Grand Cititel Hanoi Hotel & Spa
Photos of Grand Cititel Hanoi Hotel & Spa
Overview
Latest deals for Grand Cititel Hanoi Hotel & Spa
Amenities at Grand Cititel Hanoi Hotel & Spa
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Storage available
- Quiet street view
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Kettle
- Refrigerator
- Dining table
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Things to do
- Cycling
- Cooking classes
- Hiking
Family friendly
- Kids meals
- Kid-friendly buffet
- Children's high chair
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness center
- Massage
Fitness
- Fitness center
Reviews of Grand Cititel Hanoi Hotel & Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff and customer service?
The staff at the hotel are welcoming and prompt in addressing any requests. They are knowledgeable about the local area and are eager to assist guests. Additionally, the hotel has multilingual staff to cater to international visitors.
How is the cleanliness and maintenance of the hotel?
The hotel is clean and tidy, with modern facilities. However, some guests have mentioned issues with towels having a bad smell and stains, as well as maintenance concerns with the shower. The hotel is attentive to service recovery when such issues are reported.
What are the dining options like at the hotel?
The hotel offers an excellent breakfast, and there are also nice restaurants nearby. However, some guests have found the breakfast buffet to be average, and there have been comments about the bar not being open. It's recommended to explore the local dining options for a diverse culinary experience.
Is the hotel suitable for business travelers?
The hotel is not recommended for business trips due to issues with invoicing and amenities still being under construction. However, the hotel does offer a business center and other services that may be useful for business travelers once these issues are addressed.
What is the best time to visit the hotel?
The hotel is a great place to stay, especially during the low season in September and the high season in October. During these times, guests can enjoy the excellent location, modern facilities, and friendly staff, making for a pleasant and convenient stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a High Floor
Due to traffic noise, choosing a room on a higher floor is recommended for a quieter stay.
Explore Nearby Attractions
The hotel's strategic location makes it easy to visit the Old Quarter, French Quarter, and Hoan Kiem Lake, all within walking distance.
Consider Room with City View
Rooms with city views offer a chance to observe Hanoi's bustling life from the comfort of your accommodation.
Take Advantage of Concierge Services
The concierge, particularly Miss Nhi, is highly praised for arranging excellent day trips and providing helpful recommendations.
Enjoy Customizable Breakfast
Guests appreciate the breakfast cooked to order, offering a variety of choices to cater to different dietary needs.
Seek Assistance from Friendly Staff
The staff, especially Mr. Duoc and Hoai, are commended for their helpfulness and willingness to go the extra mile to ensure a comfortable stay.
Embrace the Hotel's Accessibility
The hotel's central location allows for easy exploration of the city's attractions, with many restaurants and shops in close proximity.
Experience Comfortable Beds
Guests consistently highlight the hotel's comfortable and spacious beds, ensuring a good night's sleep.
Take Advantage of Nearby Night Market
The hotel's proximity to the night market in the Old Quarter provides a convenient opportunity for shopping and exploring local culture.
Utilize the Hotel's Knowledgeable Staff
The staff are knowledgeable about the area and can assist in planning excursions and providing useful information for a memorable stay.
Location
What's nearby
- National Museum of Vietnamese History420 yd
- Hanoi Opera House430 yd
- Hanoi City Centre0.3 mi
- Hoan Kiem Lake0.3 mi
- National Library of Vietnam0.5 mi
- St. Joseph Cathedral0.6 mi
- Hoa Lo Prison Museum0.7 mi
- Dong Xuan Market0.9 mi
- Vietnam Military History Museum1.2 mi
- Hanoi Citadel1.3 mi
- Temple of Literature1.4 mi
- National Museum of Fine Arts1.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Cititel Hanoi Hotel & Spa
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $60 |
Average price (weekend night) | $48 |
When to book a room at Grand Cititel Hanoi Hotel & Spa
KAYAK's top tips for your stay at Grand Cititel Hanoi Hotel & Spa
FAQs when booking at Grand Cititel Hanoi Hotel & Spa
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HanoiMost recommended
See most recommended stays in HanoiGood to know
Value for money | 9.1 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.8 mi |