Fiesta Henderson Hotel And Casino

Made a reservation for a king room- first room we get had two queens and it smelled terrible - I went back down to the front desk to get a king room (preferably one that didn't smell) and the lady at the front desk said they didn't have any king rooms (even though that is what I paid for and was on my confirmation). She basically said this was my problem, not hers since I reserved through kayak. I insisted that I would not sleep in the room (smelled like a bad mix of bo attempted to be covered by air freshener) so she gave us a new room that was a king on a different floor. When she handed me the keys she stated that this was a pet friendly room on a smoking floor. We do not smoke and my boyfriend has allergies so I wasn't thrilled about this but figured we would try it. This room was a king room, but again smelled terrible. Since my boyfriend has allergies we didn't want to sleep in a pet friendly room so we went back down to the front desk to just settle for a double queen room (since she had said they were out of kings) - at this time the lady said that the king room was not a pet friendly room. We talked to the lady a little more and decided we'll just open a window to try and air it out - she didn't inform us that the windows do not open. All in all - you couldn't pay me to revisit this place.

It seemed inexpensive at first, before the $30 resort fee/night $30 resort fees (above the quoted Kayak price per night), a heater that made a lot of noise at night, a phone that didn't work and a staff that didn't clean the rooms

It was close to the green valley ranch and they offered loads of discounts Everything was out of date, and the atmosphere was very dry and old feeling.

Overall, the staff was friendly and the location is ideal for not being to close or to far from the strip. On the last night of our visit, the cleaning staff did not clean the room and did not re-stock the bathroom with towels. We waited until 2:30 am in order to receive towels for the following morning.☹️

Nothing Place was so dirty we left within an hour of arriving.

The bed was soft. I would suggest fixing several things. This was like a retirement community. Younger generations would not stay here. Old people are dying off fast. Smoking indoors is an outdated and gross. In this day an age with what we know about smoking, it should not be allowed at all. It ruins the persons lungs, the lungs of everyone around. Makes the food taste bad etc. There should be sealed rooms if people wanna smoke. This would help your attendance. My room 7-120, the walls were peeling paint in the bathroom. And behind the door was very dirty. Also the kleenex box was dirty. There was a hair on my pillow from someone else. GROSS. The exterior was falling apart. The view from my window was also very disturbing. The roof for the casino is not a good view. The front desk gentleman when I checked in was not very inviting, and did not explain very well why I would have to pay an additional $100 deposit. The sidewalk was covered with old gum, that is just poor maintenance.