Ham Lake Hotels

the staff where very helpfull

A A C unit was in poor cond. the whole motel smelled of smoke even so we had a non smoking rm. the hallways and lobby smelled bad

cable TV; refrigerator; coffee maker

Water backed up in the tub while taking a shower. Water was over my ankles when I was done. That's unacceptable.

Very Nice hotel. Clean!! Nice updated rooms. Staff was very friendly!!!

I lEFT MY RING IN THE ROOM AFTER WE CHECKED OUT AND THEY FOUND IT RIGHT AWAY. I PICKED IT UP LATER THAT EVENING AND THEY ASKED TO SEE AN ID WICH I APPRECIATED.

MY DAUGHTERS BLANKET WAS LEFT IN THE ROOM AS WELL BUT THAT WAS NEVER FOUND. A PRETTY BIG BUMMER WHEN IT COMES TO YOUR CHILDS FAVORITE 'I CANT SLEEP WITHOUT IT' BLANKET.

The nice hot breakfast makes a huge difference! Not having to leave early in the AM to try to find a restaurant was amazing. Allows for a relaxing morning.

Thr staff seem somewhat overwhelmed Friday night. Also the house keepee tried to come clean our room before we even checked out.

The hotel and our room was very nice and everyone was very helpful and pleasant.

The breakfast was so so. We like the Hampton Inns better.

Room service was excellent, comfortable bed, friendly and helpful staff.

Pool was pretty dingy and there is no staff monitoring the pool, so a group of rambunctious kids played with minimal supervision for an extended period of time.

It was thee worst night I have ever had , I've used price line over 10 times and loved it ever time. , screaming kids running down halls, my first room was dirty and had no heat. They put me in another room, it was smokey and kids banging on my door.

I packed my bags and left. didn't stay 2 hours. Very upset.

The hotel staff was friendly and efficient. The service was prompt and effective. The free breakfast and internet were greatly appreciated. The interior of the hotel was well designed and attractive. The room was clean and smelled pleasant.

I had a perfect time, thank you.

The location was convenient and the room was very comfortable and clean

The rooms could have had a better blanket for the beds, they were so very thin and not very warm. Offer a thicker and thinner.

A beautiful, quiet location; good breakfast; helpful staff. The exercise room was being renovated, so guests were offered free passes to an Anytime Fitness (open 24 hours a day) located across the street.

The two queen bed didn't have much floor space left over for moving around, doing a daily stretching routine, etc. The internet connection was also too slow.

Easy to find. Inexpensive price.

Lobby is not really a lobby. Breakfast food was scarce.

it has the sprout channel for the children to watch

the bedspreads need to be replaced. I think there well over 30 years old.

While the views from my room were lovely, the staff consistently made me feel like a welcomed and valued guest.

There is some wear on some of the furnishings, and I'd like proper half-and-half rather than powdered creamer with the coffee service.

The location was very good, i was able to walk to places easily. Rooms were clean and spacious and the staff was polite. Parking was convenient.

The room and location

The front desk clerk. We had to wait for at least 15 minutes for service with no one at the desk at 4:00 on a Saturday afternoon.

I'm a repeat customer. The building is laid out well, clean, convenient and the noise level from the lobby does not filter into the rooms.

I could not get hot water in my shower. I let the water run for up to 10min, and it only got room-temperature warm. Had to get to work so I couldn't alert the desk until it was time for me to leave.

I can find nothing bad or constructive to share, the experience was flawless. Staff was great, room was beautiful-thank you

We checked into the Mariott around 9:30 p.m. on Saturday night. The front desk clerk told us there were no rooms available. They had made arrangements for us at the Cambria Suites approximately 10 minutes away. Needless to say, not happy.

Don't know. Didn't stay at the hotel we paid for.

Location was right off highway going east and west. Easy to get to. Very conveniently close to other restaurants/ shops and outlet mall. Friendly and helpful staff.

Rooms and décor are outdated and in need of upgrading. Beds were not very comfortable. Far from downtown and Mall of America.

My kids loved the free breakfast and pool. The breakfast although nothing fancy had enough choices, including a couple hot items, to feed two picky kids and fill us all up.

There was only a shower that didn't have the greatest water pressure so getting clean took longer than normal. Also parking was a little cramped and exterior of hotel wasn't that well maintained (still felt very safe though).

Excellent hotel, location, size of room and amenities for price paid.

Even though the on site restaurant is quite good there are not many restaurants in the general area unless you have a car.

My friend recommend me this hotel and it was my first time of stay. This Hotel is clean, peace full for lovely family or freands.

I only concern about staff in restaurant being very seriousness and sensitive.

I loved the Illy espresso maker, it was awesome. very beautiful hotel with access to downtown Minneapolis.

Room decor was exceptional with the wood floors & the in room expresso maker was an extra special treat!!!

A bike in the lobby you can borrow

Everything. Amazing staff. Fabulous and luxurious room. Can't wait to visit again