Ham Lake Hotels

the staff where very helpfull

A A C unit was in poor cond. the whole motel smelled of smoke even so we had a non smoking rm. the hallways and lobby smelled bad

cable TV; refrigerator; coffee maker

Water backed up in the tub while taking a shower. Water was over my ankles when I was done. That's unacceptable.

The front desk staff made us feel welcomed and took good care of us during our stay! Faheem Amini and his staff are exceptional! The breakfast was good and a great way to start our days.

The only 'complaint' would be the smell of cigarette smoke from smoking rooms in some parts of the hotel. Not used to that anymore. And the elliptical machine didn't work very well. But otherwise it was a good place to stay.

Staff was very helpful.left very early in the morning and the night man insisted that we wait until he could brew us a pot of coffee. Location for us was great. Room was very neat and clean. Bathroom was big enough.

The nice hot breakfast makes a huge difference! Not having to leave early in the AM to try to find a restaurant was amazing. Allows for a relaxing morning.

Thr staff seem somewhat overwhelmed Friday night. Also the house keepee tried to come clean our room before we even checked out.

The hotel and our room was very nice and everyone was very helpful and pleasant.

The breakfast was so so. We like the Hampton Inns better.

It was thee worst night I have ever had , I've used price line over 10 times and loved it ever time. , screaming kids running down halls, my first room was dirty and had no heat. They put me in another room, it was smokey and kids banging on my door.

I packed my bags and left. didn't stay 2 hours. Very upset.

The staff was great!

Some of the other guests were pretty loud, but it was new years eve.

Easy to find. Inexpensive price.

Lobby is not really a lobby. Breakfast food was scarce.

it has the sprout channel for the children to watch

the bedspreads need to be replaced. I think there well over 30 years old.

The room and location

The front desk clerk. We had to wait for at least 15 minutes for service with no one at the desk at 4:00 on a Saturday afternoon.

I'm a repeat customer. The building is laid out well, clean, convenient and the noise level from the lobby does not filter into the rooms.

I could not get hot water in my shower. I let the water run for up to 10min, and it only got room-temperature warm. Had to get to work so I couldn't alert the desk until it was time for me to leave.

Good clean hotel in a downtown location. Staff friendly and helpful.

Parking ramp had a 6'9' clearance driving a pickup felt like top was going to scrape.

We were downtown for an event at the Target Center and it was within walking distance from the hotel!The gal that checked us in was so accommodating and kind!

Not really.

Loved the spacious rooms, loby, breakfast and fitness room

It was hot in the fitness center (76) and in our room (74). I adjusted the thermostadt and it didnt help. This was a huge issue and once solved will make this place much better. Also, went for an appetizer and beer and didnt get waited on. So we left!

The hotel was beatiful - updated and clean. Very nice bar area, pool and whirlpool. The rooms are extremely spacious and modern (two rooms, two TVs - no arguing!) Most impressed with a nice hotel like this offering free breakfast - and a bountiful one!

The ONLY thing I didn't care for was the room was too hot. We could not regulate the heat. However, I did make reference to this when we checked out and the hotel clerk was apologetic and reassured me they were aware of situation and would fix asap.

location

Yes, they insisted that i have a credit card for additional charges or damage. I do not carry a credit card. I use a credit/debit card, but he insisted on a credit card. It was late at night and i did not feel like arguing. we ended up using my wife's

Biscuits with sausage and gravy!

No shampoo or conditioner in bathroom

We checked into the Mariott around 9:30 p.m. on Saturday night. The front desk clerk told us there were no rooms available. They had made arrangements for us at the Cambria Suites approximately 10 minutes away. Needless to say, not happy.

Don't know. Didn't stay at the hotel we paid for.

The room was amazing! it was more like a suite than a normal room.

Internet was $10 a day which I assumed it would be free( my fault for not reading the details) Breakfast was expensive

the look

the service

The hotel was really nice, and definitely felt very classy. I got one of the penthouse rooms and it felt like a nice hotel room should.

The walls do seem to be a little thin as we heard the couple next door get into a huge argument one night and we actually had to call room service to address the issue. You can hear doors closing in the hall too.

The staff was very pleasant

One of the rooms I booked, which was non smoking, smelled like someone had just smoked a pack of cigarettes! Being a non smoker the smell really annoyed me. I felt like I reeked of cigarettes the whole time.

Cleanliness

I was expecting other amenities that were not there

location was very good.

we had food in the bar restaurant and it wasn't good. Parking was a huge issue, no room to leave car outside hotel to be valet parked.

The atmosphere and the location.

The pillows were a bit soft. Pretty picky on my part.