Reception staff cordial. Facilities run down, no breakfast service, waited forever to get semi-hot water.
4 stars
Trailborn Highlands
Photos of Trailborn Highlands
Overview
Boasting a Jacuzzi, Highlands Inn Lodge is located in Highlands and provides comfortable accommodation. It is ideally positioned for guests wishing to visit local attractions.
There are a range of facilities on offer to guests of Hampton Inn Highlands, including a 24-hour reception, a library and meeting facilities. In sunny weather, an outdoor terrace provides a nice spot to relax.
The motel features 58 rooms, all of which are filled with a range of amenities to ensure an enjoyable stay. They are also equipped with a mini bar, a refrigerator and a microwave.
Latest deals for Trailborn Highlands
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Trailborn Highlands
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Microwave
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Bathroom
- Bathtub
- Hairdryer
- Shower
- Bathrobe
Services and conveniences
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Outdoor
- Balcony
- Terrace/Patio
- Garden
General
- Soundproof rooms
- Family rooms
- Fireplace
Pool and spa
- Hot tub
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Bedroom
- Alarm clock
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Trailborn Highlands
7.5
Good
382 verified ratings
Wonderful
97
Very good
54
Good
57
Okay
37
Fair
53
Mediocre
21
Poor
63
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many noting the comfortable beds and peaceful atmosphere. However, there were several complaints about the service, including issues with staff assistance and housekeeping. Some guests felt the hotel was overpriced for its age and amenities, and there were mentions of limited breakfast options and outdated facilities in certain areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
1 review
7 out of 10
2 reviews
All reviews
Pros (+) The antiques were beautiful. It was so quiet. Front desk employees were very friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a cozy fireplace, complimentary breakfast, a hot tub, and a convenient location close to downtown and great eateries.
What are the common concerns about the hotel's facilities?
Guests have mentioned concerns about the dated bathrooms, the need for updates, and the unavailability of the hot tub.
When is the best time to visit the hotel?
The high season is in February, and the low season is in March.
What practical information should guests know about parking?
The hotel offers free parking, ensuring convenience for guests.
How is the quality of the beds at the hotel?
Guests have praised the comfortable beds, ensuring a good night's sleep during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Gas Fireplace
Several guests enjoyed the cozy atmosphere and warmth provided by the gas fireplace in the room.
Consider Bringing Your Own Coffee
Some guests experienced issues with the coffee maker in the room, so bringing your own coffee might be a good idea.
Check for Room Updates
Several guests mentioned that while the rooms were comfortable, there were comments about the need for updates, particularly in the bathrooms.
Verify Breakfast Availability
Despite some reviews indicating a lack of breakfast, it's advisable to verify the current status of breakfast offerings before your stay.
Inquire About Nearby Wildlife
Be mindful of potential encounters with wildlife, as some guests reported bears in the parking lot and surrounding areas.
Confirm Renovation Plans
The hotel is reportedly planning renovations, so it might be worth checking the status of these plans before booking.
Bring Toiletries
Some guests noted issues with the provided toiletries, so bringing your own might be a good idea.
Check for Balcony Views
If you enjoy scenic views, consider requesting a room with a balcony to enjoy the beautiful surroundings.
Consider Noise Levels
Thin walls were mentioned in some reviews, so light sleepers may want to consider this when choosing a room.
Inquire About Outdoor Spa Availability
Some guests were disappointed by the closure of the outdoor spa, so it's worth checking if it's operational during your stay.
Location
96 Log Cabin Lane, Highlands, NC 28741
What's nearby
- The Bascom390 yd
- Highlands Playhouse0.4 mi
- First Presbyterian Church0.5 mi
- Church of the Incarnation0.5 mi
- Highlands Country Club0.7 mi
- Bridal Veil Falls1.9 mi
- Dry Falls2.2 mi
- Cullasaja Falls5.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Trailborn Highlands
Low season | May |
|---|---|
High season | July |
Average price (weeknight) | $233 |
Average price (weekend night) | $289 |
When to book a room at Trailborn Highlands
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Trailborn Highlands
FAQs when booking at Trailborn Highlands
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Value for money | 8.8 |
|---|---|
Distance to city center | 0.4 mi |
Everything you need to know for your stay in Highlands
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