Splendid Premium Hotel

The breakfast offers a good spread and delicious options, with a variety of choices to suit different preferences.

The hotel's location is very central, making it easy to access local restaurants, shops, and tourist areas, including a short walk to Hoan Kiem Lake and the night market.

The staff are described as very friendly, helpful, and professional, providing efficient check-in and check-out experiences, as well as offering great assistance at the tourist desk.

The rooms are clean and comfortable, with spacious layouts, big beds, and professional staff ensuring a pleasant stay.

Some guests have mentioned concerns about the hotel needing a facelift, with issues related to outdated furniture, bathroom faucets, and towels, as well as the need for improvements in the gym facilities and breakfast options.

Several guests recommended booking a larger room for more space, especially if staying with another person.

Some guests mentioned that the sound insulation in the rooms was not great, so light sleepers may want to take this into account when choosing a room.

A few guests noted that the rooftop bar was not always manned, so it may be worth checking its availability before planning an evening there.

While some rooms offer great views, others may have an inner courtyard view, so it's advisable to inquire about the room view when booking.

A few guests mentioned that some amenities, such as the gym equipment and bathroom facilities, were not in the best condition, so it may be helpful to check the status of these facilities upon arrival.

Several guests experienced issues with hot water in the showers, so it's advisable to confirm the hot water availability with the hotel, especially during colder months.

The hotel's central location makes it easy to access nearby attractions such as the Thang Long Water Puppet Theatre and Hoan Kiem Lake, which are within walking distance.

While the hotel offers dining facilities, guests also recommended exploring nearby Vietnamese restaurants for a diverse culinary experience.

Guests appreciated the efficient airport pick-up service, so it may be beneficial to inquire about the availability of the airport shuttle when making travel arrangements.

The hotel's tour desk was praised for its helpfulness, making it a good resource for planning and organizing excursions.