Guest reviews of Holiday Inn Express & Suites Hazard
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.8 "Food is delicious."
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8.8 "Breakfast is good."
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8.2 "Comfort level is high."8.6 "86% said the
beds were comfortable ." -
6.9 "Location is acceptable."
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6.7 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." 6.7 "Only 67% saidrooms were big enough ."
Overall Rating
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9.2 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.0 "Excellent breakfast."
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8.5 "Comfort level is high."
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6.6 "Rooms are ok."
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6.2 "Average cleanliness."
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.0 "Excellent breakfast."
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7.1 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Location and staff was awesome. No HBO or movie channels
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5.0review from
Coffee quality, very good free breakfast Mold in the bathtub, lots of it! I would not use the tub at all. Bad odor in the second floor hallway.
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8.0review from
Great breakfast! Staff is very accommodating to requests. The original room that we were assigned (a suite) smelled heavily of smoke. Smoking is allowed in this hotel, so be aware! We had to ask for a different room. Our second room was just a regular room, but at least there was no smell of smoke.
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10.0review from
The young man working the front desk when we checked in . He was friendly, informative and overall just a pleasant person to deal with. Evert member of your staff was friendly and helpful. Thank you
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9.0review from
The room was very clean and comfortable beds and pillows. There was a very nice selection at breakfast and even vanilla flavored coffee creamer which I do not find at many other hotels. Would definitely stay there again.
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1.0review from
Checking out Room next to the elevator that CLUNKED every 2 min Cold showers next morning Parent's room had a pipe burst & relocated them to a SMOKING room
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10.0review from
Clean. Breakfast options were good. Not many restaurants in walking distance.
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1.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Large room,.clean A little noisy. Two of the three workout machines did not work.
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10.0review from
Very friendly front desk. We requested extra towels and they were delivered to our room. The room was very clean and spacious. Will stay again.
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10.0review from
This guest did not leave comments about this hotel.
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5.0review from
Most of the staff was very helpful, nice and friendly!Hotel employee went out of his way to be sure and make sure we had everything we asked for! And the location of the BBQ, & Mexican restaurant being within walking distance was great The indoor pool is useless to me, no heat, very, very cold! We literally shivered! There's never towels available, always have to wait for them to be laundered.. And we had some kind of bug crawling on the floor of the bathroom!
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8.0review from
People were nice and very helpful I think the 4th floor must have been a smoking floor. It just had the smell of smoke
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1.0review from
Nothing No non-smoking rooms 2nd floor closed due to unruly customer Staff not knowledgeable
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8.0review from
Location and staff was awesome. No HBO or movie channels
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8.0review from
Great breakfast! Staff is very accommodating to requests. The original room that we were assigned (a suite) smelled heavily of smoke. Smoking is allowed in this hotel, so be aware! We had to ask for a different room. Our second room was just a regular room, but at least there was no smell of smoke.
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10.0review from
The young man working the front desk when we checked in . He was friendly, informative and overall just a pleasant person to deal with. Evert member of your staff was friendly and helpful. Thank you
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9.0review from
The room was very clean and comfortable beds and pillows. There was a very nice selection at breakfast and even vanilla flavored coffee creamer which I do not find at many other hotels. Would definitely stay there again.
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10.0review from
Clean. Breakfast options were good. Not many restaurants in walking distance.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Large room,.clean A little noisy. Two of the three workout machines did not work.
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10.0review from
Very friendly front desk. We requested extra towels and they were delivered to our room. The room was very clean and spacious. Will stay again.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
People were nice and very helpful I think the 4th floor must have been a smoking floor. It just had the smell of smoke
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5.0review from
Coffee quality, very good free breakfast Mold in the bathtub, lots of it! I would not use the tub at all. Bad odor in the second floor hallway.
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1.0review from
Checking out Room next to the elevator that CLUNKED every 2 min Cold showers next morning Parent's room had a pipe burst & relocated them to a SMOKING room
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1.0review from
This guest did not leave comments about this hotel.
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5.0review from
Most of the staff was very helpful, nice and friendly!Hotel employee went out of his way to be sure and make sure we had everything we asked for! And the location of the BBQ, & Mexican restaurant being within walking distance was great The indoor pool is useless to me, no heat, very, very cold! We literally shivered! There's never towels available, always have to wait for them to be laundered.. And we had some kind of bug crawling on the floor of the bathroom!
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1.0review from
Nothing No non-smoking rooms 2nd floor closed due to unruly customer Staff not knowledgeable
