Hinckley Hotels

it had a seperate enterance to the rest of the pub.the numbers type key is a very good idea.carparking was very good.

lack of staff when i left.I felt like a thief creeping away.lack of access to food. ie. was not offered either somethuing to eat when I got there nor (as there was no staff in the morning) was I offered breakfast. even though the blurb for the Red Lion did say breakfast coyuld be had for £7. But I must say that all things considerd I would and even may book in there again.

Clean comfortable beds. No other good points.

No bathroom towel rail, or working fan. Water luke warm, washbasin minute, shower flow poor and no c.h. in mornings. No chair or wardrobe in room. TV didn't work. Dirty socks left in one drawer. Generally shabby - tea/coffee stains, chipped paintwork, one drawer handle missing, venetian blinds broken, stained waste bin not emptied during our stay, or tea/coffee supplies replenished.

The staff made this hotel beak for us, its not often you find people so happy to help you.

Hotel and bedroom clean and well decorated, good facilities

breakfast area was like feeding time at the zoo. staff were not able to seat at a table. improvement on breakfast staff would have pulled your score for hotel staff to excellent.

Affordable, easy to find, clean, quiet

Cheap and clean. Decent bed and had a bath. Wifi was free (but signal was v poor).

Kettle stand was broken but still worked. Heating was only just adequate. Pillows were a little too big.

The standards of the rooms.

The price of car parking.

the retail close by

some things

staff were friendly

Easy parking, very clean, friendly staff,

The restaurant was very small conscidering the amount of rooms,,as there was a load of coaches the restaurant was working on a shift basis and I was asked to come back later ( I was famished)..I ended up going to the local Harvester about 5 minutes away which was excellent and very cheep...probably better than the restaurant.

That it was within easy reach of Birmingham NEC without being in the city. Pleasant surroundings,neatly tucked away from the road.

The toilet paper was very cheap and nasty. Something you would expect in a public toilet not a hotel. Breakfast if paid for at the hotel, too expensive. Would book online next time!

receptionist (an Irish lad) was very helpful and extremely efficient. He was an excellent frnt man for the hotel.

The free tea and coffee and the trouser press.

The odd stain on the carpet and the increased security on the hotel room door did not seem to work

convinient central location

no

Fine,it is good and the service is fine .the only problem is it is too cold inside the room,even if turn the air conditioner to 30degree

Good staff on reception and in breakfast room

Room was a bit cold - had to ask for a heater. Toiled for a long time to get internet access - when I queried with reception they said they had to "release" access - which was annoying as I wasted time trying to resolve. Would have been useful if there had been a notice in the room to this effect.

The waitress who had a sense of humour!

The fire alarm going off at 4am (faulty sensor) THe hotel receptionist (miserable)

I found it very cold in the room even with heating on, should of asked for another duvet!

Booking.Com had not forwarded the correct reservation details to the Holiday Inn Coventry.A morning paper was ordered but not left outside room and only received on checking out at midday.

The staff were really nice and helpful

Nothing

Very friendly staff who were extremely helpful and efficient. The restaurant provided good food and excellant value as did the hotel accomodation. Would thoroughly recommend this hotel and its staff to friends looking to stay in a hotel in this area.

None

Very good value for money, clean and comfortable, free parking and breakfast was adequate. Recently refurbished. Deffinately recommend this to others.

The room we upgraded to was lovely.

We had to pay to upgrade to a warmer room. The room we were first allocated was very cold, almost fridge like and the cistern took a great length of time to flush. The drink i was served at the bar had to be returned because the soda was flat so we requested an upgrade. The upgraded room was beautiful. God help anyone who had to stop in the modern wing.

Dinner was very good and the lounge/ lobby area is very impressive and was tastefully dressed for Christmas

They gave my 2 subordinates free upgrades to 'executive' rooms and passed me over in the process - bodes well for their future prospects with our company :)

Quiet area of Coventry, nice and peaceful after the hustle and bustle of the 'city areas'. We had a large room with a large, very comfortable bed.

Having checked in, we entered our room to discover a 'bomb site' (the room had not been made up after the previous occupant). We were upgraded to a better room but the hotel had two rather disappointing points that should be addressed ... The corridors were 'littered' with the remnants of peoples food and drink from their rooms (and these items stayed outside of the rooms, in the corridors, overnight and were still there the next mid morning) ... and ... the hotel is understaffed, there was a painfully slow wait for breakfast and checking out.

Because I was down for a wedding the hotel was suitable for a function tobe held in.

Excellent service from all staff. Excellent food and restaurant facilities. Excellent ambience in bar and restaurant area. Spacious room layout. Free wifi and excellent car parking facilities. Felt safe as a single female guest.

External light close to the window and only a thin blind meant that the room remained relatively light all night making it difficult to sleep. Pillows thin, hard and uncomfortable. Shower would not fully turn off and could be heard dripping all night - again making it difficult to sleep.

very quiet and romantic hotel to stay at

stairs going to the rooms were very squeaky late at night

Excellent room, clean, comfortable. Modern but plenty of character. Friendly helpful staff. Excellent food, dinner and breakfast.

Not enough milk with tea-making kit. Motion detector in bathroom needs to be more sensitive to prevent blackouts. Don't need "muzak" at breakfast!

Comfortable bed, good breakfast.

Friendly & attentive staff.

None.

Lovely comfortable room, clean hotel and good breakfast. Very good idea to have a small communal fridge with fresh milk and bottled water. Friendly, helpful owners. Quiet but excellent location. Lots of restaurants within walking distance. Would recommend tour of Kenilworth Castle.

Nothing bad to report.

The hotel was easy to fine and ideally situated for visiting the centre of the city. 5 mins walk from the shopping centre, 10 from the Catherdrel.

No specifc parking for the hotel, although there was a car park next to the hotel, which the hotel gives you a 10% discount for.

It's quite, cozy, clean and has all the basics that a traveller needs

All was great

Good parking

Musty smell in room Bed too soft and too smallLack of desk area,Missing WI FI instructions, No hair dryer. Very cold cooked breakfast

Room was good, pub next door convenient and good value

Room I was in (32?) seemed to be next to heating system, was noisy all night.Would still recommend but be choosy about room. Had problems at checkout as company was paying b&B and i was paying extras. Staff didn't know how to process as not used to checking out in this way.

Hotel staff gave excellant customer service

Bed was not good, and bathroom water system was noisy next door

The staff were very friendly and approachable.

Management were not in evidence. The staff need more training, and management need to take control.

The restaurant in the hotel was excellent with a good range of South Indian food that was presented well and which was good value for money. The room was excellent and the staflf could not have been more wecoming.

Very good food god, staff very good.

Did not replace towels that was taken or tea bags but when asked was given tea bags.

Very clean

Very poor service especially in bar

Staff reacted well to setbacks. Very nice room (albeit next to car park), but some lights didn't work. Excellent swimming pool.

Our room was for disabled people, and had no shower facility and an awkward bathtub. There was no TV remote or tea/coffe making facilities, but staff quickly remedied this. Directions for getting to hotel need to be reviewed.

A nice find. Good unique comfortable rooms . Will defiantely use this hotel again if in the area.

Bathroom in Room 3 was a bit cold though . Radiators need bleeding. Breakfast choice was a bit basic but adequate and good quality. Volume of the music in bar was a bit loud late at night as my room was directly above.

the lovely welcome from the staff, excellent service.Very comfortable room with nice modern fittings and super bathroom. The continental breakfast was very well laid out and plentiful , newspapers to read etc. Their cocktail bar was very popular with the locals too which was nice to see and again service impeccable. Fabulous boutique hotel, highly recommended.

No complaints whatsoever.

The best thing about my trip was when I checking out and leaving in the morning. The staff were attentive but the hotel really let them down.

This hotel is very run down and dirty. My room was very small the curtains were falling down, the carpet was filthy, the shower was covered in mould and the divan bed didn't even have a valance on it. disgusting room. I would never stay there again or recommend it to anyone.

The staff greeted me as if I was their most important customer ever. and was the same until I left. Food was excellent at extremely reasonable prices. Room was really well appointed.

Nothing !

stayed at hotel after a wedding that took place there. found the staff helpful and friendly and food was exellent.

none

The staff were very attentive and nothing was to much trouble. They ar a credit to teh hotel and company. PLease pass on my comments.

Nothing

Room, Food,staff,communcation Already in the hands of the people claiming to be the hotel owners &Wyndhams the company who issued the franchise.

The evening meal was up to standard, and we received good service.

Error made by staff regarding our booking. Only one room allocated for 4 people, instead of two booked. This however was sorted out, but one room was inadequate as the bed was small and the duvet was not big enough for the bed!

Very friendly and helpfull staff, ease of acess and very clean.

Room beginning to show age but still perfectly acceptable. General cleanliness at adjacent TGI's crockery/cutlery slightly below expectations but good food.

The staff. Nothing was too much trouble and they were incredibly friendly.

Bedroom warm, whilst outside temperature very cold, also spacious room.

Road traffic noise.

i have stayed at the longshoot a few times and have always been very happy with the room and enjoyed my stay, the only thing this time was had to stay in a twin room as no double left although i know that can't be help. i will deffinately stay at the longshoot again.

there was nothing really that i didn't like