Grottole Hotels

Excellent staff, location and rooms. Nothing too much trouble. Wlaking distance to many cheap but high quality restaurants. No

Unique rooms and thermal pool. My room was comfortable, quiet, and surprisingly spacious. Good location for visiting both the sassi and the city. Hotel offers a pick-up and delivery service for your car (and it gets parked in a secure garage), worth the small fee since driving around is not so easy. Breakfast room too small and crowded. This could be avoided by putting a couple of tables in the large room next to it. All tables were already full at 8:15.

It was really fun to stay on the side of the hill in the heart of the sassi. The room was clean and the view from our front door was amazing. The room was a little sparse. It would have been nice to have a chair to sit in inside our room. Small inconvenience.

Very convenient for visiting the sassa's room was moldy

The staff were very accomodating and friendly. Breakfast very good. The room (n. 5) was very characteristic: built directly in the rock (for this reason very charming but just a little bit damp), large and just like new.

Really cute room with a view.

Great attention to detail. Excellent breakfast. Easy to find and convenient to centro storico.

the rooms are well eqiped, clean and maintained. the staff is friendly and willind to help. it is not a walking distance from the center.

We got lost even with a GPS but the lady working the desk came and got us and showed us the way to the Hotel. Incredible act of kindness. Only thing I thought was that the room I stayed in upstairs was not so soundproof. Also, if you are on the side of the road, with the windows open it can be a little loud. Would like to go again and get a room away from the road and get to use the pool, looks wonderfu.

all, excellent design, unique location and environment restaurant is not cheap

It was interesting to stay (partially) in a cave. The rooms are built into the cliffs. I liked the balcony of the room. The food itself was not spectacular but, in general, it was good. Some services were lacking but these can be rectified. There was no information sheet (that is easy to do - write on the computer & print). For example, I was not told that there was a bar which had a library and that we would have a welcome drink. In terms of the dining room, they are trying - but sometimes service is slow (cold capucchino, being served the first course - e.g. pasta before choosing your wine). Again, these problems can easily be rectified. They are trying and do welcome feedback. I am a professor of management and they were grateful for the few suggestions I made.

The location is great. The room was big and according to the town. Breakfast was delicious, with a lot of selections for everyone. Internet worked perfectly. For the price I was expecting a bathtube, not just a shower.

Interesting, excellent standard of accommodation, great setting and area. 2 power cuts which we had to tell the hotel about rather than them telling us.

First of all hotel's staff very kind, at any occasion ready to be on guests service. Approach to hotel is a bit complicate by car. Expected a little more from buffet breakfast.