Cons (-) The staff could have been more straightforward about their credit card machine not working after making us wait 45 minutes before telling us
2 stars
Welcome Suites Hazelwood
Photos of Welcome Suites Hazelwood
Overview
Hotel in Hazelwood with free parking Along with laundry facilities, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request. Welcome Suites Hazelwood offers 70 air-conditioned accommodations with blackout drapes/curtains. These individually furnished accommodations have separate sitting areas and include desk chairs. Kitchenettes offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers. This Hazelwood hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.
Latest deals for Welcome Suites Hazelwood
Amenities at Welcome Suites Hazelwood
- Adults only
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Adults only
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Kitchen
- Oven
- Microwave
- Stovetop
- Refrigerator
- Kitchen
- Kitchenette
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Dining room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Quiet street view
- Seating area
- Hardwood or parquet floors
Services and conveniences
- Key card access
- Express check-out
- Private check-in/check-out
Parking and transportation
- Free parking
Laundry
- Laundry facilities
Bedroom
- Socket near the bed
Health and safety
- Safe
Pool
- Pool
Reviews of Welcome Suites Hazelwood
4.6
Mediocre
247 verified ratings
Wonderful
44
Very good
18
Good
17
Okay
5
Fair
9
Mediocre
15
Poor
139
Summary of reviews
Guests say
Guests appreciated the friendly staff and the convenient location of the hotel, but they were overwhelmingly dissatisfied with the cleanliness and maintenance of the rooms, citing issues such as roaches, unpleasant odors, and dirty linens. Many guests expressed that they would not return due to these problems.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
4.7 out of 10
192 reviews
3.7 out of 10
26 reviews
5.8 out of 10
15 reviews
2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Welcome Suites Hazelwood?
The beds at Welcome Suites Hazelwood are comfortable and provide a good night's sleep, according to many guests.
Is parking readily available at Welcome Suites Hazelwood?
Yes, there is free parking available at Welcome Suites Hazelwood, making it convenient for guests who are driving.
How is the food quality at Welcome Suites Hazelwood?
While the hotel does not offer dining options, guests have mentioned that there are nearby restaurants and stores for food and beverages.
What is the cleanliness like at Welcome Suites Hazelwood?
Some guests have reported cleanliness issues, so it's advisable to communicate any concerns to the staff for prompt resolution.
What is the customer service like at Welcome Suites Hazelwood?
The staff at Welcome Suites Hazelwood has been praised for being friendly and accommodating, providing a welcoming atmosphere for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Cleanliness
Several guests reported issues with cleanliness, including sightings of roaches and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and promptly notify the staff of any concerns.
Verify Room Amenities
Some guests mentioned discrepancies between the amenities listed and those actually provided, such as the availability of a let-out couch. It's recommended to confirm the specific amenities with the hotel before booking.
Be Mindful of Security Deposit
Guests were surprised by the requirement for a cash deposit, which was not clearly communicated during the booking process. It's important to inquire about any additional deposits or charges in advance to avoid unexpected expenses.
Check for Noise Levels
Several reviews highlighted disturbances from loud and disrespectful guests during late hours. Guests sensitive to noise may want to inquire about the hotel's noise policies or consider alternative accommodation if noise is a concern.
Address Maintenance Concerns
Feedback mentioned issues with room maintenance, such as malfunctioning doors and appliances. Guests should promptly report any maintenance issues to the staff for timely resolution.
Plan for Additional Supplies
Some guests noted a lack of essential supplies, such as tissue and bedding. It's advisable to bring along extra supplies or inquire about the availability of these items at the hotel.
Evaluate Long-Term Stay Suitability
While the hotel offers extended stay options, guests considering a prolonged stay should carefully assess the suitability of the accommodation based on reported issues with cleanliness, pests, and facilities.
Be Aware of Surrounding Area
The hotel's location near convenient stores and attractions was appreciated by some guests. However, it's important to be mindful of the surrounding area and its impact on the overall stay experience.
Communicate Expectations Clearly
Guests who had issues with their stay emphasized the importance of clear communication with the hotel staff regarding expectations, room conditions, and any necessary adjustments.
Seek Clarification on Booking Policies
Some guests encountered challenges related to booking modifications and refunds. It's advisable to seek clarity on the hotel's policies regarding changes, cancellations, and refunds before finalizing a reservation.
Location
155 Chapel Ridge Drive, Hazelwood, MO 63042
What's nearby
- Bigfoot 4x4 Inc0.5 mi
- Museum of Western Jesuit Missions1.2 mi
Policies
Check-in/Check-out | Check in anytime after 6:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Welcome Suites Hazelwood
Low season | October |
|---|---|
High season | January |
Average price (weeknight) | $57 |
Average price (weekend night) | $55 |
When to book a room at Welcome Suites Hazelwood
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 5.5 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 1.3 mi |
Everything you need to know for your stay in Hazelwood
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