Uncomfortable beds but clean with friendly staff and lots of amenities
4 stars
Hyatt Regency Dulles
2300 Dulles Corner Boulevard, Herndon, VA 20171, United States
Herndon, VA
See location+1 703 713 1234Photos of Hyatt Regency Dulles
Overview
Recently refurbished, Hyatt Regency Dulles provides for all modern amenities and features a Jacuzzi, an indoor pool and a sauna. It is located a 20-minute drive from Washington Dulles International Airport and an airport transfer is provided for guests.
A 24-hour reception, an express check-in and check-out feature and a concierge are just some of the convenient services at the hotel. In sunny weather, an outdoor terrace provides an ideal spot to relax.
The air conditioned rooms at Hyatt Regency Dulles are spacious and feature a refrigerator. They are also equipped with cable/satellite channels and a hair dryer.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close when looking for a bite to eat.
Latest deals for Hyatt Regency Dulles
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Regency Dulles
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Safe
Family friendly
- Child pool
Fitness
- Fitness center
Reviews of Hyatt Regency Dulles
8.1
Very good
1578 verified ratings
Wonderful
823
Very good
261
Good
177
Okay
78
Fair
104
Mediocre
46
Poor
89
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and friendly service, particularly its proximity to Dulles Airport and the cleanliness of the rooms. However, many reviews highlighted significant issues with bed comfort, outdated amenities, and some negative experiences with the restaurant and room service.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
12 reviews
8.9 out of 10
1 review
All reviews
Bathroom door didnt lock without someone pushing hard from outside, and one of the beds had pee stains all over it.
Pros (+) The bed and the stylish designs.
Cons (-) Having a working air system in the bathroom.
Pros (+) Everything exactly like you would expect from an airport hotel of this brand. Driver of the shuttle was very nice and friendly.
Cons (-) Very noisy hotel with extremely thin walls. Group of young teenagers staying on the same floor I was on. Noisy until 2 a.m. two nights in a row. Complained to the front desk several times but without satisfactory resolution. Noisy on the third night from a different group until 1 a.m. I'm a business traveler, so I was very surprised when I was given a room on this floor. Even though the management...
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Pros (+) I was checking in very late and the staff was really friendly and the bed was very comfortable.
Cons (-) Bathroom was a little small, but otherwise perfect
Pros (+) Convenient location to Dulles airport. Nice view from room.
Cons (-) Poor quality of rooms interior, inattentive service, restaurant not open on Sunday night, room service menu missing from room had to call twice to get, food not very good and weirdly delivered in shopping bags.
Pros (+) The room layout was lovely and large. The bed was comfortable.
Cons (-) The extra blanket in the closet looked like something you'd find in Grandma's closet....old and ripped. It was cold in the unit even though I adjusted the thermostat. The blankets should be able to be pulled up over a person's shoulders.
Pros (+) Thanks for the great deal
Pros (+) The shuttle drivers where caring, charismatic and comforting. There is one who's last name is Abdullah that caters to his riders and make your short trip a ball.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Hyatt Regency Dulles?
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close when looking for a bite to eat.
How is the cleanliness at Hyatt Regency Dulles?
The room was spacious and clean. TV can Swivel. Unfortunately, we came in late so dinner was done. Had to order a pizza in the late hours. Left early in the morning, so didn't get to sample breakfast. 24 hour reception. Free shuttle service to the airport.
What are the parking options at Hyatt Regency Dulles?
Parking could be stressful sometimes but that’s something small.
What are the best times to visit Hyatt Regency Dulles?
The property is very well located for a lay over from Dulles International Airport. The rooms are sizeable and very clean with excellent bathroom facilities. The staff are all very helpful and parking is very easy on site.
How is the customer service at Hyatt Regency Dulles?
Right off the bat, the night shift front shift clerk was super helpful, very clear and kind in her response to a very weary traveler who at 11 pm needed some help. A shuttle bus came quickly to the airport. Checking in was a breeze. The rooms were beautiful, the beds were extremely comfortable with plenty of pillows. Loved everything about my stay!!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to the airport, which guests found convenient. It's advisable to utilize this service to save on transportation costs.
Consider Room Size and Layout
Some guests noted that the rooms were spacious and well laid out, with separate areas for the desk and bed. When booking, consider requesting a room with this layout for added comfort.
Check for Parking Fees
Guests reported inconsistency in parking fees, with some nights incurring charges while others did not. It's advisable to clarify the parking situation with the hotel before arrival to avoid unexpected costs.
Be Mindful of Noise Levels
Some guests mentioned issues with noise traveling between rooms, particularly through adjoining doors. If sensitive to noise, it may be beneficial to request a quieter room location.
Verify Room Amenities
While some guests praised the room amenities, others reported issues such as a lack of main lighting and confusing shower controls. It's advisable to verify the availability and functionality of specific amenities before booking.
Plan for Dining Options
While many guests enjoyed the dining experience, some noted limited food options and additional charges for breakfast. Consider exploring nearby dining alternatives for a broader selection.
Pet-Friendly Accommodation
For guests traveling with pets, the hotel is reported to be very pet-friendly, accommodating even larger dog breeds. This is a valuable feature for pet owners to consider.
Utilize the Airport Shuttle Service
The hotel's airport shuttle service was highly praised for its convenience and efficiency, particularly for early morning departures. Guests found it to be a valuable amenity for stress-free travel.
Consider Parking Options
Guests reported issues with parking availability and charges, particularly with the introduction of new parking rules. It's advisable to inquire about parking options and any associated fees before arrival to avoid inconvenience.
Location
2300 Dulles Corner Boulevard, Herndon, VA 20171
What's nearby
- Center for Innovative Technology Complex342 yd
- Herndon Centennial Golf Course1.9 mi
- Herndon Artspace2 mi
- Frying Pan Farm Park2 mi
- Herndon Depot Museum2.1 mi
- NextStop Theatre Company2.6 mi
- Volcano Island Waterpark7.1 mi
- Algonkian Regional Park7.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Dulles
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $171 |
Average price (weekend night) | $134 |
When to book a room at Hyatt Regency Dulles
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Washington, D.C. Dulles Intl |
Distance to airport | 1.6 mi |