Cons: Had to go from one office to another, cause they didn't have the car we renter at the office where we should pick it up
The car type was SUV Jeep or similar, but we ended up with KIA sportage, which I don't think fit the description
Had to pay much more for the insurance than what was stated on the website
Nov 10 2015
Cons: The rental car was horrible out of balance shaking bad
Jul 14 2016
Not what I reaerved
Pros: Staff was nice.
Cons: Could not pick up the car where reserved. Had to wait until the next day to pick up the car at the Las Vegas airport and Budget raised the price.
Dec 31 2016
Pros: Julio C at Budget was awesome- kind, helpful, tried to be as accommodating as possible.
Cons: When I rented the car online I requested pick up and drop off from Las Vegas Airport. It booked me instead to a location in Henderson NV- a totally different location (but I am a tourist- how am I supposed to know that?!). Thankfully, Julio C helped me out but not after massive amounts of unnecessary confusion
Pros: Very happy not only with rental but overall experience with Enterprise
Jan 3 2017
Pros: Car is ok
Cons: They gave us a car and was hurried to leave, without checking to make everything right. We had some issues after we got to another city.
They told us we can use our coupon when we drop off, but when we dropped off another people said we can't. They said they will figure out for us, but it's been a week our account is still locked and the one promised he will figure out the next day is out.
They don't seem to be helping at all