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The staff and location were great. Need to change out the carpeting and replace the grouting in the bathroom. Couldn't get wifi in our room.
This place was in a beautiful spot away from town . The restaurant had delicious food with very nice employees . The hotel has lots of history behind it. Great romantic getaway.
Good location for Highlands and local waterfalls. Breakfast very limited
Lovely little cottage. Don't expect a lot of room if your going with the cheapest fare. It was, however the best deal. We still had room for a cot beside the bed if your trying to be really cheap. The bathroom might be a bit dated, but it is very clean.
Lovely and hospitable.
staff was outstanding, morning breakfast and coffee was nice, location is great a little dusty and old but that is like most cabin / cottages
location Bed was sagging in the inner part. Outer perimeter of mattress was like a small wall. Slept on it okay but was weird having a slight blockage when getting out of bed.
Hard to say,just a decent hotel Was unable to switch to a handicap room.(forgot to do so during reservation process)
2nd floor rooms only and no elevaror.
Great water pressure, so the shower is nice. The built-in sofa at the window is a favorite feature of all their rooms. Most importantly, the rooms are kept clean. The very cheapest and most minimal of toiletries in the bathroom. Additionally, the breakfast has been pared down to only breads (mini-muffins, tiny bagels, waffles) and a handful of cereals. No fruits, no proteins. Hardly worth the time.
I went there with my husband and as soon as we stepped in to the office, the staff was so welcoming. The view of the mountains in the back was just amazing. I would definetly recomend this hotel to all my friends and I will definetly stay there again.
I would definitely stay here again. The rooms are very clean and neat with an useful microwave and refrigerator. They have new furnitures and their pool is really clean. There is an excellent view of mountains from the rooms. The beds are certainly cozy. The staff is great. They are very friendly and helpful. They have a great picnic area for your family to enjoy. I am definitely looking forward to staying at the Mountain Valley Inn soon. It's the perfect place for me and my family to stay. And it's absolutely worth it!
This motel is a very nice place to stay at. The staff was extremely friendly and the room was clean. It included everything that we needed (microwave and fridge). The beds were comfortable also. We really enjoyed our stay and will plan to go back to visit.
The staff at the front desk were friendly and handled check-in and departure well. The room I was assigned to had an odor of excessive use of cleaning products, indicating it was probably long overdue to be stripped and redone. A broken, hazardous outlet by the bed was one item. The microwave, though it worked OK, was rusted where it sat on the small 'fridge, which had never been defrosted, the freezer crusted over with ice. The bathroom was clean, and there was plenty of hot water, but I had to be careful to avoid being scalded in the shower if you turned the control to full hot. The next morning I was awakened by loud banging and pounding on the wall behind the bed. Turns out I got a room right next to one that was being renovated, with no consideration for me as a guest being awakened by all the noise. Had I known about it, I would have demanded another room away from this area. No excuse for this treatment, the management failed to take this into account.
If you are looking for a basic room that is clean, with a fridge and microwave, this is a good value for the money. It does have external entrances to the rooms, whch could raise a securoty question for some families. There is a grocery store next to the hotel.
This place was bad even for just one night. The beds were uncomfortable and the water in the toilet flushed brown. Didn`t sleep a wink and could not wait to check out
After driving for hours, we went into the office got our room key, got checked-in. The place was so clean and the staff was so friendly and helpful. The room had a refrigerator, microwave, and a coffee pot. The room seemed like it was just recently remodeled. We had stayed at the mountain valley inn for two nights and our stay was very enjoyable. We had the continental breakfast there. The pool felt really good in the hot weather. There was a playground there for the kids. My family and I really enjoyed our stay. We would definetly go back and stay.
Excellent value for the money. The room was clean and very spacious. I would recommend this to anyone looking for an inexpensive room in a great location.
This was the best place for me and my family to enjoy our trip. It had everything we needed. A nice pool for me and my wife, and a playground for my kids. There were many attractions around the city. The rooms were clean, and the continental breakfast was amazing. I would recommend this motel for any family who wants to have a great time.
This is a hidden gem. It has friendly staff and the room that I stayed in was very clean. I was impressed.
The hotel common areas and the room felt incredibly clean and fresh. Then, there's the location, of course - nicely located minutes from Cashiers and Highlands.
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Nice to have included a 'hot' complimentary breakfast !
Cleanliness, comfortable bed/bedding, & friendly staff. I personally would like better quality breads for breakfast and real maple syrup for waffle station.
I'm big on customer service and the staff was GREAT!! We are already planning a Fall trip. Thanks Hampton Inn for making my anniversary a great one!!
The staff was great and very friendly. Location was on point and easy access to all of our hiking destinations. Definitely will be back.
Great location. Nice amenities and decor. Friendly staff. Comfortable rooms. Free continental breakfast. Food (mainly the flavor/taste) of continental breakfast could have been better.
Hotel manager was exceptional. 10 stars for her
The staff was very friendly throughout our stay. The area was beautiful, as was the hotel itself. The beds were comfortable and the hallways were quiet. My youngest son absolutely loved the pool, although it was cold! Very nice stay! While the area is beautiful, it is very remote (surrounded by mountains and very windy roads!) If you are looking for shopping malls and tons of well-known food chains, this is not the place for you! I personally loved it, but it is in a rural setting.
Hotel was nice, it was very far away from shopping and dining. There is definitely not enough parking fir hotel guest.
Beautiful hotel and design. Wife went around taking pictures of the hotel. And location for hiking waterfalls is a perfect plus.
Location was very good. Price was good. Very clean and staff very friendly and accommodating. I was unable to get into the room I was originally booked into. The key would not open the door! So I had to be re-located to a lesser room. Rate was same. This was a little disappointing, took a long to resolve but staff was great at helping out.
Beautiful spot in the mountains. Nice room with new carpet and bedding, but not totally renovated. Friendly helpful staff. Nice outdoor pool with lovely deck to sit on, but chairs have no pads and are quite uncomfortable after a few minutes! Fire pit for evening campfires. Nice playground for kids. Walls are very thin - you can hear EVERYTHING in the next room! Wall air conditioner goes on and off all night- no setting for constant fan. Smokers sit outside the rooms smoking which means you may have to walk through clouds of smoke to get into your room.
Clean room good bed great price
Nice people and the room was basic but clean. If you're looking for a place to sleep and a value it's a great choice.
Loved the place overall, awseome staff, quaint but not to small, great location, rooms were nice. Likedthe fact that there a lot of things in walking distance. The beds are on the hard side, and in a wing of non smoking rooms there are two smoking rooms at the end of the hallway which in our case the odor spiiled out of those rooms, so if you are really smoke sensitive specificlally request a room away from the smoking rooms.
The staff was accommodating despite overall disasters popping up around the property and within their organization. Not a very nice room. Reminded me a of a motel 6. Spa facilities were dated and didn't have that relaxing clean spa smell. Pool was not open due to some extenuating circumstances.
A beautiful setting with it's mountain golf and convenient location to many great nature spots.
The staff was very nice and helpful. For the affordable place, it was nice. Rooms were a bit dated, but their bathrooms are updated and they provided a fridge and microwave. I had my toddler with me and he was comfortable and staff was welcoming to children. The place is really clean! I would stay again. A good stay if you are looking for a cheap place but don't care about out of date rooms. TV is dated, and I heard my neighbors a little muffled. However the air unit muted their voices, so me and my toddler son slept really good.