Cons (-) The mattress was stiff , I mean it was a spring mattress and they kind of were uncomfortable. The staff was quite friendly
2 stars
Hotel Kieler Hof
Photos of Hotel Kieler Hof
Overview
Hotel with a 24-hour front desk, near Miniatur Wunderland Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, tour/ticket assistance, ATM/banking services, and multilingual staff are onsite. Bathrooms are shared. Hotel-Pension Kieler Hof offers 24 accommodations. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
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Amenities at Hotel Kieler Hof
- Restaurant
- Room service
- Free Wi-Fi
- Flat-screen TV
- Cable or satellite TV
- Internet
- Parking
- Laundry service
- Laundry facilities
- Express check-out
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
Services and conveniences
- ATM on-site
- Wake-up service
- Express check-out
- Room service
- 24hr front desk
- Key access
Bathroom
- Shared bathroom
- Shared toilet
- Shower
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Dining
- Restaurant
- Refrigerator
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Accessibility and suitability
- No smoking
Reviews of Hotel Kieler Hof
6.1
Okay
1295 verified ratings
Wonderful
186
Very good
195
Good
330
Okay
161
Fair
185
Mediocre
82
Poor
156
Summary of reviews
Guests say
Guests generally appreciated the hotel's location, noting its proximity to the main train station and local amenities. However, many complaints arose regarding cleanliness standards and noise levels, which affected the comfort of their stay. The service received positive remarks, with staff being described as friendly and helpful. Several reviews mentioned uncomfortable bed situations and shared bathrooms as significant drawbacks.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.1 out of 10
41 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is a great choice for a short stay, especially if you're passing through Hamburg Hauptbahnhof. The location is convenient and the hotel offers good value for the price.
How is the cleanliness of the hotel?
The hotel is equipped with the basics and is generally clean enough. The shared toilet was mostly clean, and the staff ensured daily housekeeping and disinfection of high-touch surfaces.
What can I expect from the hotel's customer service?
The staff is friendly, helpful, and multilingual. They are accommodating and provide good recommendations for visiting the city. However, some guests mentioned noise from the street and a lack of friendliness from the staff.
Is the hotel's food quality satisfactory?
The breakfast is generally good, and the hotel offers room service. However, some guests found the breakfast to be basic and overpriced for what it was.
How are the beds at the hotel?
The beds are surprisingly comfy, and the hotel provides clean, warm, and comfortable rooms. However, some guests found the beds to be very soft and uncomfortable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended opting for a room with a balcony facing the fountain for spectacular views.
Be Aware of Shared Facilities
Several guests mentioned shared bathrooms and toilets, so it's important to consider this aspect when booking.
Check Noise Levels
Some guests noted fair noise isolation and constant street noise, so light sleepers may want to prepare accordingly.
Be Mindful of Surroundings
The hotel's location near the main train station was praised for convenience, but some guests mentioned the area being noisy and crowded.
Note Limited Amenities
Guests highlighted the absence of an elevator and limited toilets on each floor, which may be important for those with mobility concerns or a preference for private facilities.
Plan for Warm Weather
Some guests mentioned that the rooms could get warm, so it's advisable to prepare for higher temperatures, especially during the summer months.
Consider Internet Speed
Several guests found the internet to be slow, which may be a consideration for those needing reliable connectivity for work or leisure.
Check for Room Hygiene
Some guests mentioned issues with cleanliness, such as blocked and dirty showers, so it's advisable to check room conditions upon arrival.
Be Prepared for Stairs
The hotel has stairs from the street level entrance to the reception, so guests with heavy luggage may want to consider this when planning their stay.
Note the Basic but Clean Facilities
Some guests appreciated the hotel's cleanliness, basic amenities, and good value for the price, making it suitable for a short stay.
Location
Bremer Reihe 15, 20099 Hamburg, Hamburg
What's nearby
- Museum für Kunst und Gewerbe Hamburg305 yd
- Hamburger Kunsthalle0.3 mi
- Hamburger Rathaus0.8 mi
- Speicherstadt0.8 mi
- Internationales Maritimes Museum Hamburg0.8 mi
- Miniatur Wunderland1.1 mi
- Museum für Völkerkunde Hamburg1.3 mi
- Hauptkirche Sankt Michaelis1.3 mi
- Elbphilharmonie1.4 mi
- Alsterpark1.4 mi
- Planten un Blomen1.5 mi
- Museum für Hamburgische Geschichte1.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Kieler Hof
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $41 |
Average price (weekend night) | $109 |
When to book a room at Hotel Kieler Hof
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Kieler Hof
FAQs when booking at Hotel Kieler Hof
Nearby hotels and places to stay
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Value for money | 6.9 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Hamburg |
Distance to airport | 5.4 mi |