The location of the hotel, the bar and lounge area as well as broscheks restaurant and the quality of the food served.
The front desk is very close to the front entrance and on an entrance during a cold winters afternoon - it was quite chilly standing around even for a few minutes - surely this could be improved.
Perfect location for shopping and business in Hamburg. The rooms are good and so are the breakfast facilities.
Old fashion with respect to TV and Internet facilities. acces to music, and Internet are too high charged.
The location. The one desk short time free Internet at the reception. The heating inside the hotel.
very friendly, professional and helpful staff. clean bathroom. king size bed to leave absolutely no wishes open! :)
The location is excelent, in the city centrum.
When arriving, (Friday, the 15th of October, 2010, pm.) the front desk staff was rather unfriendly and raw, with comments regarding the parking psibilities, and price level.
Position in city
Very good location,wide and comfortablle room.
Shower was flowing weakly.
The location next to the center of the town.The service was very good.The price was very reasonable for a 4 stars hotel.
Good location for shopping.. valet parking is available and we don't have to worry about parking.
Good central location right in the middle of one of the city's most important business and shopping area. Very good american breakfast.
We requested a room to be non-smoking, hotel didn't seem to try to fulfill this wish, although it seemed hotel was not fully booked. Also there was no bidet, which was supposed to be there according to description at booking.com. Only 1 bathrobe and 1 set of sleepers in a double-room. Bath curtain not water-proof, very hard not to wet the floor while taking shower.