AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's customer service?
The staff are very nice and welcoming. My family love the stay and the breakfast every day. I share my joyful experience with the staff manager, Ms. Sandy. She promises me to upgrade my stays if there are available rooms next time. Thank you so much.
How is the quality of the beds at the hotel?
The bed was very comfy and the staff helpful. The location was ideal as it was not noisy but close enough to the old quarter to walk everywhere.
What are the dining options like at the hotel?
Breakfast was very good, and the hotel is located near the lake. The staff is friendly and helpful. The bed is comfortable, and free bottles of water are provided every day.
Is parking available at the hotel?
The hotel offers parking and is located near the Hoan Kiem lake in a quiet district. The staff are helpful and considerate, especially Miss Sandy, who always offers a cheerful smile upon arrival.
What is the best time to visit the hotel?
The hotel is located in the center of Hanoi, and the staff is very friendly and helpful. Special thanks to Sandy and Andy for their continuous availability and support.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Room with a Window
Some guests were disappointed with rooms that had no windows, so it's advisable to request a room with a view to avoid this issue.
Consider Upgrading to Executive Suites
A guest recommended staying in the hotel's executive suites on higher floors for a more spacious and clean experience, especially if the standard rooms seem old and dated.
Check Room Amenities
Some guests experienced issues with room amenities such as non-functional outlets and limited hot water, so it's advisable to check these upon arrival and report any issues promptly.
Enjoy the Location
The hotel's location near the Old Quarter and Hoan Kiem Lake was praised by many guests, making it an ideal base for exploring the area.
Take Advantage of the Breakfast
Guests appreciated the breakfast offerings, including beef or chicken noodle options and fresh fruits, providing a good start to the day.
Engage with Friendly Staff
Many guests highlighted the friendly and helpful nature of the staff, particularly mentioning individuals like Sandy, who received positive feedback for their assistance and cheerful demeanor.
Be Mindful of Noise
While the hotel is situated in a quiet district, some guests noted that street noise could still be a concern, so it's advisable to consider this when choosing a room.
Consider the Gym Availability
Some guests were disappointed by the closure of the gym during their stay, so if this amenity is important, it's recommended to check its availability in advance.
Be Aware of Potential Cleanliness Issues
A few guests mentioned encountering cleanliness issues in common areas, so it's advisable to be mindful of this aspect during the stay.
Check for Special Events
If visiting during special events like fireworks, it's recommended to inquire about room views to potentially enjoy such spectacles from the hotel.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | January | $78 | $62 |
Cheapest month to stay with an average 1% drop in price. | Most expensive month to stay with an average 1% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest day to book Authentic Hanoi Boutique Hotel is Saturday, with an average nightly rate of $61. The most expensive day is Sunday at $78 per night.
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.6 mi | Hanoi Noibai | 13.5 mi |
