Clean, great location and the employees were all so nice. Will definitely stay here again.
3 stars
TownePlace Suites by Marriott New Orleans Harvey/West Bank
Photos of TownePlace Suites by Marriott New Orleans Harvey/West Bank
Overview
TownePlace Suites New Orleans Harvey Westbank is located midway between the world famous French Quarter and Naval Air Station New Orleans allowing easy commutes to the Quarter, Caesars Super Dome and Naval Air Station New Orleans. Relax and unwind in our spacious suites with all the comforts of home including a fully equipped kitchen and separate living spaces. Our great location will reduce your travel time leaving more time to explore and enjoy one of Americas most beautiful cities. Visit nearby attractions such as The Vieux Carre French Quarter, Tulane University and The National WW II Museum. TownePlace Suites New Orleans Harvey aims to be a place where you feel as comfortable as you do in your own home.
Latest deals for TownePlace Suites by Marriott New Orleans Harvey/West Bank
Amenities at TownePlace Suites by Marriott New Orleans Harvey/West Bank
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
General
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Continental breakfast
- Vending machine (drinks)
- Vending machine (snacks)
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Things to do
- Board games/puzzles
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of TownePlace Suites by Marriott New Orleans Harvey/West Bank
6.8
Okay
194 verified ratings
Wonderful
108
Very good
22
Good
7
Okay
13
Fair
6
Mediocre
6
Poor
32
Summary of reviews
Guests say
Guests appreciated the good location and breakfast options, but many expressed dissatisfaction with the service quality, cleanliness issues, and maintenance problems. The presence of pests and broken amenities were common complaints, leading to an overall negative experience for some.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
1 review
All reviews
Pros (+) Staff was very good. Grounds were nice and location seemed safe.
Cons (-) Door to back exit stuck and was difficult to open, giant red stain on floor in front of bed, sink was leaking profusely when we got there, picture on wall was broken, door to bathroom didn’t close and all doors seemed to be shifted within the frame as if the foundation of the hotel had shifted in a storm or something and never been fixed. location is a 20 minute drive from town and the only bridge...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities, including a fitness center, outdoor pool, mini-market on site, and complimentary breakfast for families.
How is the cleanliness of the hotel rooms?
Guests have consistently praised the cleanliness of the rooms, mentioning that they were well-maintained and spacious, providing a comfortable and cozy environment.
Is parking available at the hotel?
Yes, the hotel offers free parking, ensuring convenience for guests who arrive by car.
What is the best time to visit the hotel?
The high season is in May, offering an ideal time to experience the hotel's great location and quiet surroundings. However, guests may want to consider the low season in June for potential cost savings.
How is the customer service at the hotel?
Guests have consistently praised the staff for their courteous and helpful service, with particular mention of the professional and compassionate approach of the manager in resolving any issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
Several guests appreciated the convenience of having a kitchenette in their room, making it easier to prepare meals and store snacks.
Consider Bringing Your Own Toiletries
Some guests mentioned that the hotel did not replenish toiletries daily, so it might be helpful to bring your own to ensure you have an adequate supply.
Check the Functionality of In-Room Amenities
A few guests experienced issues with in-room amenities such as the TV remote and water pressure in the bathroom sink, so it's advisable to check these upon arrival.
Request Regular Room Cleaning
A few guests were disappointed that their rooms were not cleaned daily, so if this is important to you, consider requesting daily cleaning at the front desk.
Inquire About Nearby Dining Options
While the hotel is near a casino, some guests found the dining options limited, so it's worth asking the staff for recommendations on nearby restaurants.
Verify Sofa Bed Space
If you're considering a room with a sofa bed, it may be beneficial to confirm with the hotel that there is enough space to fully open and use the sofa bed.
Confirm Functionality of In-Room Appliances
Some guests encountered issues with in-room appliances, such as a malfunctioning fridge, so it may be helpful to verify the functionality of these amenities upon check-in.
Bring Your Own Entertainment
A few guests mentioned that the TV in their room had issues, so bringing along your own entertainment options could be a good idea.
Check for Construction Updates
Some guests experienced disruptions due to ongoing construction, so it's advisable to check for any updates on the status of renovations before booking.
Be Mindful of Additional Fees
A guest mentioned being charged a daily fee on top of the room rate, so it's recommended to inquire about any additional fees during the booking process.
Location
1800 Central Boulevard, Harvey, LA 70058
What's nearby
- Boomtown Casino2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about TownePlace Suites by Marriott New Orleans Harvey/West Bank
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $198 |
Average price (weekend night) | $195 |
When to book a room at TownePlace Suites by Marriott New Orleans Harvey/West Bank
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at TownePlace Suites by Marriott New Orleans Harvey/West Bank
FAQs when booking at TownePlace Suites by Marriott New Orleans Harvey/West Bank
Nearby hotels and places to stay
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See most recommended stays in HarveyGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 14.4 mi |
Everything you need to know for your stay in Harvey
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