Pros: The service was good, the manager is great.
Cons: The car key was loose at the base when I picked up the car and I was not alerted that that could be a problem, Well, on my way back, as I fit in the key to the ignition, the base that was loose from the beginning broke off. When I returned the car, the attendant told me that I should call the manager the next day and that I will probably be charged $200.00 for the key. I told him that that will be very unfair because I did not do any damage to the key, it broke off on ignition. When I called the manager the second day to complain about it, he said that they have another key and that I should not worry. That was a very accurate judgement. It is a great thing for companies to have managers that make great judgements.
This was the first time renting car from them and I will do it again. Thank you Manager.