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I love the iPad-centric room controls. Great selection of newly released movies. Comfortable bed with a great TV setup. Temperature controls don't work very well - the room gets very cold at night even though I set the temperature to 70 Fahrenheit. The toilet and shower design are fun and just fine for a single traveler. When traveling with a partner, there "tube" designs dont provide any privacy, especially for the toilet. Perhaps adding a fan or some ambient noise to drown out toilet noises could help keep the mood romantic, hahaha!
Almost everything. I really enjoyed my stay, and have recommended the hotel to colleagues. This is a 5-star hotel at budget prices, and if the format remains unchanged will be a huge success. Great news that one of the next hotels will be in Glasgow, which is my 'mother' city. No.
The bed position was uncomfortable. Although the hotel has WiFi available there is no convenient table to put a laptop on
the staff was very friendly and helpful and the access to the airport was great!
I like the bar and staff I do not like the price. For this price the breakfast is free at other hotels.
Yes. Value for Money Since most of the functionalities are controlled by computer, it needs lot of improvements. The software misbehaves frequently. In the mid night, all lights switched on automatically, TV switched on automatically. Etc.. The shower Handle is tough to use (while the hand is wet)
Location at the Airport Terminal with easy access to Schiphol Plaza This is my second stay there for the last 12 months. However, this time the rate was almost double in comparison with the first time - November 2008!
Very clean and effficient. Spotless, close to airport, very very modern. This place was bizarre. We felt like the Jetson's. Space age, really. Very wierd experience
The modern style of the room with the technical enhancements and free movies on demand The shower was a bit tricky
The voip phone system - such a pleasure not to be ripped off for phone calls! The free wifi was also very fast. Lack off a small desk for a laptop. The little round tables would be ok except that the lamp stops the laptop from being opened comfortably.
Unique hotel located within walking distance of AMS airport. Very helpful staff and good hotel for a solo-traveler.
Location easy to find, vast parking, vast room, WiFi, good restaurant, bus connection to Haarlem downtown (10 mn). Room a little noisy (corridor), distance hotel entrance to room.
The staff were always delightful and couldn't have been more helpful and friendly especially at the front desk. I like a kettle and the ability to make tea in my room but I appreciate. This is not a European custom!
The Location The room had not been cleaned and was very very dusty and the carpets had not been hoovered
comfy bed tea and coffee making facilities in the rooms would be a good idea
The kindness and concern of the reception staff. We needed a late check-out due to difficult circumstances and it was given with no problem or extra charge.
Roomy and relaxed I was unable to get any food whatsoever fate arriving back at 11.15pm one evening. The hotel must be ablt to cater for residents at least up to 12 midnight
We had a comfort plus room with a breakfast. Room was fab, super comfortable, fresh, clean and the bed was divine. Breakfast was a banquet with a huge choice if foods Inc muffins, many breads, various egg dishes and meats. Yummie
comfortable, clean room internet not good
The hotel is in a great location and overall a nice hotel - this was our 3rd stay. The room was okay - a little expensive for what we got. Also, on my reservation form it said there was a hair dryer in the room (so I did not bring mine) and there was not. No extra pillows or blankets for the chilly night. It boasted a great balcony w/view and all we saw was construction back there. Could not find a remote control for the television, had to keep getting up to change channel/volume.
It was a place to sleep... It wasn't clean, the grounds were horrible (weeds, tall grass), it wasn't in a very good area.
The greeting at the front desk -reception was extremely professional and very helpful with local details such as restaurant information in the local area etc.... the room was very sufficient ,clean and provided all needs. We chose breakfast in the room which was just fantastic.
staff very good all was good
comfort of the beds, but besides the good beds, it was a very regular hotel room (the term deluxe twin room gives you another idea) smoking hotel staff outside the hotel (for the entrance)
Quiet room at the back, comfortable beds. Slight, somewhat musty smell in the room and corridor during our stay.
The front desk staff was exceptionally helpful in making suggestions for activities and dining as well as in assisting with the arrangements. The hotel was also immaculate, and housekeeping was well-supervised in ensuring that the rooms were properly serviced and stocked. Complementary fruit and free wireless access and printing were much appreciated amenities. The breakfast was not included and was excessively priced.
Location, comfortable bed, excellent value for money Room door not sound proof -> could hear noise in the hallway at times
Great location. Friendly, helpful staff Very warm on top floor due to stained glass dome. Room was difficult to completely cool off. Pillows somewhat too thick.
excellent location - on edge of groat market. quality of rooms excellent difficulty in finding without a map and no private parking - although there is a public car park next door.
Comfort and quietness in the centre of Haarlem.
right downtown close to all shopping and restaurants quite noisy at night, and no parking nearby
Was able to check in at 11.00 am, asked for an extension cord which was in my room on my return from shopping. Beautifull stained glass ceiling on the top floor. Umbrella's at the exit in case of rain. Loved it!
Spacious room; helpful staff who would go out of their way to do things; central position A glass door to the bathroom was weird; room a bit chilly at night
right downtown haarlem no resturant. no way to unload your car. very difficult to find
All the facilities good breakfast with chefs to cook on order.
Quick check in and check out; quiet and quite central to inner city; good parking facilities
Location and complimentary mini bar. Front desk staff were very friendly and offered good advice on the local area. breakfast was expensive (19.50 Euro per person) for an average meal.
good place to stay the location is not so optimal if you need to travel without a car
Parking is no problem due to the parking places below the hotel but it is very expensive (35 euros per week) if you only stay for 2 days. I fail to see why a hotel can not get a price reduction if they really try.
Proximity to bus stops. Location with respect to the Centrum. Nighttime food is hard to find.
Proffessionalism and courtesy of Carlton Square Hotel Staff Very comfortable and clean bed
Comfortable room, friendly staff
Staff were friendly and helpful. The room (a superior) was a good size and very comfortable.
The hotel was clean, the bed was fantastic and I liked the fact that UK plugs and TV channels were available in the room. It was well-placed for Haarlem station and the buffet breakfast was very enjoyable, offering a good selection of continental foods. We were excited to learn that there was a jacuzzi in the room but unfortunately this did not work. Also, I was disappointed that there was no iron and ironing board in the room.
This place is right across the street from the train station. It was so simple to get around. I had to go to The Hague and to Amsterdam as well and was just perfect. Bit of a walk into the Grote Markt but if the weather is nice and you're mobile, it's easy. Shower is massive too. Breakfast was one of the best so far for me on my trip. Not sure what the deal was if it had to do with the construction across the street of the new terminal, but while trying to fall back asleep at 5AM, I noticed that when cars drove pas in front of the hotel (I was in room 26) I could feel my bed shake a bit when the car would drive over a bump. Probably not a good thing. Also, the room felt slightly slanted away from the road. If you're super fussy, these things might throw you off. Busy weekend so a bit expensive for what you got. Plus Wi-Fi wasn't free but there's an internet cafe a few doors down which is way cheaper.
Our second stay at Lion D'Or for comfort and location. Perfect location across from Haarlem station for arriving by train or trips into Amsterdam, Zandvoort (beach), or other rail departures. Also located right up the street is the express bus #300 starting point that whisks you comfortably to the Schiphol departure terminal for 4 euros. Great base for Haarlem and A'dam. Real good breakfast buffet included. Loved the air conditioning. FrieGood local and regional beers available in the bar reasonably priced. Willy Wortel's a half block away. Scenic 10 minute walk to great market and the big church. All-in-all Lion D'Or is the best choice of Haarlem hotels for users of public transport
Location - near train station, so Amsterdam was only 15 min away and very easily accessible. Good breakfast buffet and helpful staff.
The desk staff was very courteous, professional, and knowledgeable. They not only made our stay at the hotel more enjoyable, they also made our stay in Haarlem more enjoyable.
Very good location, staff, breakfast is very reach, new and clean rooms and facilities. no
Easy and good service from hotel staff
A comfortable hotel with friendly staff, close to the centre. A little aged and perhaps in need of a revamp. Still uses blankets and sheets instead of duvet and cover.
The city of Haarlem itself is very pleasant, with a historic old centre with outstanding 16th-17th-18th century architecture, combined with an abundance and wide range of shops and restaurants. As a gateway to the city of Amsterdam, the Lion d'Or Hotel is also excellent - it is a three minute walk to the platform of the Haarlem train station, which provides service every 10 minutes to Amsterdam Central Station which takes only 15 minutes of train travel to reach.
hotel very convenient for bus and train stations, polite helpful staff. room spacious and comfortable with tea and coffee supplied. breakfast very basic, hotplate for frying eggs on buffet table at breakfast, not very practical when busy
we enjoyed our stay at the hotel staff are friendly and helpful, thank you
It was quiet and convenient.
Comfort and value
convenient to airport - lovely dining room and delicious food. it was a little further from the airport than we thought and we were very isolated.
Due to shuttle from Airport the queue for check in was bad - 10 mins
Good price- bus to airport was very convenient and free. Good deal for price. Hotel hallways (and to some extent the room) smelled like weed and cigarettes. Budget rooms were very outdated and didn't feel very clean.
The food in the restaurant, the wonderful and welcoming open fire and the very high standard of interior design which was very stylish. We have stayed at this hotel over 20 times both on business and pleasure and love it. Despite this however the Manager was unable to offer any form of refund when we explained our Son and his friends would not be joining us for his 18th Birthday weekend as Birmingham Airport had been closed and all flights cancelled. a little understanding would have softened the blow as we were all devastated, especially as his Grandmother, to whom he was very close had died 4 weeks earlier and we were all really looking forward to a wonderful break.This lack of flexibility is my only critisism of what is otherwise an excellent hotel.
Late dinner, early breakfast, airport shuttel Airplane nois in the morning
Free shuttle to the airport. The rug was stained and one of the upholstered chair was soiled. Also, no coffee pot or supplies in the room.
I was impressed by the level of service from the personnel. I had forgotten my BB in the hotel , so I called in five minutes they called me back to say that they had found it.
The Quad rooms are really huge and very comfortable. More than sufficient for our family of 2A and 3 C. The free bus shuttle between the hotel and airport is very convenient and runs on time. Reception staff were very helpful. They let me use their PC and allowed me to take a few pages printout. Rooms had no kettle. The walk from reception to the rooms using two separate lifts was a bit tiresome. No help from the hotel for this.
quality of your dining facilities and quality iof the food
the staff were very friendly and helpful and the hotel had a relaxed atmosphere. I would definitely stay there again. we were there over a weekend and there was a lot of noise from the street until late at night.
The couple who own and run this Hotel were very helpful and interested in us as guests. Our room was clean and neat and had a wonderful deck outside the window door.
Excellant staff and great room Nothing
The staff was extremely helpful. They set up the self-checkin process for us two days before our arrival date.
Personal service, free shuttle modernrustic room
Great staff: Marco (the owner) was very helpful and allowed us to check in early. Also, the room and the bathroom were quite large and the beds were wonderful. Unfortunately, our room was on the street side and we did get noise from late-night revelers into the early morning hours.
very nice helpful owners and employees. Great location ,fair price ,nice room
The managers were very kind and helpful. The rooms could use some more furniture.
The location and the staff were excellent.
We liked everything about our stay, but perhaps the thing we liked best was the exceptionally warm and friendly welcome from the owners. Nothing
Location is ok. About 10 min from airport, and short walk to bus station to go into town. Thin walls and very noisy all night. No air conditioning, was sweating all night. No mini fridge.
I had allergy problems in this hotel and I could hardly breathe. There was also a mouldy mell in the air, I assume that was my problem.
Good location & shuttle convenience. Good food in the restaurants in hotel premises. Housekeeping staff waked us in the morning for the cleaning the room which was highly unexpected. Over all it's ok.
Nice clean reasonable hotel. Recommended it.
The airport is very close to this hotel which is part of the reason we selected it; it has a shuttle bus which is convenient as we had only 13 hours between flights home to the states. No complaints
shuttle service to airport
Omg they were doing a contruction at the front so much noises
Quiet hotel, even though so close to airport
I like simple modern decor, however this was a bit to basic, Th staff was courteous and check-in was fast. The hotel was only 10 minutes away by free shuttle bus from the airport, and we did not need to wait longer then 5-10 minutes each way for the shuttle. We paid over $200 for a triple room, however, what we received was a "converted" double room. They removed the narrow desk at the window and the bedside table, and instead squeezed in an extra bed. The double room was already very small and basic, but with this change it was really uncomfortable. The two single beds that were pushed together to make a "double" (with an uncomfortable crack in between) was only separated by about a 15 cm gap from the single bed, not allowing to fit two legs side by side, therefore you had to shuffle in sideways to get to the bed. The only electric outlets were above this third bed, so since there were no desks or tables, the overnight charging of the ipads and phones could only happen on the bed, making it very uncomfortable to sleep next to it. In addition, the bathroom light could only be turned on with the entrance light, therefore if someone wants to go out to the bathroom, has to disturb everyone in the room with the light. A dim nightlight in the bathroom would be a welcome change. In addition, the restaurant at the 4th floor had a poor decor and mediocre food, and at 60 Euros for two main courses and a desert and water I think it is really overpriced. My lamb was likely over its teenage years, and my boys did not care for the hamburger meat either, although they usually love it.
Lots of restaurants with fast food- quick and easy when you are on the move. The noise levels in the hotel are not good as the cleaners are working 24/7 and this is not good!!
Very easy check in and wonderful staff. Good shuttle service.. Poor service in restaurant. Young and not well trained staff. Good food though and reasonable prices
Clean comfortable rooms; adequate facilities in the rooms; great for a quick stop-over; convenient airport transfer nothing
Outstanding central location, laid back atmosphere and so much nicer than downtown Amsterdam. I will return.
Very nice room, large and open and quite but we stayed Sunday and Monday Night
Great location, very good value for money (Euro 80 for two people). No need to book breakfast, plenty of nice places around the square where breakfast is cheaper and better! Room had absolutely no view, but that we to be expected for that price.
the location is great and the breakfast also - the room spacious and warm very dated furniture quite shabby
I loved its postion and our room overlooked the Church of St Bavo's. My 86 year old mother was enthralled and had never in her life stayed some-wehre like this. It was worth all the trouble at the airport getting her there. She is in a wheelchair and we found all the facilities and staff exteremley helpful
Excellent service from staff. During the night of Oct 17 or 18 I left my wallet in the lobby and staff took it and saved it for me
the location, the spacious room, the restaurant next door as the rooms are spacious, and as it was freezing outside, the room didn't warm up quite quickly. The next day the heating system even was turned off (by the cleaning lady? no idea)
I do not understand why some people wrote bad things. Everything is super. Rooms are large. Lobby is beautiful with all those antique clocks, breakfast room is super in egyptian style, the Italian restaurant is fantastic and cheap and nice painted . I was allowed to have a look in the large super clean kitchen. Beautiful 17th and 18th century furniture on all floors. The bar is also very special and so different to bars known to me. I wish all hotels were like this one and as cosy as this place. I will recommand this hotel to everybody. May be some hotels are a dollar cheaper but I would even pay double. I paid more in other hotels for a lot less comfort and service No everything was 100% to me
The greeting from a very nice gentleman on reception and the central location. No hot water in the room and service had gone home at 5.30 so nothing could be done! Almost impossible to get to with a car.
Helpful and friendly staff. Breakfasts a bit pricy
Friendly staff, clean and spacious room, excellent location My room was at the first floor, frontside and a little noisy
The friendliness and good service of the staff and the atmosphere of the hotel. the central location . nothing
Spacious rooms, good breakfast, good location, free parking The hotel has newly opened. They were finishing decoration all those days I stayed there.
Room was good, staff and facilies were fine for short stay requirements of an airpor hotel.
quick and good 24h check-in service
Efficient check-in, free shuttle bus and peaceful location not far from Amsterdam center. We can't think of anything not to like.
Clean, new and good value its not close to the airport, 10 - 15 minutes by shuttle bus
I booked 7 rooms this week and from all persons I learned that this hotel is very noisy, two guests did change rooms, one of them was on top floor and he wrote me that this was a good room. Most of the guests will not return to this hotel.
There is nothing special about this hotel, it´s one of those faceless places to stay. Stuff! At the front dest, 3 out of 4 receptionist seemed my arrival bothered them, because they had to stand up and do their job. They didnt have my reservation in their system, luckily free room was available. Without a word one made reservation and asked for my card. I didnt get usual: checkout time, parking fee, room service, breakfast served from till,...etc. Lack of communication skills described it pretty enought. Shortly after check in, I found out, I was charged extra 70 euros on top of what I was supposed to pay for no reason, at least I was not explained till this day.
Neat Room, Toiletteries, Comfortable, Airport shuttle facility Staff could be more polite and helpful, Basic amenities like TV and internet should be part of the room rent and not charged extra.
Room was clean Service was poor. They would not take a new guest in until exactly 2 pm when they had limited rooms clean even then due likely to slow or poor cleaning service staff. When checking out, the front desk assigned one person to all check outs (who was a good employee) though others on the front desk appeared to be doing nothing or certainly nothing as important than serving guests.
I liked how clean and new it was. Could not get it warm enough in the room. It seems that the temperature gage only goes to a certain point. Being a new facility you probably still have some bugs to work out. I was called by misstake at 10PM and it woke me up. I had ordered a wake up call at 6:30AM but newer got a call.
Location to airport Limited menu, Breakfast food not very good
Buffet breakfast included. Evening dinner selection is limited but still ok. Rooms very comfortable and clean. Shuttle bus to airport is quick, approx 10 mins to airport Limited dinner menu. Shower water pressure not good. Shuttle bus runs every 30 minutes so check timing to make sure you make it to the airport on time. Shuttle bus pick up is separate from other hotels. Pick up at STA office near Starbucks arrival 4 section. Not a criticism but not obvious location.
My room was cleaned at 5pm instead of in the morning
Shuttle service was well organized and worked well Dining here is very expensive and service for dinner was 'if you must I will'
Rooms a little small for the price, compared to other rooms I have used (worldwide). However, easy access to the airport, for me as in transit over the night, brought some value to the price. Also, several of the TV channels were not operative. Too bad for a hotel in thic class.
location was great. staff was very friendly and helpful. They went out of their way to make things most comfortable for my stay.
We was staying in the family room, it coat a lot, but you get comfort. It was two rooms inside one, we have separate toilet and bath. We didn't take breakfast because we didn't have time, but it is really expensive. We use sauna it was nice after long trip.
Walking distance to Schiphol airport For lack of time, I decided to choose a Sheraton. Exceptionally so, because I've had quite bad experiences with that chain. This hotel, however, was OK as far as I can tell.
it is convenient to ariport and train station, nice & clean and staff are friendly & helpful.
how convient it is. the maid service was poor. they did not remove the plates, or tray from room service. They are also too anxious to get in.
Staff is very couretous and efficient. Make you feel very welcome.
easy to access from the airport and center of the city, reasonable room charge. no free space in refrigerator
I loved not having to leave the airport but did feel that the room was overpriced.
room size too long to get to central amsterdam. always shuttle and then train from airport to central. need train near hotel. also shuttle shuts off after 12 so I had to pay cab fare twice. also breakfast is super expensive.
Wonderful airport hotel. Close to airport, with frequent shuttles to and from the airport. Very convenient for the night before we left!
Ease of travelling to airport, friendly staff, Professional staff, clean rooms! Wish the breakfast buffet wasn't so pricey
great value for money
Wonderful facility. Expensive food.
Beds we SO comfortable! Hotel food and drinks were quite expensive.
Clean and spacious Things felt a little cheaply made.
I left my purse in the restaurant during breakfast. My husband ran back to get it 2 hours later, the waiter remembered him and had my purse safe and sound with everything in it. He was very nice!!!
The shuttle service when it was on schedule and could transport everyone desiring a ride to/from hotel to airport terminals and the few staff that were on duty ...usually weekdays Spotty shuttle service on Weekends due to mismanaging the requirement to transport many guests. I waited 90 minutes for the shuttle that transports folks every 30 minutes and after the third missed shuttle because there were more folks than seats, I spent 30$ on a taxi to "shuttle" me a few miles to the airport hotel....all this after calling them and they said they'd provide a ride - never happened so that's how I waited 90 minutes versus half that time before taking a taxi ....seemed understaffed
Close to airport The air conditioning would not turn on unless it was warmer than 18 C outside. This is some weird Dutch cheap money saving tactic that keeps guests warm or outright hot, and at the mercy of what it's doing outside. I paid for the room. Let me control the thermostat.
Nice room for a good price. Free shuttle to Schiphol made it easy to get to the airport. It's location made it a bit of a process to get to downtown Amsterdam, but it wasn't too bad.
Easy access to airport Arrived after a very long travel day. Staff was unfriendly, room was fine but sterile.
Clean Uncomfortable bed and the wifi only had a good signal in the lobby. I had a room on the 3rd floor and could not get any reception in my room which was very frustrating
close ot the airport very basic
beeakfast was excellent. room was spotless. walls are paper thin. rude people woke me knockking on their friends door 3 doors down at 2:30 am. it sounded like they might be knocking on my door. their noise continued for over an hour and destroyed my nights sleep.
Noise from aircraft
Close to airport and free shuttle to airport. Clean room and friendly staff. Not close to walk to anything.
It stayed there just for the night as I had an early flight from the airport the next morning. For that purpose the hotel is fine. The shower was not usable as the pipe was completely broken down so I could not fresh up in the morning. I complained at the reception, but they didn't seem to take me serious at all. This seems to happen more often in this hotel. I'll use another hotel at the airport not next occasions.
Easy check in and easy to use shuttle to and from the airport. Nice lobby and restaurant. Room was nice, standard. Good value, I would stay here again. McDonald's restaurant a block away, but nothing else. Bathroom not 100% clean, but good enough.
the shuttle to the airport was nice My refrigerator in the room did not work and they did not have an ice machine. The airport hotel really wasn't close to the airport. The airport shuttle did not run passed 11:30 pm.
Having an apartment rather than usual room only felt great. Stain on wall. Noise on Friday night - I didn't appreciate the place was quite that central.
the flat had lots of character and was well-equipped and comfortable
Very nice appartments located in downtown Haarlem. Recommended for both business and shopping / sightseeing. Absolutely value for money! Had to relocate to another appartment because of leakage in the appartment downstairs. However, the other appartment was in an area as nice as the previous and much more spacious. WIFI connection is something that needs to be improved; no or very poor coverage.
Daily cleaning service was bad. Only came and changed towels, never cleaned or made beds up.
The rooms was charming with plenty of room for four people. We also had a porch that overlooked the large church. We were surprised on our third night to be waken by one or two little mice. Once the hotel resolves this problem, I would recommend it. This was mentioned in a previous review as well. It is a lovely place!
Location and size of the apartment. It's not a hotel but rather an apartment. Each apartment is separated by a couple of 100 meters. At arrival, we expected to find a hotel with reception and rooms. Instead we entered a breakfast place with all our luggage which acts as a reception/apartment rental. We then had to walk 150 metres one direction for one room and 200m the opposite direction.
Great Room - Perfect Location
The balcony on the apartment looking over Haarlem centre No biscuits with the coffee, but thats just me being incredibly picky!
Two rooms, kichen appliances, fridge, comfortable bed Noise on the street, on the week end. No phone inside. No TV in the bedroom.
Great Room - Perfect Location Nice People!!
Close to Haarlem,parking, big room,perfect shower,even bathrobe and slippers were in the room.Breakfast was made in comfortable time for us-omlette with bacon, was also big choice of other things to eat. Late check out at 1 pm on Sunday!! Would stay there again. Room was just next to washing mashine room, depite I requested quite room. But we were so tired after going out..so sleeping good anyway.
personal touches like dressing gowns and toothpaste and wine food. it was cheap supermarket and frozen. also the lights in the room didi not work and the blinds fell off when we tried to open them. poorly maintained
Overall a fair price-quality ratio. Internet wifi connection available for free. Some noise from the road in front of the hotel. Dim light in the bathroom
A good value and quite comfortable hotel in a pleasant area, with reasonable facilities for the price and with welcoming, friendly staff. Local moped traffic on the cycleway which runs right past the hotel can be intrusive for those in rooms to the front, though anyone used to traffic noise probably would not notice it too much.
I found almost everything about the hotel to be satisfactory: great buffet breakfast; the lady said she would cook whatever we wanted if we wished for an evening meal. One of the sliding doors (windows) in one of the 2 rooms we rented did not lock, and nothing was done about it, which did not help make the guests feel secure. The hotel seemed to be run completely by one person at a time, except at breakfast when there were two! There was very little at breakfast for those with a wheat and dairy intolerance, but plenty for children.
Very comfortable small town hotel. Quite far from AMS airport for a short stay. There was nothing closer on the date I needed a room.
Quiet. Well kept room. Staff were good people. Nothing
room has lots of extra´s, like toothbrush, etc When you are late at breakfast, supplies did run out and there was no re-fill. Bread was old, still in plastic bag from supermarket. They charged 5 euro for the wine that should be included in the promotion price package.
- breakfast buffet was good - The room was not very clean, stains and hair on the bed stuff and it was pretty loud because of the street next by
Good breakfast, nice and helpfull staff! no remote for TV
Used the 24/7 Business Center - easy to use also late in the evening Missed one bus dep. as I did not know that it leaves from the lower level and not from the Reception level - this should be better communicated
-Nice hotel with a clean room, comfortable bed, and well-appointed bathroom. -The breakfast spread(not always included in the price, I understood) was very good. -The shuttle service is convenient (if you can find seat in one TO the hotel, that is; no problems FROM the hotel to airport). This is important because there is nothing, literally nothing, near the hotel and it is about 15 minutes ride to/from the airport. The restaurant was good but has practically no options for a vegetarian meal (surprising since vegetarian choices appear to be becoming quite common at most good Dutch restaurants). The front-desk staff was generally polite and responsive. -They share the shuttle service with another hotel AND a few parking lots. As a result, there is always a large crowd waiting at the airport. The problem was further exacerbated by one of the shuttles being a small van. -The driver of the shuttle (the large one) on the day of my arrival was extremely rude--he shut the door in the face of a young lady who was trying to enquire about when the shuttle was supposed to leave the hotel It didn't and took the Etihad crew to the airport instead). I felt bad enough about it that I went back into the hotel and reported this to the front desk (the Manager was "not available" to speak with me); have no idea what, if any action was taken against the driver. -The next morning, the hot water heater was not working, making it impossible for the guests, many of whom had to catch morning flights, to take showers.
Free Wifi, very friendly and accomodating staff
Cleanliness and comfort It could always be less expensive
Rooms were large and king sized beds were comfortable. I particularly liked the exclusive brand of toiletries provided, especially the body lotion. It was heavenly. The location meant that there was literally nothing nearby. But if you take the bus to the airport, then there were more options.
peaceful and quite..excellent breakfast and shuttle service from airport
The staff are extremely courteous and professional. The free shuttle service to and from the airport is a very useful and efficient service. A very quite and scenic location and Amsterdam Central is relatively a short train ride. A minor criticism is that the TV is not flat screen.
Good service, very nice free breakfast! Very helpful with lost luggage at airport Stay was not long enough!
Breakfast was awesome! Very good food and clean. The room was very spacious and gym was clean.
the breakfast buffet was limited in choice
nice bed, good internet, nice corridor decoration, good fruit and bread option for buffet breakfast television is not LCD monitor, breakfast: no live cooking for omelette