Pros (+) Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.
Cons (-) Food and beverage were very good but pricy however, typical of a 5 star hotel.
5 stars
Hotel Atlantic Hamburg, Autograph Collection
Photos of Hotel Atlantic Hamburg, Autograph Collection
Overview
The Hotel Atlantic, one of the best hotels in Hamburg, opened in 1909 as a grand hotel for luxury cruise passengers. This iconic building, located on the shores of Lake Alster, features 221 rooms, including 32 suites, with timeless elegance and abundant luxury. As a premier luxury hotel in Hamburg, it offers two restaurants with casual and gourmet dining options, showcasing regional and international flavors. The famous Atlantic Bar serves creative cocktails and elegant Afternoon Tea. Our splendid function rooms and graceful salons provide versatile settings for events with up to 1,200 guests. Among the highlights of this hotel in Hamburg city center is a private cinema. Please note that our spa has been temporarily closed since September 2024. For your fitness, however, we have set up an exclusive small fitness suite in room 128. Only limited parking spaces will be available at the hotel. We apologise for any inconvenience and look forward to unveiling the new area in due course.
Latest deals for Hotel Atlantic Hamburg, Autograph Collection
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Atlantic Hamburg, Autograph Collection
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
General
- Quiet street view
- Family rooms
- Slippers
- Inner courtyard view
- Interconnected room(s) available
- Lake view
- Telephone
- Carpeted
- City view
- Storage available
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- EV charging station
- Parking
- Airport shuttle (surcharge)
- Valet parking
Pool and spa
- Spa
- Sauna
- Pool
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Bicycle rental
- Cycling
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Socket near the bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness center
Reviews of Hotel Atlantic Hamburg, Autograph Collection
9.2
Wonderful
3484 verified ratings
Wonderful
2150
Very good
516
Good
376
Okay
171
Fair
154
Mediocre
60
Poor
57
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly and attentive service, and overall cleanliness. However, some reviews pointed out issues with billing, staff professionalism, and noise levels during events. The hotel has potential but needs improvements in certain areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers an amazing breakfast with high-quality standards, as mentioned in several guest reviews. You can expect a superb breakfast experience during your stay.
Are there any concerns about the hotel's dining options?
Some guests mentioned concerns about the dinner service, such as long serving times and issues with a specific dinner event. However, the overall dining experience, especially breakfast, was highly praised by many guests.
How are the hotel's staff and customer service?
The hotel's staff is described as super professional, helpful, and customer-focused in numerous reviews. Guests also appreciated the friendly and kind service provided by the staff.
What are the notable features of the hotel's location?
The hotel's location is highlighted as beautiful, central, and convenient, with stunning views of the lake and walking distance to the city center. Additionally, the hotel is described as a wonderful choice for a memorable experience in Hamburg.
Is there any feedback about the hotel's amenities and facilities?
The hotel's amenities, including the swimming pool, sauna, and spacious rooms, were highly praised by guests. However, some guests mentioned concerns about specific amenities, such as the lack of laundry facilities and issues with the WiFi service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Lake View
Guests highly recommend booking a room with a view of the lake for a truly amazing experience.
Consider Room Noise
Some guests reported unbearable building noise, so it may be advisable to inquire about the noise levels when booking a room.
Check Wi-Fi Speed
Several guests mentioned slow Wi-Fi speeds, so it's recommended to check the Wi-Fi quality if you require a reliable connection.
Be Mindful of Elevator Issues
Some guests experienced elevator issues, so it's advisable to inquire about the status of the elevators during your stay.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Hamburger Kunsthalle and Speicherstadt.
Consider Parking Options
The hotel does not have its own parking, and guests have mentioned challenges with parking, so it's advisable to explore parking options in advance.
Enjoy the Breakfast
Many guests praised the amazing breakfast, so be sure to indulge in this offering during your stay.
Take Advantage of the Spa and Wellness Center
Guests appreciated the spa and wellness facilities, making it a worthwhile experience during your stay.
Consider Late Check-Out
If you have a late flight, consider inquiring about the possibility of a late check-out to make the most of your stay.
Be Prepared for High-End Dining
While the hotel offers outstanding dining, some guests mentioned issues with specific dining experiences, so it's advisable to inquire about the dining options available during your stay.
Location
An Der Alster 72-79, 20099 Hamburg, Hamburg
What's nearby
- Hamburg Central Bus Station0.4 mi
- Staatsoper Hamburg0.6 mi
- Hamburger Rathaus0.7 mi
- Hamburg City Centre0.9 mi
- Nikolaikirche0.9 mi
- Speicherstadt0.9 mi
- Hammerbrook1 mi
- Universität Hamburg1.1 mi
- Museum für Hamburgische Geschichte1.4 mi
- Elbphilharmonie1.4 mi
- Landungsbrücken1.7 mi
- Port of Hamburg1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Atlantic Hamburg, Autograph Collection
Low season | August |
|---|---|
High season | January |
Average price (weeknight) | $284 |
Average price (weekend night) | $325 |
When to book a room at Hotel Atlantic Hamburg, Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Atlantic Hamburg, Autograph Collection
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Hamburg |
Distance to airport | 5.1 mi |
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