High River hotels

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High River, AB, Canada
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April Cheapest month to stay with an average 20% drop in price.

High season

July Most expensive month to stay with an average 12% rise in price.

Average price (weeknight)

$87 Average Sun - Thu price over the last 2 weeks.

Average price (weekend night)

$95 Average Fri & Sat price over the last 2 weeks.

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Most recommended High River hotels

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Super 8 by Wyndham High River AB - High River - Building
1
8.9 Excellent (513 reviews)
Overview Reviews
Welcome to the award winning 100 Percent Smoke Free Facility Super 8 High River AB. For a taste of western hospitality at its finest, visit High River Alberta, conveniently located on Highway 23. Only 25 minutes South of Calgary and nestled along the Cowboy Trail, High River is steeped in history and rural charm. Pet Friendly and close to Highwood Memorial Centre, Highwood Golf and Country Club, George Lane Park and Calgary. The next time you are looking for the perfect family get-away or needing all the convenience of a big-city, business hotel, stay at the Super 8 High River AB and enjoy our warm and friendly hospitality and clean and cozy rooms. Friendly hospitality and clean comfortable rooms. Beautifully appointed luxury suites and family rooms. Fully equipped kitchenettes with 3 double beds or 2 queen beds. Giant waterslide, pool and hot tub. Fridge, microwave, coffee maker, hair dryer, iron and ironing board in every room. Elevator for your convenience. Indoor heated pool. Guest laundry. Fitness room. Free Super Start breakfast. Pets allowed with permission in designated rooms, fees apply. Car, truck and bus parking available.
5.8 Okay
Pros: Needs updating and good cleaning.
8.0 Excellent
Pros: good breakfast
8.0 Excellent
Pros: Pool area w slide and hot tub. Pets accepted.
Cons: Breakfast was disappointing, especially after staff raved about it a check-in. (no fruit, no whole grains)
10.0 Excellent
Pros: During some very difficult times, the hotel was welcoming, staff were thorough, and efficient.
Overview Reviews
Located just 40 minutes south of Calgary, the Heritage Inn Hotel & Convention Centre High River is a full-service hotel that features 72 comfortable guest rooms and suites. An impressive array of amenities are available at this hotel, including an indoor pool, fitness room, complimentary Wi-Fi access and an on-site restaurant, lounge and pub. Dogs are allowed at an additional charge; please contact the hotel directly to book a dog-friendly room. This hotel does not have an elevator.This hotel has banquet and meeting facilities that can accommodate up to 400 guests and offers full catering service with customized menu options. It is the perfect place to hold business meetings, commercial conferences, regional conventions or any other type of special event.
5.0 Okay
Pros: Staff are very friendly. Breakfast was good.
Cons: The room was not very clean. No coffee pot in the room. Hot tub has not worked for a while, no indication upon booking.
3.0 Mediocre
Pros: Food in restaurant was good for the price
Cons: TV did not work properly, service people did not refill the coffee and condiments on a daily basis. One supper I was told twice that they didn't have the potatoes I asked for so I settled on mash potatoes with gravy which they charged an extra $0.75
8.3 Excellent
Pros: Good size rooms, comfortable beds, quiet and clean.
6.3 Good
Pros: The staff were very friendly
Cons: It was unfortunate that there where a lot of "out of order" such as the hot tub for example
8.0 Excellent
Pros: Dated but clean rooms. Nice pub in the same building that we appreciated. Good reasonable place to stay if passing thru town.
10.0 Excellent
Pros: I loved every moment of my stay at Heritage Inn High River. The room and amenities were of a very high standard. The staff were friendly & the food was really good. It was in a good location- easy access to High River and also to the Highway
Cons: I really don’t want to say anything bad about this hotel. If I could wish for something to be different I’d wish for an elevator so it would easier to get to the upper level iand maybe a laundry so clothes could be washed on site.
9.0 Excellent
Cons: Air conditioner did not work even after staff was made aware of it
5.0 Okay
Pros: The room was clean, bed was somewhat comfortable, but the coffee maker didn't work even after several attempts to figure out what was wrong with it. Restaurant was very accommodating with Free Coffee.
Cons: We were specific that we were there on business only to be put in the room facing the pool, which the door kept being opened and closed by children and you could hear the screaming from the pool (Atrium) area.
4.2 Okay
Pros: Spacious room
Cons: We found hair on the bed sheets and the one of tge pillow case was dirty. The hotel doesn't have a good layout, lots of doors everywhere and you can easily get into the hotel without passing through the reception accesing their back doors.
3.0 Mediocre
Pros: The high point at Heritage Conference Center was the desk person who wore herself out trying to make things right of an unsatisfactory situation. We were greatly appreciative of her efforts. Once finally settled, we did find the bed comfortable and had a good sleep. Forgot to mention: Breakfast was very good with coupon to order from menu. Also, a partial refund for what we had gone through.
Cons: I hate to see a nice "looking" property with lots of potential go down the tubes, but our stay was ridden with poor maintenance and housekeepping, and 4 noisy dogs down the hall and eventually below us. Our first room was next to the dogs, left without owners. A move upstairs put us in a room with a toilet that didn't flush well. A look at another room had a toilet that didn't flush at all. Finally we found a room with things working (but no coffee filters or decaf). All this with the receptionist trying to address the problems, with sincere apologies, and the best of professionalism. One caveat: we were told that a school group had stayed a night or two before and likely plugged the toilets and perhaps did other damage.
7.5 Good
Pros: Waitress in the lounge was accommodating since we were there just before closing. Bug the waitress in the restaurant the following morning for breakfast stole the show. Great breakie awesome service with a smile.
Cons: Ice machine was broken Hot tub has not worked for a while.
Ramada by Wyndham High River - High River - Building
3
8.8 Excellent (379 reviews)
Overview Reviews
Refresh at this Ramada High River hotel centrally located off Highway 2 about 45 minutes south of Calgary near downtown High River, ice skating and swimming at Bob Snodgrass Recreation Complex, scenic grassland at the Frank Lake Conservation Area, golfing at Highwood Golf and Country Club or Rio Vista Golf Course, events at the Culture Centre, and many local restaurants. After a day of business or leisure, relax at this hotel with complimentary wireless Internet access, complimentary hot breakfast, complimentary newspaper, heated indoor pool with waterslide, hot tub, fitness center, guest laundry facilities, complimentary large-vehicle parking, meeting room, and business center with copy and fax services. Guest room amenities include microwave, refrigerator, and 32-inch flat-screen TV. Business and hot tub suites, as well as handicapped-accessible rooms are also available. Pets are welcome at this smoke-free hotel. There is no charge for children 17 and under with an adult.
10.0 Excellent
Pros: Excellent team of staff; all genuinely friendly people!
4.0 Okay
Pros: Room was clean and the location is great with several restaurants nearby and the staff was very friendly. Have stayed at this hotel before and during previous stays I had no issues.
Cons: The one thing that ruined my stay was the bed...it must have been an old mattress or in dire need of flipping or something. The only way I could avoid the divots and lumps was to literally sleep sideways with my head at the side instead of the top. Was a new experience for me, never have I had a bed that uncomfortable.
10.0 Excellent
Pros: The room my boyfriend and I stayed in was absolutely beautiful and so spacious. We absolutely LOVED the jacuzzi tub in the room and the beautiful king sized bed. The breakfast was AMAZING and even though we were late the lovely staff still fed us :) The location is also very nice, right across the parking lot from 2 or 3 restaurants!
Cons: Loved everything except for when we first got to the room I was told there would be wine. There was a bucket and glasses but no wine. Not a huge deal lol, we mostly just laughed about it. Still amazing service and staff, just human error :)
9.6 Excellent
Pros: The breakfast was delicious and well kept!
7.0 Good
Pros: The room we booked and paid for was not the room we had. It appears that bookin. Com didn’t relay messages to us or Ramada. We had trouble bringing up our booking on line until second day of stay and then were able to show to Ramada. They were ok explaining to us but we are not happy with booking.com
Cons: Same as above
9.2 Excellent
Pros: No rates were provided we paid more than others
7.0 Good
Pros: the staff is very friendly and accommodating..
Cons: The bed is kind of dusty especially the comforter
High River Motor Motel - High River - Building
4
8.2 Excellent (45 reviews)
Overview Reviews
Located in High River, High River Motor Motel provides free WiFi throughout the property. Guest rooms at the motel are equipped with a seating area, a flat-screen TV with cable channels and a private bathroom with free toiletries and a shower. All guest rooms at High River Motor Motel include air conditioning and a desk. Okotoks is 22 km from the accommodation. The nearest airport is Calgary International Airport, 80 km from High River Motor Motel.
4.2 Okay
Cons: odor of bedding was appalling
9.6 Excellent
Pros: There was no breakfast provided.
Cons: Coffee pot in room. But the owner loaned us a kettle as we had our own supplies.
8.0 Excellent
Pros: the location to where I was working. The cost was reasonable. the place was very very clean.
Cons: nothing
5.8 Okay
Pros: Clean rooms, very simple. Basic tv. Good value considering other options in high River.
Cons: Shower walls were in rough shape covered in tinfoil paper over holes in wall. Outside is in disrepair, staff barely speak English. staff Wanted immediate payment. Air conditioning works but no thermostat control was on high or nothing.
7.0 Good
Pros: It suited our needs for the weekend. Not sure it was worth the rate though under the circumstances.
Cons: Did not appreciate that l was given the impression that l was getting the last available room. We were literally pracically the only guests there on Friday with only a few more on Saturday.
Overview Reviews
The newest hotel in Okotoks, the Best Western Plus Okotoks Inn & Suites is a 100% non-smoking property and is located close to sporting venues and shopping. Guests of the Best Western Plus Okotoks Inn & Suites will enjoy upscale amenities and furnishings will experience the best service that an Okotoks hotel has to offer. Each of the 82 well-appointed spacious guest rooms and suites offer 39-inch LED HDTVs, complimentary Wi-Fi, refrigerators, microwaves and Keurig® coffee makers. Okotoks' newest hotel also features king, queen and two bedded long stay kitchen suites complete with everything necessary to make a cozy home away from home. Hotel amenities include an indoor heated swimming pool and waterslide, a whirlpool hot tub and business services. Start your day with a free and delicious, full hot breakfast. For the business travelers, all the modern conveniences are awaiting you. The Best Western Plus Okotoks Inn & Suites features fiber optic internet services and a fully equipped business center that will keep you connected. Meetings and seminars are worry-free when you choose the only hotel in Okotoks with meeting rooms and banquet facilities. The Best Western Plus Okotoks Inn & Suites is located one km from Seaman Stadium (Dawgs Collegiate Baseball), five km from Centennial Arena (Jr. A Hockey) and the immediate area is home to more than four golf courses. Hotel guests will find themselves minutes away from numerous outdoor activities in Kananaskis Country. Enjoy a quick trip into historic downtown Okotoks to take a Heritage Walking Tour or browse through some of the many shops and boutiques in Olde Towne Okotoks. Pets are always welcome! Make a reservation today at the Best Western Plus Okotoks Inn & Suites where you'll be treated to luxurious accommodations and friendly service! For the safety of our guests, our breakfast area, pool facilities and fitness center are closed until further notice.
9.0 Excellent
Pros: Quiet location, close to amenities
Cons: No
10.0 Excellent
Pros: New hotel, great room, great incl breakfast. Staff new too and did not know a lot about Calgary attractions
Cons: Hotel was about 20 min from access to Light Rail connection to Calgary which I did not mind too much after I figured it out.
10.0 Excellent
Pros: It was modern
Cons: Everything was excellent
10.0 Excellent
Pros: The hotel is new and had amenities that would be expected + good breakfast, and the staff was super friendly. I thought it was nice and spacious.
8.0 Excellent
Pros: Price was excellent, location very good, room very nice, quiet
Cons: no
7.0 Good
Pros: new and clean
Cons: price due to date
8.5 Excellent
Pros: Nice clean spacious room, close proximity to shopping, nice pool, very quiet
Cons: Breakfast is available from 6am to 9am weekdays...not very suitable for vacationing when a later breakfast would suit better! Should be until 10am at least...not just on weekends!
10.0 Excellent
Pros: Great hotel, very new and has a great buffet breakfast.
6.0 Good
Pros: Newish.
Cons: I got room near elevator, didn't like it, but it was seriously ok, not much of a noise.
9.0 Excellent
Pros: Great service and breakfast. Loved the pool, hot tub and water slide and workout room.
Cons: The corners of the shower had a little mold, but everything else was really clean.
Lakeview Inns & Suites - Okotoks - Okotoks - Building
6
8.4 Excellent (602 reviews)
Overview Reviews
Located in Okotoks, Lakeview Inns & Suites - Okotoks is in the business district, within a 5-minute drive of D'Arcy Ranch Golf Club and Seaman Stadium. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
6.0 Good
Pros: The bathroom is sizeable & neat
Cons: Nothing
4.0 Okay
Pros: The breakfast was ok, everything was stocked and clean.
Cons: It was difficult to sleep here as it was noisy at midnight and again at 3:30 am. People coming and going and being loud. The walls and doors didn't mask any noise so our night was a bad one.
3.0 Mediocre
Cons: The mattress are wore out the duvoe cover were all bunched and lumpy The breakfast consisted of toast or cereal For the money that we paid for the room l expected a lot better l have stayed in low end hotels before that have been better will not go back and disappoint ted in booking for there listing of this site
5.0 Okay
Cons: Our room looked like it hadn’t been cleaned. There were old blood stains on the sheets and it was unsettling. I believe the price of the room does not match how the room looked or felt. Way too expensive.
Okotoks Country Inn - Okotoks - Bedroom
7
8.2 Excellent (180 reviews)
9.1 Excellent
Cons: All was good
Elevate Rooms Harmony House B&B - Okotoks - Bedroom
8
8.8 Excellent (17 reviews)
Overview
Located in Okotoks, Elevate Rooms Harmony House B&B is within a 10-minute drive of Seaman Stadium and D'Arcy Ranch Golf Club. Featured amenities include a business center and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Royal Duke Hotel - Okotoks - Bedroom
9
8.4 Excellent (285 reviews)
8.0 Excellent
Pros: Clean and quiet. Very comfortable bed
8.0 Excellent
Pros: The comfortable bed with great pillows.
Cons: The loud heater.
5.4 Okay
Pros: The room was clean, good shampoo
Cons: The steps to bring your luggage in were narrow and steep, smoke from the patio below the room came in to the room when you turned the fan on, You needed the window fan on to cover the noise from the bar just below the room. No blow dryer. The bed was uncomfortable. Both the tv and coffee machine were difficult to operate
10.0 Excellent
Pros: Great location. The restaurant downstairs is amazing. Loved everything I tried. Clean and comfy. I will definitely be back.
7.5 Good
Cons: Housekeeping every other day and not daily like most hotels
8.8 Excellent
Pros: Everything else was great
Cons: That a person was smoking down the hall outside with the door open do the smoke was coming in and I could smell it
7.5 Good
Pros: Clean and cozy, nice view of the main street from the window. Other than the music outside, the rest of the night was quiet.
Cons: Music from the pub/speakers outside played until midnight
6.7 Good
Pros: The room was very clean. The staff were very friendly and did double duty between the bar downstairs and the hotel which is fine, I expected this. Good location in town with the best breakfast place just steps away. Bar conveniently located down stairs from room. Good food and no need to drive.
Cons: Accessibility to the rooms from the parking lot was very difficult. I had to use fire escape to unload my car and this went right by the ventilation from the kitchen. The steel steps and hand rails were covered in grease from the vent for the fryers. Rooms were dated but very clean but the wifi did not work.
The Ridge Okotoks - Okotoks - Building
10
9.7 Excellent (29 reviews)
Overview Reviews
The Ridge Okotoks features a restaurant, fitness centre, a bar and shared lounge in Okotoks. Among the various facilities of this property are a garden and ski storage space. There is a terrace and guests can make use of free WiFi and free private parking. Guest rooms at the guest house include a flat-screen TV with satellite channels, Blu-ray player, and a private bathroom with a hot tub, a hairdryer and free toiletries. All guest rooms will provide guests with a wardrobe and a kettle. Continental and American breakfast options are available daily at The Ridge Okotoks. At the accommodation guests are welcome to take advantage of a hot tub. Guests at The Ridge Okotoks will be able to enjoy activities in and around Okotoks, like skiing. Calgary is 47 km from the guest house. The nearest airport is Calgary International, 58 km from The Ridge Okotoks, and the property offers a paid airport shuttle service.
9.6 Excellent
Pros: This truly is a beautiful place to stay in picturesque countryside a short drive from Okotoks. Randy and Laura are the most hospitable hosts you could ever wish to meet. Thanks for a great stay.
Cons: Nothing.
9.0 Excellent
Pros: Breakfast was excellent!!!
Cons: The fact we could not stay longer!!!
10.0 Excellent
Pros: Very large and comfortable bed; spotless bathroom, with bath and over-bath shower. Plenty of hot water. Pleasant lounge area if required. Excellent breakfast, cooked to perfection; nice coffee. Friendly hosts, friendly dogs!
Cons: Although not in any way remote, it was useful to have checked out the best route to the property in advance as we were arriving at night. In the dark it was not immediately clear which of the three buildings was the main house, and which door we should be knocking on, but these are minor issues.
10.0 Excellent
Pros: Arriving in Calgary after a 13 hour drive from Winnipeg, our original plans had fallen through and we were in a panic to find somewhere to sleep. This property came up in our search and we booked it very last minute. This whole ordeal felt like a terrible mess, but it turned out to be the best thing that could have happened! Randy and Laura were wonderful and accommodating hosts. Their property is absolutely gorgeous! It is a 15 minute drive outside of Calgary in the town of Okotoks, and located at the top of a hill. The views of the mountains in the distance were amazing, and the hosts set us up with a bonfire looking out at this view. The rooms are cozy and very well maintained, and there is a common area with a couch and tv and more windows to look out at the view. The breakfast included is fantastic and made in house by Randy and Laura, and is delicious. Our experience there was so wonderful, we recommend anybody visiting Calgary to spend a night here and escape the hustle of the big city. We would definitely stay here again.
Cons: Everything was fantastic, zero complaints.
9.6 Excellent
Pros: I had stayed at a bnb in Atlanta Georgia with some Friends, I t left a lot to be desired. I had come with a fair degree of skepticism. This greatly exceeded my expectations
10.0 Excellent
Pros: Eveything was perfect. Thank- you, randy and Laura
Cons: It woukd be better if a,restaurant on site was,available. For si nees abs su h not jusrclarge groups.

Best rooms in High River

Ramada by Wyndham High River - High River - Building
1
8.8 Excellent (379 reviews)
Overview Reviews
Refresh at this Ramada High River hotel centrally located off Highway 2 about 45 minutes south of Calgary near downtown High River, ice skating and swimming at Bob Snodgrass Recreation Complex, scenic grassland at the Frank Lake Conservation Area, golfing at Highwood Golf and Country Club or Rio Vista Golf Course, events at the Culture Centre, and many local restaurants. After a day of business or leisure, relax at this hotel with complimentary wireless Internet access, complimentary hot breakfast, complimentary newspaper, heated indoor pool with waterslide, hot tub, fitness center, guest laundry facilities, complimentary large-vehicle parking, meeting room, and business center with copy and fax services. Guest room amenities include microwave, refrigerator, and 32-inch flat-screen TV. Business and hot tub suites, as well as handicapped-accessible rooms are also available. Pets are welcome at this smoke-free hotel. There is no charge for children 17 and under with an adult.
10.0 Excellent
Pros: Excellent team of staff; all genuinely friendly people!
4.0 Okay
Pros: Room was clean and the location is great with several restaurants nearby and the staff was very friendly. Have stayed at this hotel before and during previous stays I had no issues.
Cons: The one thing that ruined my stay was the bed...it must have been an old mattress or in dire need of flipping or something. The only way I could avoid the divots and lumps was to literally sleep sideways with my head at the side instead of the top. Was a new experience for me, never have I had a bed that uncomfortable.
10.0 Excellent
Pros: The room my boyfriend and I stayed in was absolutely beautiful and so spacious. We absolutely LOVED the jacuzzi tub in the room and the beautiful king sized bed. The breakfast was AMAZING and even though we were late the lovely staff still fed us :) The location is also very nice, right across the parking lot from 2 or 3 restaurants!
Cons: Loved everything except for when we first got to the room I was told there would be wine. There was a bucket and glasses but no wine. Not a huge deal lol, we mostly just laughed about it. Still amazing service and staff, just human error :)
9.6 Excellent
Pros: The breakfast was delicious and well kept!
7.0 Good
Pros: The room we booked and paid for was not the room we had. It appears that bookin. Com didn’t relay messages to us or Ramada. We had trouble bringing up our booking on line until second day of stay and then were able to show to Ramada. They were ok explaining to us but we are not happy with booking.com
Cons: Same as above
9.2 Excellent
Pros: No rates were provided we paid more than others
7.0 Good
Pros: the staff is very friendly and accommodating..
Cons: The bed is kind of dusty especially the comforter
Super 8 by Wyndham High River AB - High River - Building
2
8.9 Excellent (513 reviews)
Overview Reviews
Welcome to the award winning 100 Percent Smoke Free Facility Super 8 High River AB. For a taste of western hospitality at its finest, visit High River Alberta, conveniently located on Highway 23. Only 25 minutes South of Calgary and nestled along the Cowboy Trail, High River is steeped in history and rural charm. Pet Friendly and close to Highwood Memorial Centre, Highwood Golf and Country Club, George Lane Park and Calgary. The next time you are looking for the perfect family get-away or needing all the convenience of a big-city, business hotel, stay at the Super 8 High River AB and enjoy our warm and friendly hospitality and clean and cozy rooms. Friendly hospitality and clean comfortable rooms. Beautifully appointed luxury suites and family rooms. Fully equipped kitchenettes with 3 double beds or 2 queen beds. Giant waterslide, pool and hot tub. Fridge, microwave, coffee maker, hair dryer, iron and ironing board in every room. Elevator for your convenience. Indoor heated pool. Guest laundry. Fitness room. Free Super Start breakfast. Pets allowed with permission in designated rooms, fees apply. Car, truck and bus parking available.
5.8 Okay
Pros: Needs updating and good cleaning.
8.0 Excellent
Pros: good breakfast
8.0 Excellent
Pros: Pool area w slide and hot tub. Pets accepted.
Cons: Breakfast was disappointing, especially after staff raved about it a check-in. (no fruit, no whole grains)
10.0 Excellent
Pros: During some very difficult times, the hotel was welcoming, staff were thorough, and efficient.
Overview Reviews
Located just 40 minutes south of Calgary, the Heritage Inn Hotel & Convention Centre High River is a full-service hotel that features 72 comfortable guest rooms and suites. An impressive array of amenities are available at this hotel, including an indoor pool, fitness room, complimentary Wi-Fi access and an on-site restaurant, lounge and pub. Dogs are allowed at an additional charge; please contact the hotel directly to book a dog-friendly room. This hotel does not have an elevator.This hotel has banquet and meeting facilities that can accommodate up to 400 guests and offers full catering service with customized menu options. It is the perfect place to hold business meetings, commercial conferences, regional conventions or any other type of special event.
5.0 Okay
Pros: Staff are very friendly. Breakfast was good.
Cons: The room was not very clean. No coffee pot in the room. Hot tub has not worked for a while, no indication upon booking.
3.0 Mediocre
Pros: Food in restaurant was good for the price
Cons: TV did not work properly, service people did not refill the coffee and condiments on a daily basis. One supper I was told twice that they didn't have the potatoes I asked for so I settled on mash potatoes with gravy which they charged an extra $0.75
8.3 Excellent
Pros: Good size rooms, comfortable beds, quiet and clean.
6.3 Good
Pros: The staff were very friendly
Cons: It was unfortunate that there where a lot of "out of order" such as the hot tub for example
8.0 Excellent
Pros: Dated but clean rooms. Nice pub in the same building that we appreciated. Good reasonable place to stay if passing thru town.
10.0 Excellent
Pros: I loved every moment of my stay at Heritage Inn High River. The room and amenities were of a very high standard. The staff were friendly & the food was really good. It was in a good location- easy access to High River and also to the Highway
Cons: I really don’t want to say anything bad about this hotel. If I could wish for something to be different I’d wish for an elevator so it would easier to get to the upper level iand maybe a laundry so clothes could be washed on site.
9.0 Excellent
Cons: Air conditioner did not work even after staff was made aware of it
5.0 Okay
Pros: The room was clean, bed was somewhat comfortable, but the coffee maker didn't work even after several attempts to figure out what was wrong with it. Restaurant was very accommodating with Free Coffee.
Cons: We were specific that we were there on business only to be put in the room facing the pool, which the door kept being opened and closed by children and you could hear the screaming from the pool (Atrium) area.
4.2 Okay
Pros: Spacious room
Cons: We found hair on the bed sheets and the one of tge pillow case was dirty. The hotel doesn't have a good layout, lots of doors everywhere and you can easily get into the hotel without passing through the reception accesing their back doors.
3.0 Mediocre
Pros: The high point at Heritage Conference Center was the desk person who wore herself out trying to make things right of an unsatisfactory situation. We were greatly appreciative of her efforts. Once finally settled, we did find the bed comfortable and had a good sleep. Forgot to mention: Breakfast was very good with coupon to order from menu. Also, a partial refund for what we had gone through.
Cons: I hate to see a nice "looking" property with lots of potential go down the tubes, but our stay was ridden with poor maintenance and housekeepping, and 4 noisy dogs down the hall and eventually below us. Our first room was next to the dogs, left without owners. A move upstairs put us in a room with a toilet that didn't flush well. A look at another room had a toilet that didn't flush at all. Finally we found a room with things working (but no coffee filters or decaf). All this with the receptionist trying to address the problems, with sincere apologies, and the best of professionalism. One caveat: we were told that a school group had stayed a night or two before and likely plugged the toilets and perhaps did other damage.
7.5 Good
Pros: Waitress in the lounge was accommodating since we were there just before closing. Bug the waitress in the restaurant the following morning for breakfast stole the show. Great breakie awesome service with a smile.
Cons: Ice machine was broken Hot tub has not worked for a while.