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Booked a double room and upon reception advised no double room available due to some health issues. Received a twin room. If the fold out second bed wasn't there the room would be spacious but the fold out bed made everything a bit cramped. The beds are cheap and nasty too. The next morning however, I asked if a double was available and the staff then provided me witth the suite, which was excellent, inclluding moving my luggage whilst I went out for the day.Location easy to get to and in nice quiet area. Good secure parking and wifi access. Besides the room issue, staff very friendly and provided excellent service. The hotel is rated four stars and unless you are in the suite room its only a two star hotel (in the twin room) The beds in the twin room are cheap and nasty and the rrangement of using a fold out couch takes away all of the limited space.
The Swimming Pool, The breakfast, the comfortable room
Good clean surroundings and excellent breakfasts
Service from most of the staff. Breakfast was good. Indoor pool clean. Sauna clean Very few of the staff (reception desk) could not communicate in English. Room was available late afternoon
The hotel was walking distance to the bus line and a short drive to the train station in Gruiten for getting into Dusseldorf. Only a couple of restaurants to choose from within walking distance.
well educated personal as well as convenient location, good breakfast buffet, well maintained rooms to small access road to the garage
Hotel Staff the bed size
The staff was very friendly and helpful; the pool was very clean and beautiful. It's all good.
Friendly staff The Hotel staff at reception should know to operate the safe in room which I had a problem with and should have sought information on a solution during the 3 nights I stayed there.
Convenient location for Messe Dusselforf
I enjoyed everything.It was a pleasant trip and I really like your hotel thats why every time i come to your city i stay at your hotel. No, everything was great.
Nice Hotel with pleasant staff. Very good service by the breakfast. Nothing.
Unexpensive hotel of reasonable standard. Nice staff, good breakfast. Maybe nothing extraordinary but cost is really attractive. I recommend. / Niedrogi hotel o przyzwoitym standardzie. Miła obsługa, dobre śniadanie. Moze nic nadzwyczajnego, ale cena naprawdę atrakcyjna. Polecam! No free internet access. It is available but charged rather expensive / Brak bezplatnego dostepu do internetu. Platny dostep jest dosc drogi.
Friendly staff, even cooked a eveningdish !
room with fireplace. if fireplace would be functional this room would be ideal for a romantic weekend the whole village there is no restaurant or pub in which to be allowed to smoke. It seems that smokers are a species of animals to be exterminated
Nice buffet breakfast: very nice atmosphere, very friendy staff. Garage for car was good, room was big and clean. The only bad thing: there was no air-conditioning, and it was very very hot in the room during our stay (beginning of July).
Room that I got was very big and very comfortable. The internet was very fast and the breakfast was tasteful. It is a little bit too close to the highway, but not so much to say that you can't rest after a hard working day.
Nice service. Everybody speaks english.
the profissional atendance
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
location, near airport terminal altough short, but very cold walk to and from terminal
wonderful hotel & proximity of departure terminal
Convenient location for airport and exhibition centre
Very well located hotel with direct access to the Airport Terminal
Excellent clean room, excellent beverage and diner facilities None
Friendly and helpful staff No access to watch UEFA Champions League football!
Nothing Far too overpriced at conference season. Feel being ripped off.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
Rooms very well appointed and comfortable. An excellent hotel
Close to airport and downtown. Service was great. Thought price was a little high.
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
clean and comfort no
I will return--very good--
The location of the hotel is very strategic
location, breakfast, concierge staff were slow in solving problems
The hotel bar and food were excellent N/A
Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.
Good comfort and very nice staff
the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.
Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent. There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010
1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel. Nothing worth mentioning. Everything was fine.
The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar. The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.
Near the train station
The breakfast is just mervellous! Good location and connections.
staff bedbugs, air condition noise and not cooling enough
Clean room Breakfast buffet - I was a transit passenger and needed a room for the night. I was considering Sheraton at the airport, but decided to go with Lindner since it offers free wifi in the room and a free shuttle service. Well, wifi wasn't available in the entire hotel - free or paid. I was told I can go back to the airport for it, using hotel's shuttle service that supposedly goes every 20 minutes during certain hours in the morning and in the evening. The reception failed to mention that in the evening the shuttle comes only and when the hotel calls it and that there was no marked designated area for their shuttle at the airport. So the experience cost me extra taxi money and lost time waiting for the shuttle that never showed up. I would have done myself a favor had I got a room at Sheraton.
Wifi gali the All day never have The Internet wi Fi
Clean place Pricey for what they offer. Don't take their breakfast at 21 euros per firstname.lastname@example.org (a rip-off). Less than a block away there's a bakery that opens daily at 6 am and where you can select your breakfast option for around 8 euros. What really bothered me is that this property markets itself as an airport hotel - which in most large cities in the world means the availability of a shuttle service to the airport with a convenient frequency throughout the day seven days a week. The shuttle at this place operates just a few hours a day and only from Monday to Friday. If you arrive or need to depart outside their availability you'll incur in steep taxi fare from/to the airport. This property definitely does not offer a good value for your money.
My hole experience was excellent at this hotel!
The rooms were very quiet and comfortable, the staff were really helpful. It is a taxi ride away from the airport around €8 or from 0600-2200 there is a free shuttle service which takes 10 minutes.
Proximity to airport. Ditance from Centre. Quiet area with little to see or do around hotel.
Limited airport shuttle service, stops at 10 pm. I arrived at 10:30 and had to take taxi. Extra cost. Sheraton is at airport
I picked this hotel because it listed having an airport shuttle. But the shuttle did not run om the days we needed it (does not run on weekends)
The bed was excellent. I loved the linens! none
the design nothing
Stayed at the hotel for one night. Standard hotel, comfortable and very close to the airport. The airport is close to the city, so you can easily hop on public transportation or taxi to get to the center. Staff is friendly and efficient.
breakfast staff. very nice. reception staff. very rude.
excellent breakfast buffet, very clean rooms
It was clean, convenient and efficient
Location, Room Service, Quiet The room was a tad to small and definitely lacked completely in charm
The view from the room was pretty nice - glass on two sides of the room looking over the city. I had asked for a nice view when booking so this was great.
Friendly staff, very accomodating to the non-german speaker not really
It does not have the Spanish International TV Channel. And it is a Spanish hotel!!!!
Location I've stayed at this hotel for over 10 years. Every year the cleaning staff is getting worse and worse.
I appriciated a lot how comfortable re the rooms .. The breakfast is too expencive.. 18 euro is foolish.. Anyway
I don't like size of bed is too small.
late checkout time parking fee (should be free for hotel guests)
location small room verry very noisy, very small bathroom
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
bathroom too small
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
Comfortable room, good service
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
the pool and the sauna internet access was slow, and cost too much
It was what I expected The temperature control in the room did not seem to work
I enjoyed the morning breakfast They charge me the internet too high..
The good friendly staff and big choice at breakfast. Only bad weather
it's close to the main train station and other public trans portion and easy to the guest to go anywhere . every thing was very nice
Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.
The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.
clean, friendly staff typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad
staff exellent, hotel is very new and clean, nothing left to be desired
excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful separate small twin beds, most tv channels could not be subtitled into english
Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.
The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent. Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.
Very clean room and quick response of staff
The staffs at front desk were not sufficient for the guests in the morning and the night.
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
clean hotel no enough restorant & iron not available in the room !
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
SPA . Everything was perfect.
Rate,Locationand servise .. No.
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
Transport problem , due to this many time used taxi , which is very expencive from hotel
The Lindner met all of our expectattions and more. Friendly courteous staff who all spoke very good English
Large and very clean rooms. I booked a first class room but it was not worth it. Price too high compared with the quality of the room. Minibar was almost empty. Not even a bottle of still water. City centre can be reached only by car/taxi.
Staffs treatment was exelent. Please provied on botle Pure water as a complimet. Other wise we needto use Mini bar. If you give us 1 litter water complimet with one night stay I hope that I will be more happy.
comfortable bed and room the internet is not free.
Comfort Check in procedure
This standard of hotel was overpriced.
Hotel was exactly what I expected. Clean,Friendly and close to the Messe. This is what we needed and what we got. Taxis were readily available. Good trip all round
Calm, easy access to subway station, There is no cash vending machine, etc.
I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets nothing
Large room, nice restaurant, helpful, polite and friendly staff, excelent location. No
Very central. Clean and charming When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
The location is awesome.....
room facilities expensive internet and paytv
Room was very well equipted Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room
Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
very pleasant stay, comfortable, central and user frendly. It may have been the night in question but there was some noise in the early morning.
This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka
Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.
Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
Absolutely excellent personal service, very courteous and couldn't be more helpful The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.
The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
modern and easy going
size and comfort of room, perfect location in the center high price of breakfast
The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.
Excellent location within a short walk from the airport arrivals, food at lunch time was excellent and service was good throughout
All was very OK. Good value. Highly recommend. old showerhead, large and heavy easily falls down on tub floor at slightest touch.
The location really nearby the airport, and inspite it - in a quiet place. Very confortable.
day stay of 4 hr between 2 long intercontinental flights: adjacent to the airport terminal, good place to take a nap and a shower. walk to hotel in windy rainy conditions
is 2 start,bad rooms,after 11 pm no have to eat. very bad.
The beds and comforter was so nice! The location was great, basically connected to the airport. My mom and I had a connecting flight the next morning so it was the perfect location for us to stay. Price was also reasonable. There is free wifi in the lounge but not in the rooms, you have to pay for it which I thought was kinda ridiculous since I haven't been to a hotel recently that doesn't give you free wifi in the rooms. For us it didn't make much of a difference since it was just a place to stay for the night to catch our flight the next day, but it would have been annoying if I had to stay longer.
I enjoy staying at the Sheration DUS hotel the evening before I depart for the USA when I have been in DUS/CGN region on business for a few days. The reasons why are that the hotel is a short walk to the terminal for early morning flights, the restuarant offers a reasonable menu for the evening before and the hotel has a decently equipped fitness room for cardio workouts. As most of business is in Leverkusen and Koln, I avoid the Sheraton until the evening before my flight due to proximity.
The location and ease of doing business The food in the restaurant was not good value for the money
At the airport No
Location is very convenient Initial room assigned to me had a strong smell and I had to ask for a change
Perfect for us as it was in the airport
Had to catch an early flight. Great location inside the DUS airport. So convenient!!! Great friendly and helpful staff! The hotel is very nice but the rooms and lobby were dated and needs updating.
Very friendly staff and a good location. My room could have been cleaner but all in all it was fine.
Friendly and helpful staff. A single room = a single bed, not a double.
Location was great and there was a good selection for breakfast
nothing old, terrable
the location is good, breakfast buffet reasonable. my room (comfortable single room in 5th floor), was near the elevator, which was loud during every function (movement) , the noise was not normal, the card of the door was not functioning easily although it was changed 3 times, the shower gel ans shampoo was looking and smelling like shocolade, which is not every body taste
rooms a little on the small side,clean and comfortable though.Good location,helful staff.However,its not really a 4 star as claimed.i would classify it as 3.4/5 .
very friendly and helpful staff; good location - close to the train station; good breakfast; single room was spacious enough.
location, breakfast, pool room size very disappointing
The Excellent comfortable beds.A good breakfast also.
excellent breakfast with no bath-tab behind my request
Good value for money, on the direct tram line, easy to find Didnt find out till we were there that the pool was out of order for 6weeks, no nearby shops, food in the hotel was very expensive
Quiet area surrounded by modern offices. Close to city centre. No public transport after 8 pm or Sundays (refers to U-bahn). Nearest tram stop 600 meters away. Breakfast selection better on weekdays than during the weekend - hotel obviously wants business travellers to stay happy.
Priceoffer for the weekend was good. Hotel not situated in centre but S-bahn walk 2 or 10 minutes.
The breakfast :)
Excellent value for money. Wonderful beds, bathroom and space in the room. The price of the parking. Should have been for free.
The hotel was quiet and the staff were great
The staff were great
Cleanliness and the attitutes of the hotel staff Closet is not big enough, especially shelf is so narrow.
Clean and efficient, very helpful even when busy. Door and front of house staff very helpful