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Amenities at Viola Mhotel
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Reviews of Viola Mhotel
Summary of reviews
Score by provider
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's cleanliness?
The hotel is well-renovated, clean, and maintained, with staff dedicated to ensuring a comfortable and easy stay.
Is parking available at the hotel?
Plenty of free parking is available, providing a quiet and comfortable experience, with excellent COVID precautions throughout.
How are the beds at the hotel?
The hotel offers good and spacious beds, ensuring a comfortable and quiet stay.
What are the dining options at the hotel?
The hotel provides good breakfast options and organizes acceptable take-away facilities, ensuring a convenient dining experience.
What are the unique features of the hotel?
The hotel offers modern design, spacious rooms, excellent facilities, and a good location, providing a unique and comfortable experience for guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Transportation Options
While the hotel offers a shuttle service, some guests found the location a bit far from central areas and noted that having a car is essential for getting around.
Check Spa Availability
Some guests were disappointed that the wellness facilities were closed for cleaning or maintenance, so it's advisable to check the availability of spa services before booking.
Be Mindful of Room Lighting
A few guests found the light switches and plugs confusing, and the abundance of light switches in the room caused some confusion. It's recommended to take some time to familiarize yourself with the room's lighting layout upon arrival.
Verify Inclusions
Some guests reported discrepancies between the inclusions stated in their booking and the actual offerings, such as breakfast and access to the spa. It's advisable to verify these details with the hotel before arrival.
Consider Room Service
If arriving late, guests appreciated the availability of room service and the 24-hour reception. This can be convenient for those with late arrivals or specific dining preferences.
Parking Convenience
Many guests appreciated the ample parking available at the hotel, which was described as free, well-located, and convenient for those traveling by car.
Accessibility Features
The hotel offers a range of accessibility features, including wheelchair-accessible units, lowered sinks, and roll-in showers, catering to the needs of guests with mobility concerns.
Communication with Staff
Guests highlighted the friendly and helpful nature of the staff, particularly noting their willingness to accommodate requests and provide assistance. Engaging with the staff for any needs or concerns is recommended.
Room Selection for Comfort
While many guests found the rooms to be modern, clean, and spacious, a few mentioned that the beds were too hard. It's advisable to inquire about bed preferences or room options for a more comfortable stay.
Location
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.8 | 0.9 mi | Bergamo Orio Al Serio | 9.2 mi |