Hermitage Hotels

Clean. Safe. Quiet. A nice hotel.

Bathroom was a little dates, but nbd.

The staff was friendly and helpful

We had two rooms for our group, we thought the first room had a bad smell until we opened the second room and could hardly breath the stale cigarette smelly air. The staff quickly got us another room near by. That room smelled strongly of the pine tree air freshener that was stuffed into the hvac unit. If you have a sensitive nose stay away!

We were bitten by bedbugs throughout the night. Woke up to find a bedbug on my bag which we took a pic, killed it, and kept it to show reception. We tried to look at the mattress but both the mattress and boxspring had covers on them. When checking out, I informed the girl at the desk. She didnt apologize but requested to see the bedbug... I happily obliged. She did not seem surprised and nonchalantly said that they would put the room 108 out of service. Extremely poor customer service.

The staff was great. Had to call and make special accommodations, got restaurant recommendations, etc. and all interactions with the staff were excellent. That group of people made an ok stay very comfortable.

My tub didn't drain well, and the heaters are a bit janky in the winter. Other than that, normal facilities for the cost.

Very noisy, right on the highway. Said the beds are queen size but felt like doubles. Curtains could not block out all of the street light. When all you want is a place to sleep, they failed.

convenient location, good price

Very nice stay large rooms quiet clean and good breakfast choices

Cheap, decent bed. Ac worked well, lady I talked to was nice

The stains on the wall, the broken shower rod, the Internet was so slow I couldn't even connect which was the most upsetting part because I needed it for work. Which I almost feel is false advertisement, if I can't even hold the connection then you don't have Internet. Faucet was also broken

Hot tub (before it was shut down) and pool

Sauna

Location and price

Everything was OK, It being an old Radisson, I understand the rating.

The in suite jetted tub Was the perfect follow up to a workout in the fitness room. just the rest I needed.

The breakfast was good but lacked protein

Very clean, and staff very friendly. Lobby and breakfast area was under construction but was not an in convenience.

Beds and pillows were not normal Hampton comfort level.

Rob, the desk clerk, was very friendly and helpful.

Holes in the walls, can't talk to night staff due to bullet proof glass.

Hot tub

Room had blood on Walls pubic hair on pillows chair was so filthy AFTER we had them reclean room that the white towel was black as coal when we rewiped it. We then went to ask for another room and the guy LAYING behind the front counter that couldnt get up to help us said why don't u take ur money back and go stay somewhere else we said no we need another room. After that they procedded to follow us around the hotel like we were criminals. I will NEVER recommend or give a good review about this hotel.

We loved that we had a room at the front of the hotel away from other guests. The room was clean and spacious for 2.

We didn't like that there was no mention of the hotel being a truck stop hotel. We had to circle around three times to find it. Also the a/c unit was dated and kept the room uncomfortably cold.

That it had a smoking room

Yes,I did not like or appreciate the fact that it was across the road from a topless, adult video establishment. I was uncomfortable knowing it was there when my young daughter and myself had to stay there for 2 nights. Had I have known, i wouldn't have

Good size room, clean and bed was extremely comfortable.

Clean room, free breakfast, pool, and fitness center. Easy check in and check out.

Nothing.

It was very clean, quiet in our room, and staff were friendly.

They didn't have any rollaway beds.

Close to where I wanted to go, clean, spacious and friendly.

We like how nice the staff was and helpful

I did not like that we book on Expedia was so expensive 126 dollars and to book strait from the hotel was only 91 dollars and that was with taxes

The lay out of the room. The staff did appear to be working hard although there was not enough to meet guest requests. Synthetic pillows were in the room.

The furniture and carpets were dirty and worn. Bring slippers! The breakfast was not enjoyable/nutritious and cleaned up early. The phone was not answered the several times we called ahead of our arrival. The pullout couch is not comfortable. Unable to get onto the Internet.

Cleanliness Courteous staff Great breakfast

Nothing

It was clean

A bit pricey for the location.

Very clean- wonderful, helpful and friendly staff- nice toiletries

Nothing not to like

Room was beautiful. Love the fridge , microwave, Keurig. Comfy bed. Location perfect for our needs.

Was originally charged too much. They said they were not connected with the site I used? They took care of it though. Pool and hot tub very small. Breakfast stopped too early.

Everything was perfect.

There was nothing to dislike.

Price, newer well maintained, breakfast and common areas. Pool is good. Location is central and easy to find.

Nothing.

Right off the highway; great for people passing through. I had a truck and trailer. No problems.

Too many hotels and restaurant signs in a small location; hard to get the hotel's location on first & second glance (I was driving alone).

The hotel was easy to find being right off of I80. The staff was helpful and the beds were comfy.

Not the cleanest. Worn out furniture.

Everything was clean. Free breakfast. Indoor pool and hot tub with pool towels.

The prices were a bit high due to the GCC Homecoming weekend. Heating/cooling system in room was loud. Wifi ridiculously slow.

Front desk was easy to find and check in was super simple. Plenty of parking. Room and bathroom were clean. Beds were moderately comfortable, nothing fancy. Clean sheets. Check out was also very easy, simple and fast. The ladies at the front desk were very polite and helpful.

Great location. Friendly staff. Modern rooms.

No shampoo or conditioner. Scratchy, small towels. Room was non-smoking and smelled like smoke.

Big, spacious room. Good location. Good breakfast.

Nothing. Place is run by scam artists, especially the guy.

I booked this hotel for an employee. When he saw and smelled the room he went to the front desk and told them it was unacceptable and he checked out. The woman at the front desk said we would get a refund, but then they forged the employees's signature,

Reasonbably close to interstate & night ckerk was professional and accommodating.

Facility needs major upgrading. Bath had mold and door did not shut. Linens/towels (loosely applied), were close to threadbare. However, this place has enormous potential as a Coen brothers dark film set.

New and clean. Friendly staffs

Location, next to interstate, easily found . ample parking. Close to restaurants. Quiet.

Room was a bit dark, needed updating. Not as nice as other motels we stayed at, but for an overnight stay, it was ok.

We loved it -welcoming staff, comfy bed, delicious breakfast.

Clean and modern. Good breakfast, clean pool and hot tub.

Nothing to dislike.

Bed was too hard. Usually Hampton inns have nice beds, but not this one.