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Everything, especially the service - genuinely friendly and helpful. This is the best 3-star hotel I have ever stayed at, and certainly deserves another star.
value for money breakfast
Friendly staff and ambience. Excellent breakfast, WLAN and garage/parking included in price. Clean and quiet room. Not very close to Hamburg City. However, easy to reach by car.
The spacious room with spacious bathroom, the marvelous breakfast, perfect English by the manager and staff, warm welcome in the deep night, parking place free of charge.
This place was great! Clean and comfortable rooms, friendly staff, secure parking, excellent breakfast. The bottled water, fruit, and candy in the room was a nice touch. No, it was perfect.
the staff are very nice and kind! the breakfast is very good.
A very nice (included) breakfast every day and a family room were important to us. An excellent value. The only downside is the relatively remote location, but if you aren't afraid of the bus, then it's not hard to get there.
The staaff was exceptional and the rooms and hotel itself were clean and neat Nothing to complain about
Superb hotel. Good value - would book again without hesitation. Large, well appointed and clean rooms. Great welcome, staff very friendly and helpful.
Good location, nice caffe shop , rich breakfast Very small single room, no place to move
Clean, nice gym and swimming pool, friendly and professional staff. Considerable distance from Hamburg.
All are fine. helpfull staff.
the friendly approach of the stuff
We like this hotel very much - it was a return visit and was even better than before. Good food, lovely room, helpful staff, wonderful swimming pool
Excellent hotel with good restaurant, easy parking and comfortable rooms Very long wait (20 minutes) for the lift made us late on last day. As on 12th floor stairs not an option with luggage!
Good friendly staff , big rooms , although somewhat dated. Very nice and big breakfast. Internet not free of charge - very expensive eur 17,00 for 24 hrs...Should not be a problem to offer free internet in Germany.
To Expensive internet.
The Gourmet Restaurant ! No.
We liked the room, the quitness, the service from the staff and the price on the room.
Nice localization - close to highway staff from restaurant seak only in German language
Access to the Thermen Good restaurant Nothing nearby, shops, museum
Good, crisp and helpful service. Clean and neat rooms. Nice breakfast buffet. Comfortable beds. For us it was a motorway stopover hotel - as such excellent.
Place - garden - silence
Perfect german style no
Pleasant people and excellent room
Extremely good value especially if you take the meals option compared with England.
Friendly staff Lift was broken
The staff was very considerate. The location in a small German town was very enjoyable. na
Friendly surrounding - good breakfast. Silence in the hotel itself Too little fresh air in the bedroom - noisy street. Limited parking place.
I liked the calm atmosphere and the good food, The service was excellent and the price was reasonable. I would go there again. The Sauna is located in an isolated area
service at reception cold coffee at breakfast
This hotel is worth for the money I paid. Facilities like bar and restaurant are good.
Very friendly staff, nice hotel overall with restaurant/bar. I would definitely recommend this to other travelers.
Nothing particular in comparison to other hotels
trees round the hotel no
Location There was no minibar in the room.
Excellent staff. Very good food and the best sangria Ihave tasted so far. Hotel is close to the highway. On the other hand one can have a nice walk close to the woods.
We thoroughly enjoyed our stay. The staff were very friendly, service was very good. Restaurant and facilities were also very good. Staff at restaurant was also very friendly end very good serviceI would gladly go back again. no
Excellent service in the reception and restaurant. Excellent restaurant food. Lovely outside bar/restaurant area. Comfortable room, and with a walk-in shower, ideal for a disabled person (1 in party). Great value for money with a relatively small bill at end. Lovely experience. Thanks.
Booking by your site didn't reach the hotel.
The hotel staff were excellent - very friendly and efficient. The rooms were lean an comfortable, and great value for money!
Nice staff, room and breakfast
We liked it quite a bit although the weather wasn't the greatest. The lobby and dining room were very pleasant and we enjoyed our time there. The bathroom was a little small but other than that we would gladly stay there again.
Nice staff and breakfast Hotel is in quiet far from city centre - getting to closest u-bahn station took about 20, riding it to the centre - about 30 minutes.
The hotel was very pleasant and with all the amenities needed. The restaurant was particularly good. All the staff was courteous and helpful.
It is an excellent hotel. The breakfast buffet is the best we had in Europe for our 2-month trip through Sweden to Portugal and back.
I liked the high quality of service, very nice and attentive staff, very good food, nice size room and clean bathroom. internet access was not free, as in other hotels
Design and calm place. Our Room was quite small and the Hotel is quite far from Hamburg city 20km!
Nice and well kept room and hotel in general. Excellent breakfast. Charges 10euros for parking in own car park. Free spots always taken by restaurant patrons.
This is a very comfortable hotel, now greatly improved by the ban on smoking, in an attractive location within easy walking distance of the town of Ahrensburg. There is an excellent restaurant attached and a bistro nearby. Usually for UK visitors it represents excellent value for money. Unfortunately on this occasion because of the weakness of sterling against the euro it was expensive.
Very much it is pleasant to me Park hotel: breakfasts, service, the cleanliness, the environment and remoteness from Hamburg at desire by the car it is possible to reach for minutes 20 slowly I consider after the working day when you are in business trip it would be desirable quiet atmosphere and it is in Park hotel
the early morning breakfast and the warm reception A standard hotel should not have only german language but also english
Free and high speed internet. Good restaurant. However, I recommend the tapas bar next door which is also owned by the hotel. This is not a 4 star hotel.....the decoration of rooms and lobby is quite old and needs restyling. Room did not have airco.
the bed sheets were expensive, the wi-fi was fast, the breakfast was excellent
Excellent cleanliness of place. Hotel staff friendly and professional. Paying for car park considering that it belongs to the hotel.
very friendly staff made for a relaxing stay.
The hotel is near the airport (convenient), but this means it can be noisy when planes go past. There is no aircon in the rooms, so yuo need the windows open when it's hot - that's when the noise matters. Also, there's not much within walking distance of the hotel - but the adjacent restaurant is ok.
lovely to be close to airport and same time away from the big city. Bathroom was great and breakfast was super. Very nice hotel we loved it well the sound of airplans was sometimes to much but it was good that they dont fly during night!
Friendly, welcoming staff and clean good size rooms. Free wifi also a bonus. The noise from the planes was no problem, the room seemed well sound proofed, might be different in the summer if you have to have a window open though. For the price definately no complaints. Bar was closed by 10.30.
Cleanliness of room, nice restaurant. Only the fact that there was a bad stain on the rug next to the bed.
good breakfast, good restaurant for dinner.good surrounding. but far away from the hamburg center.
We liked the location of the hotel and the provision of free wifi. We did not like the fact that a cement mixer started up at 5.00 a.m. and workmen outside our room were noisy from that time onwards.
Friendly staff, easy parking, clean room. On the flightpath which woke everyone up at 05.00.
The staff were great and very helpful - and the breakfast (continental) has a good selection. There are no coffee/tea making facilities in the rooms and most importantly - double rooms are actually two separate single beds.
Very nice place. Great value for money, breakfast with salmon and everything included. Comfortable rooms, friendly staff. Would not be the best choice for people who like to sleep till late in the morning. Attached stables with horses means some noise from about 7:30 even on Sundays. Luckily no problem for us ;-)
Good value for money, quiet, friendly reception, decent breakfast. The beds were a bit noisy (even though they seemed to be new); restaurant closed for holidays, which had not been apparent at time of booking.
Beautiful hotel: large clean rooms, large bathroom and clean towels, small kitchen in every room, big TV and comfortable beds Nothing for this price
Very close to the highway exit. Clean, neat and functional. Room integrates a small kitchen with tools. Nice and polite (English speaking) personal. No WiFi. Private parking lot more or less closed, but public parking places available.
comfortable beds and a good shower the were flies everywhere, a fly swat in the room and fly papers hanging from the ceiling!
nice view from the rooms and it is not far from the highway
Five star service for a four star price!! It is a bit disturbing, but I was not able to find anything bad...
A vey pleasant stay. Enjoyed a very good meal and a relaxing night before taking the ferry from Kiel to Oslo.
This hotel shows the age-long tradition of receiving travellers, and is well maintained and up-to-date. Very good food at a reasonable price; the locals come here for dining too.
This is a romantic hotel as it's name in nature. Rooms are confortable but not brand new. (Please note navigations can not find the exact place. Location is 5km after Quickborn). Can be good for one or two days of nature holiday.
Beautiful architecture, Well kept inside and outside. Friendly staff. Warm and romantic atmosphere. All was fine
Breakfast was ok. The rooms were too cold.
friendly and helpful receptionists. needs a restaurant open for lunch & dinner as well.
Hotel was clean, comfortable with well apointed rooms. The included breakfast was generous with a wide range of selections
good position, close to the route; very friendly staff; very clean; excellent breakfast strange to see still single bed even if this is a single room, specially because the room is big enough to have a double bed
Very quiet and well organized hotel. It provides everything you need for a short stay. Staff at breakfast had a hard time deciding what to do because there were a large number of guests.
Very good hotel, would recommend to everybody visiting Hambourg.
I liked the wonderfull breakfast buffet. The very friendly staff. The location close to Hamburg Airport Nothing I didn´t like :)
Restaurant closed on Sunday
Very nice and friendly staff, excellent breakfast, very good price/quality for a 3 star hotel - it was a pleasant surprise to us. When travelling with your own car it is easy to get around from Norderstedt - both to Hamburg city or to countryside. Only few parking places, the road on the front side of the hotel is quite busy and makes bit noise to the rooms on that side.
politeness and efficiency of the staff, good value for money
Helpful and kind stab. The room was ok, the mattress was a little bit hard. There were two armchairs, which is unusual like it is that the television wasn't placed in the ceiling !!! Absolut beautiful breakfast. ... no !
We were able to get the room before noon even though we had only expected to be able to leave our car to the hotel at that time. Very nice, clean room. In my opinion very good value for money; good breakfast, stylish room and hotel area overall, good access to Hamburg with underground relatively close by. This was not especially a family hotel even though the ability to warm some food in the apartment kitchenette was a plus.