Pros (+) Terrible service, terrible understanding of customer emergency and terrible communication
Cons (-) Could of been more understanding of my situation instead of just shutting the door and taking my money
2 stars
Springhill Suites By Marriott Arundel Mills Bwi Airport
Photos of Springhill Suites By Marriott Arundel Mills Bwi Airport
Overview
Unlock the best of modern travel at SpringHill Suites Arundel Mills BWI Airport. Recharge in our updated, spacious suites with free Wi-Fi, plush Marriott bedding, and large workspaces. Start your day with energizing selections from our free breakfast buffet featuring hot coffee and assorted pastries, then enjoy lunch and dinner at local dining restaurants and shopping near our hotel like Lobby Bar at David's and Medieval Times Dinner. Conveniently located minutes from Baltimore/Washington Int'l Airport and steps away from Arundel Mills Mall, our Hanover Hotel has everything you need to feel at home. Be your best self during travel with our fitness center and refreshing indoor pool, and experience top Hanover attractions like Maryland Live! Casino and Bass Pro Shops. Our central location also makes our versatile event venue an ideal spot for your upcoming event or group stay. No matter how long you're in town, enjoy it at SpringHill Suites Arundel Mills BWI Airport.
Latest deals for Springhill Suites By Marriott Arundel Mills Bwi Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Springhill Suites By Marriott Arundel Mills Bwi Airport
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
- Trash cans
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchen
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Pets not allowed
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Seating area
- Telephone
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Parking
- Airport shuttle
Bedroom
- Alarm clock
- Sofa bed
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Springhill Suites By Marriott Arundel Mills Bwi Airport
8.1
Very good
691 verified ratings
Wonderful
362
Very good
92
Good
73
Okay
39
Fair
43
Mediocre
20
Poor
62
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many reported issues with cleanliness and service, including dirty bathrooms, slow check-in, and unsupervised children causing disturbances. Some guests also mentioned problems with amenities like the gym and shuttle service.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
2 reviews
8 out of 10
2 reviews
All reviews
Pros (+) Everything was awesome. Will be booking again soon.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms at Springhill Suites By Marriott Arundel Mills Bwi Airport?
Guests have consistently praised the spacious and very clean rooms at the hotel.
What are the common concerns about the rooms at Springhill Suites By Marriott Arundel Mills Bwi Airport?
Some guests have mentioned concerns about the hot water in the bathroom sink and the cleanliness of their rooms.
What are the best features of the hotel's amenities?
Guests have highlighted the complimentary breakfast, indoor pool, and the modern LG TV sets with access to NetFlix, YouTube, and free Showtime as standout features.
How is the staff service at Springhill Suites By Marriott Arundel Mills Bwi Airport?
Guests have consistently praised the staff for being excellent, very nice, and helpful.
When is the best time to visit Springhill Suites By Marriott Arundel Mills Bwi Airport?
The high season is in May, and the low season is in December.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Some guests reported that the water took a long time to get hot on higher floors, so consider requesting a room on a lower floor to avoid this issue.
Consider Bringing Your Own Toiletries
A few guests mentioned that the hotel's toiletries were not up to standard, so if you have specific preferences, it might be a good idea to bring your own.
Check Room Amenities Beforehand
Some guests were disappointed to find that the room they booked did not have the expected kitchenette, so it's advisable to double-check the room amenities with the hotel before booking if this is important to you.
Be Mindful of Noise Levels
A couple of guests noted that the walls were thin and noise from neighboring rooms could be heard, so light sleepers may want to pack earplugs as a precaution.
Request a Room Away from the Elevator
A few guests mentioned that rooms near the elevator could be noisy, so if you're sensitive to noise, consider requesting a room away from the elevator.
Double-Check Reservation Details
Some guests experienced issues with their reservations not being found upon arrival, so it's recommended to double-check your reservation with the hotel before your stay.
Plan for Crowded Pool Areas
Some guests found the indoor pool to be crowded, so if you prefer a more serene pool experience, consider visiting during off-peak hours.
Bring Your Own Entertainment
A few guests mentioned limitations with the TV's app accessibility, so if you enjoy in-room entertainment, consider bringing your own streaming device or DVDs.
Be Prepared for Limited TV Channels
Some guests noted a lack of TV channel variety, so if TV entertainment is important to you, consider bringing other forms of entertainment.
Check for Room Turnover Services
A couple of guests mentioned not receiving room turnover/cleaning services, so it's advisable to confirm this with the hotel if it's an essential aspect of your stay.
Location
7544 Teague Road, Hanover, MD 21076
What's nearby
- Arundel Mills Mall406 yd
- Maryland Live Casino0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Springhill Suites By Marriott Arundel Mills Bwi Airport
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $123 |
Average price (weekend night) | $134 |
When to book a room at Springhill Suites By Marriott Arundel Mills Bwi Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Springhill Suites By Marriott Arundel Mills Bwi Airport
FAQs when booking at Springhill Suites By Marriott Arundel Mills Bwi Airport
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HanoverMost recommended
See most recommended stays in HanoverGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Baltimore/Washington |
Distance to airport | 3.0 mi |