Platinum Palace

You can expect a very comfortable, clean, and nice-looking room with ample storage space and a homely touch in the food served at the restaurant.

The location is great, and the staff behavior is nice, but some guests experienced dampness in the room and a basement location without prior notice.

The restaurant offers a variety of food options ranging from tea to lunch/dinner, with a homely touch and the flexibility to choose non/less spicy food.

The hotel is very clean, but some guests had concerns about housekeeping and the availability of room amenities.

The hotel offers a fitness center, laundry facilities, and a business center, along with free parking and an airport shuttle service.

Some guests reported issues with dampness and allergies in lower-level rooms, so consider requesting a room on a higher floor to avoid this problem.

Several guests mentioned that the offline prices for rooms were lower than the online prices, so it might be worth inquiring about offline rates to potentially save on accommodation costs.

If you encounter issues with your assigned room, such as a soft mattress or dampness, don't hesitate to request a room change. The hotel staff seems responsive to such requests.

The hotel's proximity to Medanta Hospital makes it a convenient choice for those with medical needs. Take advantage of this location if you require easy access to the hospital.

Some guests were surprised to be assigned rooms in the basement without prior notification. If this is a concern for you, it may be best to confirm your room location in advance.

Guests appreciated the restaurant's food, which was described as having a homely touch and being served steaming hot. Consider dining in for a comforting meal during your stay.

One guest reported a fire incident at the hotel and expressed dissatisfaction with the lack of notification. It's important to be mindful of fire safety and to familiarize yourself with the hotel's emergency procedures upon check-in.

While the hotel provides toiletries, some guests found the quality to be lacking. Bringing your own toiletries might ensure a more comfortable stay.

A guest reported a damp room, leading to allergies. Upon check-in, it's advisable to inspect the room for any signs of dampness to avoid discomfort during your stay.

Some guests mentioned that they had to request basic amenities in their rooms, so it's advisable to be prepared to ask for any necessary items that may not be readily available.