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Very friendly staff, neatness and proximity to city, wireless internet availability Breakfast may be enlarged a little bit with more choices
staff, design, quietness internet service
The staff at the reception were very friendly and helpful. It is one of the rare hotels where you can nowadays access freely the Internet in your room so that was greatly appreciated. The breakfast was very good with a nice choice of homemade jams and a white chocolate paste to spead on your toasts. I also liked the fact that the towels in the bathroom were colour coordinated and not just white as in every other hotels I have ever been to. The shower was not very wide, which can sometimes be a problem.
Clean and quiet. Curtains "too flimsy", Let in too much light. The area around the hotel was "run down", but Hotel in easy reach of public transport, and/or main roads.
The staff was very friendly and the breakfast was excellent. The room was very spacious and the location was perfect. Although I have been upgraded to a superior bigger room, but this room had no black out, the curtains were very light, so I had to get up by sun rise daily. Also there was no lock for the door inside the room, the hotel is very secure, but this lock adds to your security feeling inside a foreign room. Last, there was no safe deposit box in the room nor at the reception.
friendly, value for price, cleanliness, breakfast was excellent, the furniture of the room is not my peice of cake, but that is not really important
Lovely, clean and had a great feel. Not your typical hotel being inside an old converted chocolate factory! Great restaurant next door. Perfect for the Messe which is 30min direct from the close by tram. No complaints at all after staying for 7 nights.
The free facility of Internet usage, yery friendly staff, fresh fruits during the day, modern furnishing, very good breakfast buffet. Most of the hotels are overheated in Winter.The bedrooms should be cooler (15-18 degree only) it would as well safe heating costs.No tea/coffee facility in room.
some classical feeling, A computer stays in the lobby is quite convenient for internet.
Internet did not work in 1st room I stayed in (was moved the next day)
Location excellent, the hotel is clean and the room quiet, kindly treatment The room smellt of cigarettes
Good value, friendly staff.
smell of cigarette smoke in the room, bedside lamp is needed
Nothing Rude reception staff, poor breakfast, bathroom outside the room, no hangers in the cupboard, only cold water on the sink.
Nothing. The services that the hotel offered on the on-line description were not present: wifi not available.
The staff were very helpful. Although they had no tourist map to hand out, the clerk explained how to get to the tram and which number to go on. Their English was, of course, also very good. Well, the hotel is close to a busy road, so the mornings aren't very quiet.
The people there really very good there is No small bar, soap & shampo
.Room was clean and functional and overall good value for the money I payed Looked a bit shabby from the outside and no private parking.
Frankly speaking, things were not as promised while booking the hotellike wi-fi was not there, room service was not there etc. Internet facility should be provided. Too much expensive compare to the facilities rendered.
Nothing. Absolutely nothing Room was small....too dim lights...no wifi....bathroom was tight...they dont change towels....horrible layour of the room...and the list is quite long enough....rooms not worthier than 20 Euro.....