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Our room, called The Library, looked brand new. The heavy dark wood furnishings, the tile floor, the well-appointed bathroom were all impeccable. They used all the best materials. In summary: beautiful and relaxing. The only thing the hotel could improve upon is signage. The name on the building is in stylized handwriting. I was just a house away while trying to find it, and thought it was only a restaurant...which it is, on the first floor.
Very accommodating, nice friendly bar, ability to conduct meetings in public area.Quiet and very civil. English well spoken by all. Hotel restaurant , overbearing and pretentious service not matching the food quality.
Nice breakfast... very helpful receiptioinst named AnnaMarie
Excellent breakfast and sauna. Not good clean of room.
What a find! We thought everything was perfect! We stayed 2 nights. Room was good size and comfortable. Modern coffee maker in room, along with stocked mini fridge. Beds were very comfortable with individual duvets. Parking convenient (12 euro/night), breakfast was plentiful with many offerings, and above all, service was impecable. Friendly, courteous and responsive. Beautifully decorated, clean and new. I've stayed in 5 stars that weren't this nice! One added bonus was the large window in the shower overlooking the beds, had electronic shades between the glass for privacy and there were heat lamps and towel warmers in the bathroom. Thick plush towels, granite. Very high finishes and high quality. We will definitely stay here again! Could have used another pillow. We arrived very late both nights back and crashed into bed. Kept meaning to ask for another pillow, but it was so late, we were just too tired. The pillows are either down or something like it, so they are very flat when you put your head down.
Hotel staff was wonderful and friendly. I was only in this hotel for 3 nights. One day I walked into the hotel lobby and was greeted by name by the staff at the hotel. I had problems getting my wireless to work in my room and one of the staff came up to my room to help me. Staff always friendly!
Comfort, quakity of accommodation and meals, good customer service at all times
I was delighted by the helpful and friendly attitude of the staff
-People/Staff very friendly and breakfast great. -Engine noise all night, couldn't sleep at all...so no good. Dont' know if this was the lift noise or what it was..., didn't sleep the whole night.-Internet conection really weak....gets disconected all the time.-If you go there with the idea of going to an SPA, just forget it. There is just sauna and turkish bath which for me is not an SPA. No treatments like wraps or what so ever...Wanted a back massage and finally the lady did what she wanted, body massage, which is not bad but not great and anyway not what i was looking for.
the room was clean, warm and the breakfast was excellent
clean adn cosy Was a bit more pricey than I hoped to pay, but there was limited availaibilty in the area so that was just the way it was
Excellent location at Berg. Very good breakfast and restaurant although a bit overpriced. Free wi-fi. Very clean rooms and the hotel staff were very helpful. A bit noisy at nights if your room is facing the road and not the lake. At our first night there was a wedding reception at the hotel's restaurant and we were told that we could not use the bar! Shame especially during the Oktoberfest period. Very small elevator for a 4 star hotel and 70 rooms.
The view 1-When I arrive to the hotel the give me a room without a lake viow and I asked them to give me a room with a lake viow same the Picture that I reserved in booking.com ,but the hotel told me I have to paid 20 euro extra for that...!! 2-The hotel staff never smiling ..!! 3- the breekfast was very bad.....4-hotel staff was unhelpful and they dont care for guests
Very nice breakfast, good accomodation, friendly hotel staff, very nice spa facilities and right on to the lake. Very little provision for families with small children. not recommended for families, but more for couples of a certain age category.
Location on the Starnberger See was superb with a ferry pier next to the hotel, making it ideal for a long walk and a ferry back. Even though our room did not have a view of the lake it was comfortable and well equipped. The restaurant menu was original and varied and the food of high quality. The terrace on the lakeside is great both for summer meals or drinks. Free parking was a bonus.
Breakfast on the veranda was sublime. No air-conditioning, so got very warm at night (mid-July)
Location is very good right on the lake, with lakeside dining, -- weather permitting. It thinks it is much better than it really is ! For this class of hotel ( 4* ) it needs air conditioning and a decent lift! Room was fine, but had nowhere to put suitcases if you did not want to fully unpack. However the biggest problem was the noise from smokers congregating at the front door and laughing and shouting until 3 am. Everything was overpriced for what it was.
Great location directly on Starnberger See - a beautiful spot. Located in Leoni which is, thankfully, away from Starnberg itself - a little quieter if you really want to enjoy the location, but only a 7 min drive if you need to go there. Beautiful surrounds and walks - perfect for wandering, relaxing, bike riding etc.
lakeside and good kitchen room 126 is a room over the staffentrance/delivery and very noisy, staff stands outside talkingboth late and early morning while smoking.not so nice! we had 2 rooms
Staff friendly and effective. Rooms big and new. Restaurant excellent. Highly recommended. Great value for money.
The biggest advantage of the hotel is the location itself. Quite, relaxing place, directly located at the lake with a stunning view to the Alps if the weather is nice. At the breakfast buffet there was not as much variety as you expect in a 4 star hotel.
Lovely setting on the lake & very convenient to Munich
Very friendly staff, excellent breakfast and comfortable room Beds were very hard
All Staff members spoke English. Good food, good location, friendly people.
Beautiful setting on a lake. Excellent breakfast buffet.
Excellent Hotel, asked for lake side view and you could not have wished for a better view it was certainly what it said it was. It did not state lakeside view was in front hotel and balconies in a seperate building at the back. The only restaurant was in the front and if you had a balcony you had to walk down the hill to the front hotel.
Situated near the lake. Good atmosphere.
room was clean and large, breakfast was good and staff was friendly and location near München is excellent dinner could be better
Quite expensive hotel but we got what we paid for: a clean, comfortable room with a nicely designed bathroom and a balcony overlooking the Starnberger See. No airconditioning meant keeping the door to the balcony open and there were disturbances during the night from ongoing parties nearby.
Free internet, nice location, breakfast was included, reasonable rates, walking distance from public transport
reception was fluent in english,danish, german and a few others
Right on the lakeside, balcony view overlooking the lake. Within walking distance to the S-bahn into Munich.
Great room with water bed.We chose a room overlooking the lake, which was lovely.Tea,coffee,library facilities at end of corridor with free internet access.This was very useful.Very good restaurant. Check-in was very brief, with no information offered about the hotel or area.
A very good place to stay for a few days and in a wonderful location by the lake and near the S Bahn to Munich. Very clean and comfortable rooms and good food. Very helpful and friendly staff. Excellent Biergarten. Dining room service would have been preferable to buffet but perhaps that was temporary. If it's not, it would be good if kitchen staff were available to freshen up the dishes on offer.
Good location. 50 minutes by train (S-Bahn) to Munich. Nice view to Ammersee. Internet connection is not stable
The staff was wonderful. We appreciated the information given about places to eat, and directions for the next day. He was very pleasant. Only that we did want seperate beds, but on the short notice that we gave it was fine to share a bed.
Very good all round hotel. It was very expensive for the facilities provided.
This is a nice small hotel with very friendly staff. It's in a great quiet location only a 5 minute walk from the train station and lake with many nearby restaurants. Only a 25 minute train trip to the centre of Munich. Good quality breakfast.
Location, friendly staff and good breakfast
Nice and quiet, great breakfast, excellent service, near to the seepromenade and the city center, only 15 minutes from munich. No privacy in rooms, only if needed , curtains should be closed.
STaff were very helpful; hotel is beautifully decorated; location very good, especially being close to s bahn
The staff was very friendly and helpful. Breakfast was wonderful.
Beautifulk room, very, very clean;all possible facilities (nice touch inclusing fresh flowers in the room) No lift but helpful staff
The warm and friendly staff and ambience created a very welcoming atmosphere and a feeling of beeing at home.
Near lake, promenade, beach, boat excursions. Used it as base for trips to Munich with the S-Bahn. Very helpful staff. Nice breakfast room, good breakfast. Adequate parking without charge. 7 minute walk to train station.
Lovely hotel with lovely rooms and excellent breakfast. Just what we were looking for, and walking distance to Kloster Andechs. Not their fault but our German is poor and their English was too. It felt difficult trying to communicate at times, but not a real problem.
I liked the fact that it was off the tourist track..it was family run friendly. Didn't serve meals in the evening
The very best place in this catagory that we've stayed...rooms are each different and beautiful, baths large, food fabulous, really a beautiful place.... no
If you are going to Andechs Kloster this is a very nice hotel to stay. We enjoyed it.
very nice and traditional, quiet, very good breakfast, staff very kind.
we arrived very late but they waited for us way after checkin time. hotel was very clean, very cute, staff extremelly friendly, breakfast superb. exceptional value for money. will go back for sure. ... i would have loved to stay longer...
We had one triple and one double room for our family of six (one child was free). The rooms were huge! The rooms were nicely decorated and spotlessly clean. Although the hotel was family-friendly, it was still very quiet and relaxing. The beds were very comfortable. Breakfast was delicious and nutritious. Although the innkeeper did not speak a lot of English, he was very friendly and helpful. Overall, out experience exceeded our expectations.
Comfortable room, location Wi-Fi coverage signal was quite weak, but this was not a huge problem for me.
Large room, comfortable bed.
Really nice place. Rooms were bigger than we expected - among the biggest rooms we found in Germany. Owner was very nice and helpful. She even found us a room in another town when we showed up a day early and she had no extra rooms. Excellent, huge breakfast as well.
Nice location close to but outside busy Munich. Easy to reach by suburban train. Family atmosphere. The sound protection of the room could be better in terms on external noise (train) and internal (between the rooms).
Large rooms. No lift. Decor needed updating. Bathroom was very small and the cistern repeatedly broke - luckily my husband was able to put it back together. Outside the hotel was a kebab shop that was very noisy until the early hours of the morning.
Good location and very comfortable.
Apartment was clean with a nice sitting room. Pretty location. Had washers and dryers. One of the washing machines didn't work. Staff didn't know much about operating the machines. Response to button to exit parking area was poor. We had to walk inside to get the staff's attention and even then they were on the phone and we had to wait.
Excellent location a few minutes walk from the Bahnhof (town railroad station).. Very helpful and accomodating front desk staff and a wonderful and excellent breakfast. Room was adequate.
The location is wonderful. Starnberg is beautiful and the lake and train station are across the road. There is no lift and the creaky winding staircase was a shock at first- but soon appreciated as a training ground for the eifal tower later on!
Staff were very accommodating and friendly The third bed was not made up on arrival - although once this was raised it was resolved quickly
Excellent breakfast, friendly servive, nice decor in the rooms
Friendly helpful staff
Beautifully kept, historic building. Lovely cafe attached, yummy breakfast!
friendly atmosphere, very helpfull stuff,
We enjoyed Garbrille's enthusiastic approach to her job as owner and operator of the Romantic VIlla. Her recommendations were spot on. Breakfast was wonderful. We had a private, separate apartment. The only flaw was that the sinks and shower where on the floor with the bedroom, but the toilet was a flight of stairs down. It was a minor inconvenience.
The staffs are kind and facility is good and clean. but, They wanted payment in cash only. Because of this, I went to bank to draw money!!!!!!!!!!
The staff helpfullness, guest-friendly attitude, very clean and homey environment, attention to detail throughout the premises , the cozy and neat ambience at the restaurant, the great food, great breakfast including freshly cooked eggs and fresh croissants/ brezels , the super quiet green surroundings . None.( Parking may be a problem at busy times/periods - and wifi is not working properly throughout the premises and rooms, works just in some areas , but ok and free).
Not a bad place to stay, room was nice, staff and location ok. Need a gps to find in the dark
Very nice typical bavarian place. Hospitable and pleasant staff. Large and clean. Good bavarian dinner. A place to stay !
Beautiful Bavarian house with a great restaurant. We were surprised how expensive the taxis were! We took the train from Munich (19euro) then the taxi to Der Obere was 16euro. To go to Andechs brewery and back was another 25euro r/t. Then a taxi back to the train station was 15. We should have rented a car!
Great food frindly staff. Excellent English. Close to the must see destination of Kloster Andechs. No hot water one day but staff very apologetic and fixed straight away. Got a free beer as compensation
Great Hotel very cute room, hotel staff is wonderful. Great location from which to explore Bavaria if you don't mind a bit of driving. Very quite as long as you like church bells.
Location next to the lake, nice building Very strict check in, we vere little late and it was impossible communicate with the hotel, after 20.00 they didn't even answer the phone.
The staff was wonderful. I will stay there again and recommend to friends.
The location, the very friendly and supportive Staff, Parking Facilities No Elevator, Dogs running in the loppy arround, no Mini Bar, price a little bit too high for the Hotel all in all.
I enjoyed the suroundings and the placement of the hotel. The luck of a frigerator in the room and a cofee machine made this hotel not so demanding.
Beautiful small hotel. Sunny, clean, nicely furnished room with its own balcony. Charming sunny breakfast room/terrace. The proprietor came and picked us up from the train station and took me there on departure himself. No - very pleasant and well run, good value for money.
nice hotel, with character and in good location thought that the options for breakfast were limited. there was not enough hot breakfast option (eg no sausages)
uaint and quiet. Enjoyable atmosphere. Friendly staff and town.
great place, great staff, good start for any bavarian holiday.
Quiet hotel just 15 minutes walk from the Starnbergersee. All rooms have a balcony, most of them with a view on the garden
calm place, nice staff, good and large room, good breckfast until eleven no frigo bar
Excellent service in the "Ludwigs Stube". 2 outstanding waiters. Food was also good. Not very varied, however. One particular lady at reception was really outstanding too. Waiters in the main restaurant, rather stuck up and unfriendly. Really need a car to get around. Quite noisy at front of hotel as faces road.
The staff were friendly, helpful and very professional as well as welcoming and attentive. Very relaxing atmosphere and comfortable stay in this historic hotel. There is nothing I did not like about the hotel or my stay here.
It's a lovely, comfortable, old-fashioned hotel, ideal for a golfing break - or as a convenient rural base from which to visit Munich or southern Bavaria. The dining room was a bit disappointing, but the Bierstube made up for it.
Very nice location and a very nice restaurant. We liked the spa as well. Nice and friendly staff, even though they don't speak so much english. Nice atmosphere. The room could need a refurbishment, but clean and nice view over the lake.
The Hotel has a nice view to the lake and the location is good. We booked three rooms. We didn't like our room. No view to anything, just a roof in front of us. The second room was very small and the third one was nice.
The location is great , very relaxing ,,,
The room was quite comfortable. The bathroom was large and modern and included outlets. The staff was very friendly and helpful for any requests we had. Internet access would be desirable.
Nice location at a lake. Clean spacy rooms. Good food in the restaurant It was a but far from the München center (minor problem)
It was very relaxing stay. We enjoyed observing the wedding reception and dance that was also held there while we were there.