It's good but as per amenities it's should be less costly
4 stars
The Palms Town & Country Club - Resort
B Block, Sushant Lok, Phase 1, Next to Huda City Centre, Gurugram, India
Gurugram, India
See location+91 124 419 9900Photos of The Palms Town & Country Club - Resort
Overview
Luxury Gurugram hotel in Sushant Lok with 2 restaurants 2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, outdoor tennis courts, and a steam room are onsite. The Palms - Town & Country Club offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 42-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include outdoor tennis courts, a steam room, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at The Palms Town & Country Club - Resort
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
General
- Executive lounge access
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- Tile/marble floor
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Upper floors accessible by stairs
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Golf
- Beauty salon
- Pool table
Fitness
- Fitness center
- Tennis
- Squash
Outdoor
- Garden
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Reviews of The Palms Town & Country Club - Resort
7.5
Good
581 verified ratings
Wonderful
210
Very good
98
Good
75
Okay
40
Fair
39
Mediocre
34
Poor
85
Summary of reviews
Guests say
Guests have reported a mix of experiences at the hotel, with significant complaints about service quality and cleanliness. Many guests found the amenities lacking, especially with the pool being closed for maintenance. However, some appreciated the value for money and enjoyed the atmosphere, particularly when traveling with family. Overall, the hotel has potential but needs improvements in service and maintenance.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.6 out of 10
5 reviews
8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit The Palms - Town & Country Club?
The low season is in November, while the high season is in October. It's best to plan your visit accordingly.
How is the food quality at The Palms - Town & Country Club?
Guests have praised the delicious and reasonably priced food at the hotel. However, some have mentioned that the dinner was not up to their expectations.
Is parking available at The Palms - Town & Country Club?
Yes, the hotel offers free parking and private parking for the convenience of guests.
What can I expect from the customer service at The Palms - Town & Country Club?
While many guests have found the staff to be helpful and cooperative, there have been some concerns about the unfriendliness of the staff, especially at the reception.
How is the cleanliness at The Palms - Town & Country Club?
Guests have mentioned that the property is spacious and well-maintained, but there have been comments about rooms not being clean and accessories not meeting cleanliness standards.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
November is mentioned as the low season, which could be a good time to visit for those looking for a quieter experience and potentially lower rates.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Kingdom of Dreams, MGF Metropolitan Mall, and Leisure Valley, offering guests plenty of entertainment options within close proximity.
Check Tennis Facilities
If tennis facilities are a priority, it's advisable to inquire about their current state, as a guest expressed disappointment with the condition of these facilities.
Be Mindful of High Season
October is highlighted as the high season, so guests planning to visit during this time should book well in advance and expect potentially higher rates.
Request a Quiet Room
Guests attending events or seeking a peaceful stay should request a quiet room, especially if the hotel hosts weddings and related ceremonies that may involve evening festivities.
Consider Room Selection Carefully
Some guests mentioned that the rooms were not as depicted in images, so it's advisable to carefully consider room options and potentially request to see the room before finalizing the booking.
Inquire About Swimming Pool Availability
Prior to booking, guests interested in using the swimming pool should check if it's open, as one guest mentioned that it was under maintenance for an extended period.
Take Advantage of the Kid Zone
Families traveling with children can make use of the hotel's kid zone, providing a dedicated space for kids to play and be entertained.
Be Prepared for Noise
Guests sensitive to noise should be aware that the hotel is a popular wedding venue, and there may be evening festivities that could cause some disturbance.
Location
B Block, Sushant Lok, Phase 1, Next to Huda City Centre, Gurugram
What's nearby
- Kingdom of Dreams0.7 mi
- MGF Metropolitan Mall0.9 mi
- Leisure Valley0.9 mi
- Unitech Cyber City1.3 mi
- Gurgaon Central Mall1.3 mi
- Sahara Mall1.5 mi
- Galaxy Mall1.8 mi
- DLF Golf Course1.8 mi
- DLF Park Place1.8 mi
- DLF Cyber City2.7 mi
- Medanta2.7 mi
- Tau Devi Lal Stadium2.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Palms Town & Country Club - Resort
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $94 |
Average price (weekend night) | $70 |
When to book a room at The Palms Town & Country Club - Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Palms Town & Country Club - Resort
FAQs when booking at The Palms Town & Country Club - Resort
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Value for money | 7.5 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | New Delhi Indira Gandhi Intl |
Distance to airport | 6.9 mi |