Overview

Hoan Kiem Lake Hotel

29 Hang Trong, Hoan Kiem, Hanoi, Vietnam
+84 439 381 002

$14+

Overall guest ratings

7.7/10 Good
Based on 418 reviews

Review highlights

  • 9.7
  • 9.3
  • 8.5
  • 3.8

Good to know

  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hoan Kiem Lake Hotel offers an airport shuttle (available on request) for USD 17 per vehicle one way. Free perks include breakfast and WiFi. LCD TVs, minibars, and slippers are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Bicycle rental
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Coffee shop
    • Safe
    • Airport shuttle
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Business center
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 418 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.1 "Internet is average."
    • 5.6 "Food is average."
    • 3.8 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.1 "69% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      2.2 "78% said rooms were small."
      2.7 "73% said the bathroom was dirty."
      2.5 "Air conditioning was criticized by 75%."
    • 3.2 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
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    Overall Rating

    7.2 Good
    Based on 367 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.6 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.0 "Internet is average."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.6 "74% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      3.1 "69% said the bathroom was dirty."
      2.8 "72% said rooms were small."
    • 3.4 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
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    Overall Rating

    7.3 Good
    Based on 8 reviews
    • 4.0 "Rooms are not good."

    Overall Rating

    7.7 Good
    Based on 41 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 5.0 "Average cleanliness."
    • 4.3 "Rooms are not good."
    • 3.5 "Not very comfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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