the space. It was a bit noisy in our room facing the highway, but otherwise it was all we could have asked for. It was a noisy in our room facing the highway.
Clean, smallish, serviceable rooms. Certainly standard size for Europe. Convenient to airport, two great restaurants just across the street, reliable shuttle service, excellent German breakfast. This place is so much better than the overpriced hotels located at the airport. Stayed here many times in the past; will stay here again.
The functionality of the Hotel, Close to Airport, Quick Check in/ out, etc..Hotel staff frendly, etc.. As usual with Holiday Inn.
The price is amazing, close to the airport Easily accessible, right off the highway Easy driving to other parts of the area (Frankfurt City, Mainz, Wiesbaden, Darmstadt, Worms) Wonderful breakfast included English-speaking staff Airport shuttle available Late-night check-in Quiet Air conditioning Frankfurt tourist info available Pleasant campground and scenic lake across the street Amazing italian restaurant down the road in campground - best calzone ever! Only a few half-complaints: *Free wi-fi only available on two devices per room (regardless of people). It was inconvenient, but in other cities there is NO free wi-fi, so looking back, this was actually the best deal! *Was given a smoking room (I was not prompted at booking, or I missed it - please remember to specify!) but this was remedied as soon as another room was available. *Slow elevators
near airport parking charge, Wifi only at public area
good value. there is no wifi in rooms. had to bring laptop to lobby which is noisy and inconvenient. I would have paid extra 5 or 8 euros. also the online ad for the hotel is misleading. the only wifi is in lobby.
Great value for the money No coffee shop or a place in the hotel for a meal you have to go for a walk if you want a meal
Great location and low room rates. Wish there were more hot options for breakfast.
The staff was great!!! It was very comfortable and affordable. The breakfast was ok
If you need an overnight in Frankfurt! This is the place!
confort and shuttle between the airport and the hotel nothing
Decent hotel with a helpful staff Just too bad they did not inform me in advance that the historic room I had reserved was not available as - apparently - the previous guests had decided to extend their stay. instead, I ended up in a non-descript basic room in the "new" wing. also. furniture (esp. tables) could do with a bit of cleaning in the restaurant..
Very peaceful setting
The excellent service, care for the guests. This is a hystoric old mill, restaured and very homely made, in the middle of the nature. Comfortable rooms. Very good breakfast, always fresh. Not so easy to find, needs more indications in the city
Very friendly and helpful staff who want to do things right. Clean and appropriately sized rooms. Quiet location just outside of town. Wireless internet access.
Price/value, rooms poor breakfast, bad internet connection
privacy, nothing, it was just perfect
Nice hotel in nice position Very slow restairant service on a quiet evening
Nice country style hotel. Very spatious,confortable room. Rich breakfast, wonderful forest arround. Easy to arrive to Frankfurt City or Airport. Staff could be a little bit more servicial.Some rooms are in the second floow, without elevator - in case you have heavy luggage...
1.There was a good chice at the breakfast buffet, 1.One pillow on the beds,not enoug!.2. The compilimentary water in our room was never replaced during our 3 night stay.3 The fruit salad was not fresh at breakfast, it was tinned which was disappointing.
shower was good, breakfast also we planned a visit to the sauna, this was not possible because there was nogt enough interest we slept above the entrance, awoke 2 x because of rumours in the night of new customers
Nice atmosphere in the bar & friendly staff The shower (with infrastructure for disabled people): flooded the entire bathroom. I suppose this is not the case in all rooms though.
nice room, friendly people/ staff for us the cushions and matrass were too soft, but we realise this is very personal. There was a smell of eggs when we came into the room the first and second time (comming from the bathroom) a few hours later it was gone the bar looked closed at eleven? or may be not enough guests?
Position near to the freeway. cheap hotel The maid entered the room while we were sleeping; the room could be cleaner
Late check in possibility, quiet room, good bed and breakfast. Friendly personnel at the reception and restaurant.
A basic hotel with premises for conferense meetins. Everything is clean and staff are friendly and helpful. Near to autobahn. Some noice from the autobahn. Can be warm during warm summer days
The price I chose was good, this would be the only thing I like best during my stay at the hotel. the location was a little bit far away from airport and train station.
Location was great, breakfast was excellent, room was very clean. Highly recomment this hotel.
Staff was very helpful. Rooms and bathrooms were very nice size and clean No free wireless internet
This was our second stay at this hotel. They have an excellent breakfast and are a good value. Great for a night or two between flights and if you have a car. Some confusion about shuttle bus service or lack there of. Hotel staff arranged for a bus to take us to the airport for 15eros. None from the airport although we asked many bus drivers, finally took a cab for 21 euros. Not for a long term stay. Only a few places to eat and nothing to see if your on foot,
The staff was very helpful. The cab driver has guided me properly to search for the check-in counters in the international Airport. The loneliness in the hotel when I checked-in made me a bit scarry. They have to improve breakfast. Moreover the location of the Hotel is in the Industrial Area, hence difficult to move around.
it was very close to the airport. the breakfast was very good. coffee and tea in the room.
free internet no
Everything is quite well organised. There is a personal touch by the staff. They are always eager to help you and make your stay as comofrtable as possible. Nothing in particular.
the fact they spoke english Cab Driver took me to the wrong Hotel
We stayed at Airport Hotel Walldorf twice; the night we arrived in Germany and two weeks later on the night before we left. The staff was very friendly and accommodating especially since we had to leave at 5:30am to catch our international flight. Our rooms were nice, especially the one on our last stay. It was the best bed of our entire 2 week trip!
Layout of room. Quiet service. Price of breakfast and no alternate to large buffet breakfast
Staff were very helpful arranging an early return to the airport via their shuttle bus, nothing was too much trouble for them.
The staff at the restaurant was very nice and appologetic for the exceedingly high prices for wines by the glass (which they pointed out to me without me saying anything). The room was not clean with dirt on the floor, hair in the sink and bathtub, and stain on some of the furniture. The restaurant was very pricy, particularly the wine (with onl;y German and Spanish wines offered).
The quality of the room, spacious, quiet, large and comfortable bed. Excellent and generous breeakfast buffet. We only booked one night. If we had known how well we would feel, we would have stayed the complete 3 nights week end (seriously !)
Departing. Your web site specifically stated 30 minutes of free use of lobby computer. this is not true. when shown info on web site front desk personnel told me to take it up with you directly. they demanded 5 euros for 15 minutes use of computer terminal. front desk staff was absolutely rude. wouldn't recommend this hotel to anyone.
It's Location - near to airport and near to Motorway Limited food choice for dinner
Clean, quiet, airconditioning worked, easy access from airport with free transportation, and 4 internet terminals in the lobby. Hotel had a restaurant and there was a pizza place, McDonalds and small grocery store within 2 blocks of hotel.
Close too airport, and transport to airport from Hotel. Staff was kindly. Breakfast excellent.
comfort of room, availability of computers and restaurant
Very huge room given, classy settings, comfortable bed, trendy modern design, bathroom size is big!!! Very limited seats for shuttle service. The hotel can accomodate 300 rooms, but the shuttle service (every 1/2 hour) can only carry maximum 6 passangers!! Forced to take taxi from airport to hotel (cost 25 euros) and hard to reserve seats from hotel to airport, all fully booked! Very disappointed with the shuttle service. Also, hotel was quite far from airport (about 10 mins taxi ride).
Nothing to really comment about other than it was close to my office work place. But this situation was unique to my situation and not for all travelers. The rooms was small for the price I paid for a 4 star hotel USD $---/nite. The location was not the best and the parking entrance through an auto elevator that is so narrow that you fear of scratching your car when entering the elevator to park.
the food was excellent for breakfast and dinner, the gym is really good the internet in the room is not for free
Great location and surrounding. Poor wall proof - I could hear a person sneezing in the next room.
The breakfast was very rich.And pleasent staff
Very good hotel for business travel Eating at the Hotel restaurant was terribly slow. I was in hurry to finish some work after dinner, but I had to start very late and I got very little sleep for my next-day business meeting.
Nice room, parking, the sign leading to the hotel, nice TV, good coffee and tea inside the room. Should provide free wireless internet in the room.
Everything was very good .The room was clear and big enaough.Breakfast oultough was expensive , was very good no
The buffets were excellent and the room was very comfortable Not much vegetarian choice in the restaurant, but the lunchtime buffets were very good. Deeper bowls for things such as fruit salad would be nice.
Excellent breakfast, spacious room There is very hot, everywhere inside the hotel. Our room was +26 C upon arrival....
The breakfast was very good and amazing in choices! I liked the hamman and the sauna, it was a very pleasant time...good bed and big room! Price of the breakfast 21€ was too excessive I though, the design of my room was too old...but it was a good deal 58€/night!
Helpfulness of staff
the beds were wonderful and the shuttle was very convenient. Breakfast at 20 Euros is too much.
The location and proximity to the airport and the shuttle service to and from the terminal. The internet service was confusing and expense and didn't work properly. Just offer free internet access to guests of the hotel like they do in the U.S. Are you really making that much money off your charges for the internet.
Shuttle to the airport - Flat Screen TV - Position very close to the Airport
The hotels proximity to the airport Lack of parking
Clean room, and the dinner we had was very good. We where early for check in they said it wood be a additional $40.00 plus euros. The night mag. said we could possibly check in at 1200. We talk to the next desk clerk, he said the same but check in was not till 1500 ? Then he said maybe 1300 ? I told him we are getting three different answers ? We also ate dinner there you wood think when you are patronizing a business you wood get some leeway. Then when we check out the manager said we owed them for breakfast $45.00 euros. I told her that it was included in the rate she said it did not show in there system I show her my hand written receipt she said that was not acceptable and we where out the door to get our plain. Then the shuttle driver drop off the other guest and told us that he normally only drop off at one spot but wood take to are correct gate that is at same airport ?
everything was fine wifi in the room nearly non-existing. worked only in the bathoorm and only when sitting on the toilet. I mean, sure where else would you need wifi. No shuttle to terminal 2.
Great value for money and shuttle to airport excellent.
Breakfast was amazing and dinner too Front desk personnel behavior was unbecoming of one clerk.
Very good facilities and comfortable rooms The final bill was wrong, with an additional charge that should not have been there. I did not notice this until after I had left the hotel, but this increased the cost by 30 euro. Whether this was a genuine mistake or not is the question, and makes be doubt whether I would use this hotel again.
Room was nice, hallway outside room rough looking. Front desk was very hard to deal with. First key they gave me didn't work. Could not print my receipt in the morning, after 10 minutes I gave up and got on the bus to catch my flight. I asked how I could get it, and he said I had to get it from Kayak. Business hotels know they need to be able to do this.
bad ventilation in bathroom, and hard to get key for locker in sauna
Quiet, comfortable room No in-house fitness center.
Excellent Room, Excellent Hotel - Highly recommendable - Good Restaurant, Easy Internet Access noisy bathroom! Tabs for water would also not turn off properly
everything ok internet
Location by main train station in Darmstadt is excellent In my opinion, this hotel simply does not meet the standard for a business hotel. The staff are not well trained or courteous, there is an absurd amount of nickel-and-diming charges (ex: charging for internet access), and aside from a pool there are not many facilities for guests to use. Definitely would not recommend for someone staying in Darmstadt.
Quiet, comfort, nice balconi, chocolate that waited for me on the pillow! The electric lights are too week, at night the room is dark.
no hot water/coffee-making facilities in room
Too expensive. Access to internet should be included and not cost 15 euro - unacceptable.
The hotel was excellent, all the facilities, the staff and the minibar was excellent. A special thing to mention is the breakfast, which is very very healthy, I would definitely like to visit it again.
I don;t think that this hotel in Darmstadt could be rated as 5 star hotel...may be the one in Frankfurt?
Check in was quick with information pre printed. Room was very nice, clean and well taken care of. Free breakfast was too late on Sat to make our morning international flight.
Internet via LAN, video-on-demand and breakfast buffet included Internet via TV didn't work properly (poor user interface, poor connectivity via the keyboard), videos didn't change since half a year, poor bus service (only one an hour in the evening)
Cheap bike hire.
There is no WiFi. No information about the number of reception.
Descriptions is in accordance with reality.
cosy room, noise insulation is excellent. Nice breakfast buffet.
Free internet in rooms (via LAN-cable), free video on demand, breakfast buffet It is far away from the centre (quite a bit of walking as from 19h onwards there is no public transport), the rooms are quite noisy (from 5:30 onwards I repeatedly heard the alarm clocks go off in the neighbouring rooms = too little sleep for me)
Very nice hotel, pleasant staff, excellent breakfast including warm dishes; would stay there again for sure
Excellent multimedia service, easy internet access
Email was accessible in the rooms without extra costs, quiet environment, everything new. The doors in the hotel have a bad design so that they clap very loud at each use. It is therefore almost impossible to find sleep if you have a room close to the staircase doors.
Location for the purpose Website information outdated, hotel is far less nice, room is too small, everything was too old, renovation poorly done. Room/cleaning service needs much more training
Green, hilly surroundings, quiet. I was able to get a single room cheap. You will probably want to have a car to get there.
The Wifi network didn't work.
relation price/services is very good, without any luxus OO
This was a wonderful find! It was very well marked and easy to find from the main road and the staff was most friendly. It was close to the city and airport (about 20 minutes), but in a quiet small town. It backs to a forested nature preserve with walking trails. I would definitely stay there again.
Free parking, free wireless internet, great restaurant, helpful (English speaking) staff, local to Frankfurt. Very small room, outdated & the carpet was well stained. My room was at the end of the hall so my internet connection was very slow. I ordered a glass of scotch (not premium) at the hotel bar, it was close to 1 ounce of liquid, and the cost was 11.50Euro - more expensive than the dinner specials.
Hotel AM Rosenburg is a 'cheap and cheerful' hotel so don't expect anything special. I was impressed that they provided free wi-fi which was very useful. The views from the hotel are great and the location is nice. The restaurant was good with a reasonable choice. The hotel rooms, corridors and reception area is in desperate need of updating and decorating (restaurant is OK).
The hotel staff were polite and helpful and spoke English. The room was clean and comfortable, and the location was quiet and pleasant. Breakfast was good but overpriced.
the hotel is quiet, and the room clean and comfortable.....not enough toiletry articles, thoughand breakfast buffet was nice The hotel was quite full because of the Frankfurt airport flight cancellations (volcanic dust from Iceland)....so we were first shown rooms in the basement, below the reception and close to kitchen....awful.....we were given a nice room only after complaining.....but all very friendly
The hotel room was absolutely wonderful. We only planned on staying 1 night but was fortunate enough that our room was available for a second night.
We have stayed at this hotel before, usually in the main building. This time we were assigned to the millhouse and were given an entire apartment. It was exquisite! I had to check with the hotel staff to make sure that we were in the right room. We like the location in the middle of a nature reserve. Even though it is close to the Franfurt airport, we were not disturbed by the airplanes. The staff spoke limited English. When we asked the woman in the morning if she could give us the password for the internet, she just responded, "No," and made no effort to find out the information. Also, when asked if she could tell us something about the hotel, she again, responded, "No." The breakfast was adequate, but the food was located in another room and not convenient to the few tables set up around the reception desk. When we have stayed there previously, we ate in one of the dining rooms. Also, I said that there were four people traveling in our party, but there were only tables set for two. The hostess just shrugged.
I came Back, Please see my review 30th April. Hotel was so good that i returned, what more can one say Room fan during the heat wave would have been nice, room was very hot.
They have a beer garden with reasonable food and drinks and also "fine"dining" and you can walk in the woods around them.The price was good compared to alot of the airport hotels and it has personality that they don't. They lost our reservation but did have a room free and when we checked out the bill was 10 euros more so was glad we had our paperwork to get the better rate. The first room we were shown had no draperies and was right on the road by the reception so we wouldn't accept that one-seemed like the rest of the rooms did have drapes.It is not only under the runway but on a very busy-noisy road so unless you shut yourself in the room you will be disturbed.
In the middle of a forest but only a stone's throw to Frankfurt airport. Some good walks nearby. Excellent restaurant, Biergarten, plenty of parking. Very good value for location. A bit close to Frankfurt airport if you want to leave your windows open!
This was a really nice Hotel, everything was good, the room, the food,the Price for everything was reasonable, the people was very friendly and helpful we would recommend this Hotel to our friends and when we come back to Frankfurt we would stay again at this Hotel
Great location, picturesque setting. Smoke odor throughout hotel and in our room. The evening we stayed, we were placed directly adjacent to a party room where there was a wedding taking place - there was very loud music playing until 2 PM. After asking, we were offered an inferior room at the back of the hotel, which we declined. To his credit, the hotel manager did made an adjustment in our price -- but he was not apologetic, nor was he otherwise accommodating. By German standards, the breakfast was average (by U.S. standards it was very good). Please be reminded that (as indicated in hotel description) their is no internet service.
Very quiet, very clean, with a very helpful staff. The restaurant is outstanding, with very good food and service.
Spacious room Some noise at night (airport?, road?.)
I used it as a place to stay the night before leaving Europe, it is close to the Frankfurt Main airport. You have a choice of a first class restaurant or in the summer the classic German beer garden fare. Set in a nature preserve along a stream. Will use in the future. It is close to the flights for the airport, some jet noise. No internet service, but most of all, I only had one night there.
Very ideal to drive 4 nearest cities with Frankfurt airport (Mainz,Wiesbaden,Frankfurt,Darmstadt.)Very Kind local owner,Family feeling ,clean and fresh air.it is also very good that it was included:Free WI FI internet,free parking .The breakfast was prepared also special for me (Lactofree) !
Friendly, helpful staff. It didn't bother me but might other travelers: the courtyard/restaurant is right below the hotel and got a little noisy with hotel guests late into the night. It is also very near the Frankfurt airport (about 10 or 15 minute drive) and you can hear the planes. I booked one night and we came back for our last night before our flight back home because of the location and the staff.
Everyone was very pleasant. We would stay there again.
Location to Wiesbaden, Germany. Breakfast, value The shower was placed in a odd way. No shampoo.
The family and staff that runs this hotel were outstanding. The rooms were clean and quiet and the breakfast was great. The small restaurant was cozy and the food very good. The family produces apple cider on the premises so there is a good chance that there will be a tractor in the courtyard unloading juice. The hotel is a little hard to find. It is in a suburb of Wiesbaden on a narrow road. It is close to the autobahn and very close to the Frankfurt airport which is why we chose it. If you are looking for a hotel in the tourist center of Wiesdaden this is not the place. We knew that when we made reservations and were very happy to be in a quiet area outside the main city. Be aware that parking on-site is very limited. It would help if you have some knowledge of German to communicate with the staff.
Large room, large bathroom, good breakfast, good value for money in this region, friendly staff. No thick curtains in front of one of the windows.
Very convinient to Frankfurt, Frankfurt Airport, Highway, Wiesbaden. Very spacious family room, fresh and nice breakfast When booked I can't specify "No Smoking"
Location,Cleanliness of the Hotel and the Room.Parking in the hotel .Facilities in the Room (Safebox).Internet working and free.Hotel staff and management are great.I will go anytime again. no.
Outstanding staff! Good breakfast.
The hotel is surrounded by horse grasslands and farmlands. The country side view is great. The breakfast was good too. The owners are very friendly and willing to help.Bed was made each day. No tip was required for breakfast. The location is 20 min walk distance from the nearest S Bahn (light rail) station. Since we didn't rent a car, we walked 20 min per day, which is a long a distance especially after 12 hours of economy flight.Very few restaurants in walking distance
I arrived after the hotel had closed, but there was no problem getting my key, even though the staff had gone to bed.This is a no-frills hotel, but has everything you could wish for. It is spotlessly clean, the beds are comfortable, and there's a nice, big shower. Friendly and helpful staff.
When i arrived the hotel,nobody at the reception. I must contact by telephone. There was no possibility to have a cup of tea or coffee. All the information in the hotel is only in Germany. So that I could not find how to use Wi-Fi . I must go out to send e-mail for my work. This is not hotel for non German. When i arrived the hotel,nobody at the reception. I must contact by telephone. There was no possibility to have a cup of tea or coffee. All the information in the hotel is only in Germany. So that I could not find how to use Wi-Fi . I must go out to send e-mail for my work. This is not hotel for non German.
The purpose of our stay was to see a concert at the Jahrhunderthalle, so it was very convenient. About a 10 minute drive.
the hotel is just but no seriuos..at this age one still has a small 12inc tv that u cant even se when u are lying in bed!!!no internet,no coffe makin machine even water boiling jar... in the room,there are no shopps around to buy food!its a littlem prison!never will i book that place again! the breakfast was just odinary burns and cheese for 5 euro.they hav all tv channals in gremany ,,but i think not all who stay there kan understand it!was charged 4 euro for a cup of coffe,isnt coffe a something the hotel gives for free!then if they cant do that its better to book a better hotel,,
it was clean and close to where i had to go to; receptionist was friendly and helpful. too much noise from the street when i opened the windows as my room's windows gave on the street where there was a lot of traffic
Our room was large and quite comfortable. They have convient on-site parking. It is 500 m from a S-Bahn stop and it is two stops to the Frankfurt Hauptbahnhof. There is a easy back road to the Frankfurt Airport and it takes 20 minutes to the car rental drop off in Terminal 1 with only one traffic light en route. Breakfast buffet was very good. Clientel seemed to be German businessmen. Nothing in particular besides one always wishes that the breakfast was free. I wouldn't hesitate staying here again if I had a rental car and I wanted to get to the Frankfurt Airport for a morning flight. Ours was at 1120 hrs.
The location and value is excellent if you have a car and are flying out of FRA. Breakfast was very good and the pool and exercise facilities were a nice touch.
Very friendly atmosphere. A nice family run business. Very quiet location close to trains only 20 minutes out of Frankfurt central station. The front door is not always open, so if you plan to arrive early let them know in advance.
The ability to park our car, although the parking was tight. Easy access to the bus and train for a trip to downtown Frankfurt.
Quiet , close to airport / train station
Free WLAN and freshly squeezed Orange Juice No bar, no restaurant, reception closes at 10pm, staff not friendly
Internet is free and work well, free parking as well. Sauna and swimming pool OK. Arriving Sunday afternoon they inform that the restaurant was closed. They provide info where to go, 10 min walking.
It was a buisness trip and I visited an exgibition and met friends.
The boss jack is a wonderful person, and friendly.
the staff;location;excellent breakfast