Would you like to save as your currency permanently or for this visit only?
comfortable, clean room internet not good
The kindness and concern of the reception staff. We needed a late check-out due to difficult circumstances and it was given with no problem or extra charge.
The hotel is in a great location and overall a nice hotel - this was our 3rd stay. The room was okay - a little expensive for what we got. Also, on my reservation form it said there was a hair dryer in the room (so I did not bring mine) and there was not. No extra pillows or blankets for the chilly night. It boasted a great balcony w/view and all we saw was construction back there. Could not find a remote control for the television, had to keep getting up to change channel/volume.
The staff were always delightful and couldn't have been more helpful and friendly especially at the front desk. I like a kettle and the ability to make tea in my room but I appreciate. This is not a European custom!
Roomy and relaxed I was unable to get any food whatsoever fate arriving back at 11.15pm one evening. The hotel must be ablt to cater for residents at least up to 12 midnight
Location easy to find, vast parking, vast room, WiFi, good restaurant, bus connection to Haarlem downtown (10 mn). Room a little noisy (corridor), distance hotel entrance to room.
We had a comfort plus room with a breakfast. Room was fab, super comfortable, fresh, clean and the bed was divine. Breakfast was a banquet with a huge choice if foods Inc muffins, many breads, various egg dishes and meats. Yummie
The Location The room had not been cleaned and was very very dusty and the carpets had not been hoovered
comfy bed tea and coffee making facilities in the rooms would be a good idea
The greeting at the front desk -reception was extremely professional and very helpful with local details such as restaurant information in the local area etc.... the room was very sufficient ,clean and provided all needs. We chose breakfast in the room which was just fantastic.
It was a place to sleep... It wasn't clean, the grounds were horrible (weeds, tall grass), it wasn't in a very good area.