Extended Stay America - Minneapolis - Brooklyn Center

Price

The refrigerator was locked. The carpets was wet from previous customer pouring drinks.

Really nothing I will like my money back please

Everything about

The price ....but like the husband and said you pay for what you get. I just thought a hotel would have standards. I do and I wasn't expecting too much but cleanliness shouldn't have been an option of what I was looking for in a hotel room.

The room looked like the only thing that was cleaned when the past guest left was the trash liners. The room needed a good deep cleaning. The side of the fridge, range hood, walls, sheets & windows were all dirty. The room had a heavy grease smell that we took along home with us. A rag was hanging from the plumbing under the bathroom sink and who knows how long that has been there. The lamps were bent and it looked like there was no effort put forth to try and make them look semi presentable. Take just a little pride in your establishment and vacuum the hallways; the attention to minor details was very underwhelming. Last but not least the entryway/front desk area had a strong odor of weed everytime we would enter or exit.

Staff was friendly.

Room wasn't up to standard.