Pros (+) We had a pleasent stay. The rooms were big and very clean, not noisy, the staff was friendly and always willing to help.
3 stars
Hotel Portobelo
Av Juarez No. 687 Col Centro, 44100 Guadalajara, Jalisco, Mexico
Guadalajara, Mexico
See location+52 333 614 6714Photos of Hotel Portobelo
Overview
Set within minutes from the Museo Regional de Guadalajara, Hotel Portobelo provides comfortable accommodation for guests. The hotel offers 86 rooms arranged over 4 floors. Each room features air conditioning, flatscreen TVs, private bathrooms, and ironing facilities. Upgraded rooms offer added living spaces.
Guests can grab a bite at the on-site restaurant. The hotel is also situated in Avenida Vallarta Avenue, which puts it within a few steps of several bars and restaurants, serving everything from hearty meals to savory tapas. Popular dining options include Café Benito, Tabarka, and Casa Nubori. Great for a night out, El Gato Café provides a relaxed spot for pastries, coffee and a game of chess.
Renovated in 2008, Hotel Portobelo has meeting facilities and a spacious banquet hall that can be reserved for weddings and other events. The hotel also maintains a 24-hour front desk with round-the-clock room service. Free private parking is available for guests. Other hotel amenities include free Wi-Fi in the rooms and public areas, dry cleaning, safety deposit boxes, and a wake-up service. In addition, the hotel provides drop-off services to the Miguel Hidalgo y Costilla International Airport (surcharge).
Hotel Portobelo provides easy access to many of the area landmarks. It’s within a minute walk from Parque Revolucion. It’s also situated close to other popular tourist attractions like the Templo Expiatorio del Santisimo Sacramento (8-minute walk), Guadalajara Cathedral (13-minute walk), and the neo-Gothic Templo Expiatorio del Santisimo Sacramento (14-minute walk).
Latest deals for Hotel Portobelo
Amenities at Hotel Portobelo
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
General
- Seating area
- Hardwood or parquet floors
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Outdoor
- Terrace/Patio
Workspace
- Desk
Reviews of Hotel Portobelo
9.3
Wonderful
2551 verified ratings
Wonderful
1986
Very good
300
Good
147
Okay
52
Fair
20
Mediocre
12
Poor
34
Summary of reviews
Guests say
Guests appreciated the cleanliness and value for price at the hotel, often highlighting the spacious and comfortable rooms. However, there were notable concerns regarding service, particularly with issues like Wi-Fi connectivity and billing practices. Overall, many guests enjoyed their stay and would recommend the hotel despite some service-related drawbacks.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
9.3 out of 10
33 reviews
9.5 out of 10
3 reviews
All reviews
Pros (+) I select the Portobelo Hotel every time I travel to Guadalajara. I have stayed there on 4 different occasions, and I had a very good experience every single time.
Pros (+) I really enjoyed my stay at this hotel! The room was very modern in design. The bed was very comfortable with nice sheets. Little touches, like all the lighting being controllable from the bed were much appreciated. The staff were very nice and I really liked the location as it was central to a lot of attractions. Without thinking I would stay there again.
Cons (-) I wish the restaurant on the ground floor offered better meal options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Hotel Portobelo?
Guests have described the beds at Hotel Portobelo as comfortable and the rooms as clean and modern, ensuring a good night's sleep.
Is parking available at Hotel Portobelo?
Yes, Hotel Portobelo offers free private parking for guests, providing convenience and peace of mind during their stay.
What can guests expect from the on-site restaurant at Hotel Portobelo?
The on-site restaurant at Hotel Portobelo offers a variety of food options and a great value, providing a convenient dining experience for guests.
How is the cleanliness at Hotel Portobelo?
Guests have consistently praised the cleanliness of Hotel Portobelo, ensuring a pleasant and comfortable stay for all visitors.
When is the best time to visit Hotel Portobelo?
The high season at Hotel Portobelo is in July, offering guests the opportunity to enjoy the hotel's wonderful location and exceptional staff during a vibrant time of the year.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Some guests reported that rooms facing the street experienced noise from traffic, so consider requesting a room away from the main road for a quieter stay.
Consider Early Check-In
If you arrive before the standard check-in time, the hotel can hold your luggage, but some guests mentioned a desire for earlier room access, so it's worth inquiring about early check-in options.
Accessibility Features
Guests with mobility needs praised the accessible room, highlighting its spaciousness and the presence of bars in the bathroom. If accessibility is a concern, consider requesting this room type.
Room Amenities
Guests appreciated the in-room amenities such as the safe, coffee maker, iron, and full-size mirror. However, some guests wished for a refrigerator in the room, so consider this if you have specific storage needs.
Noise Considerations
While some guests enjoyed the ambiance of the street view, others found it noisy at night. If you're sensitive to noise, you may prefer a room facing away from the street.
Wi-Fi Reliability
Several guests mentioned issues with the reliability of the Wi-Fi, so if a stable internet connection is important to you, it may be worth confirming the current status of the Wi-Fi with the hotel.
Nearby Public Transportation
The hotel's proximity to a metro station was appreciated by guests for its convenience. If you plan to use public transportation, this could be a significant advantage.
Restaurant Service
While many guests praised the restaurant, some mentioned room service and food quality as areas for improvement. Consider exploring nearby dining options for a varied culinary experience.
Consider Noise Reduction
Due to the hotel's location near a busy street, some guests recommended bringing earplugs for a more restful night's sleep.
Request Quiet Room
If you're a light sleeper, consider requesting a room away from the street to minimize the impact of traffic noise.
Location
Av Juarez No. 687 Col Centro, 44100 Guadalajara, Jalisco
What's nearby
- Parque Revolución122 yd
- Museo de la Ciudad0.3 mi
- Catedral de Guadalajara0.5 mi
- Museo del Periodismo y las Artes Graficas0.6 mi
- Teatro Degollado0.7 mi
- Plaza de los Mariachis0.9 mi
- Chapultepec0.9 mi
- Pantheon of Belen1.1 mi
- World Trade Center Guadalajara1.7 mi
- La Minerva2.1 mi
- Plaza De Toros Nuevo Progreso2.7 mi
- Estadio Jalisco2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Portobelo
Low season | April |
|---|---|
High season | August |
Average price (weeknight) | $47 |
Average price (weekend night) | $68 |
When to book a room at Hotel Portobelo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in GuadalajaraGood to know
Value for money | 9.3 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Guadalajara Miguel Hidal |
Distance to airport | 10.9 mi |
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