Guest reviews
Overall Rating
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9.3 "World class service."10.0 "100% found the
staff to be very friendly ." -
7.1 "High comfort."
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7.0 "Good cleanliness."8.6 "86% said
rooms were clean ." -
6.7 "Rooms are ok."
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6.0 "Average amenities."6.0 "60% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Pet friendly
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9.0review from
The front desk staff was very friendly. About 5 minutes after we got to the room, the front desk called to see if we liked the room and if we needed anything else. My only complaint was that the bed was extremely high off the ground. Granted i am vertically challenged, it was a little hard to lay a sleeping baby down in the middle of the bed while struggling to get on the bed.
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4.0review from
The evening staff person was very friendly and helpful. There was not a blanket in my room, so I called the front desk. There was no answer after several attempts, so I had to get dressed, as I'd already gotten ready for bed and go to the front desk. The woman was very nice and brought one to me 10 min later.
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5.0review from
5am breakfast still wasn't set out @7 :30am, coffee in room coffee maker,change
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10.0review from
The manager was wonderful Not one thing, well the pool could be bigger
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7.0review from
Room was clean and up to date. Overall a decent place to stay, even with kids. Side door didn't unlock with card, got smoking room first but was moved without incident.
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5.0review from
The bed was comfortable. The room wasn't very clean and there were wires hanging from the wall where a smoke detector should've been.
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4.0review from
The elevator did not work.We really didn't mind that as much as the total lack of security that we felt there. The outside doors could be opened without a room key and one door to outside was kept open.There was no security locking mechanism on our room.
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5.0review from
Hotel was clean,lobby looks nice.location is great. I did not think staff was attnetive at all.In the morning therewas no one to attend to the needs of the breakfast buffet.We had to wait on coffeerefills.,Everytime we looked 2 or 3 of the staff were out smoking,,,They need to be around at the desk tending to the guests as 630 to 930 is the busiest time when guests are checking out,,
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3.0review from
The hotel and staff were fine our main issues were with the other guests. The hotel was filled mostly with railroad workers who unfortunately for us went to work at 4 am. From 3:00 am on it sounded as if furniture was being moved in the room above us.
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8.0review from
Pet friendly
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9.0review from
The front desk staff was very friendly. About 5 minutes after we got to the room, the front desk called to see if we liked the room and if we needed anything else. My only complaint was that the bed was extremely high off the ground. Granted i am vertically challenged, it was a little hard to lay a sleeping baby down in the middle of the bed while struggling to get on the bed.
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10.0review from
The manager was wonderful Not one thing, well the pool could be bigger
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4.0review from
The evening staff person was very friendly and helpful. There was not a blanket in my room, so I called the front desk. There was no answer after several attempts, so I had to get dressed, as I'd already gotten ready for bed and go to the front desk. The woman was very nice and brought one to me 10 min later.
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5.0review from
5am breakfast still wasn't set out @7 :30am, coffee in room coffee maker,change
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5.0review from
The bed was comfortable. The room wasn't very clean and there were wires hanging from the wall where a smoke detector should've been.
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4.0review from
The elevator did not work.We really didn't mind that as much as the total lack of security that we felt there. The outside doors could be opened without a room key and one door to outside was kept open.There was no security locking mechanism on our room.
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5.0review from
Hotel was clean,lobby looks nice.location is great. I did not think staff was attnetive at all.In the morning therewas no one to attend to the needs of the breakfast buffet.We had to wait on coffeerefills.,Everytime we looked 2 or 3 of the staff were out smoking,,,They need to be around at the desk tending to the guests as 630 to 930 is the busiest time when guests are checking out,,
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3.0review from
The hotel and staff were fine our main issues were with the other guests. The hotel was filled mostly with railroad workers who unfortunately for us went to work at 4 am. From 3:00 am on it sounded as if furniture was being moved in the room above us.
