Cons: This hotel needs some serious assistance in the staffing and morale department. There was only one person running around like crazy to check in a large group of folks arriving. The clean rooms were not updated in thw system and each room had to be personally viewed by him to know if the room was ready. There has to be a better way of doing business.
Cons: Just pool area need more ventilations due to chlorine but otherwise very nice.
Pros: Friendly staff. Quiet location. Overall a comfortably, relaxing feeling about the place,
Pros: Friendly staff,clean rooms.Nice lobby.This is a happy hotel.
Pros: The rooms are very modern and has all you need in it. The hotel is in a great location. Not far from Ft Stewart. Close to restaurants, gas station and stores. And the best thing is its pet friendly.
Cons: The rooms need to be dusted and cleaned better. It is too nice of a hotel to let that be the problem.
Pros: Cleanliness. Friendly, helpful staff.
Pros: People, pool, cleanliness
Cons: Staff used cell phones while on duty
Pros: Amazing, the hotel had all the amenities that I wanted. A pool to entertain little ones and a fitness center right next to it. Great job, great hotel!
Cons: Too much chlorine in the pool I broke out a few times also laundry room should be free.
Pros: It was a nice clean and friendly. They were very helpful with places to eat around them. I will stay with them again
Pros: Room was comfortable, and my stay was quiet.
Cons: Coffee maker didn't have filter tray, couldn't make any coffee. I told front desk and it was never replaced. Rm. #328
Pros: The bed was comfortable, spacious room
Cons: Dirty bathroom, over priced, the AC unit was broken, paper thin walls
Pros: The location was good, very close to everywhere we needed to go. Outside has a fresh paint job and it seems like they are getting ready for a big renovation
Cons: When walking through the door you get greeted with a very strange old smell, very stuffy, and sticky floors... You may never slip and fall there because the all bare floors are sticky and very noisy to walk on. The staff checked us in and gave us a room on the third floor. The kitchenette was 20 years older than me and should have been in a museum. No pots or pans, I didn't feel like askiyfor them at that point either. Even though the room was a non smoking room it smelled strongly of old smoke, the type that you can't get used to and that seeps into your clothes and makes you smel the same. The bed seemed freshly made, still found hair on it though. There where some stains on the carpet that could have been blood or so. The tv was old too. The bathroom was cleaned not all to well and over the stay we figured out why. The cleaning staff doesn't get done cleaning before 5. Our room was the very last on the top floor. So when we came back from an exhausting day at 5 and the room wasn't cleaned yet, we sent the the cleaning lady away. We figured she then would start with ours the next day, but she didn't. It was the same spiel but we left again after 5 so she could clean it. It wasn't much she dis but I don't really blame her, she seemed exhausted and overworked by then. The breakfast was an adventure. We barely ate any, and the breakfast room floor is super sticky as well. All in all we would not recommend staying there. Maybe after the renovation. But until then it feels filthy and very outdated. The pillows were very terrible too.
Pros: Large rooms.
Cons: Hotel entrance was the only thing clean about it. I arrived at 4pm, which is one hour after check-in, but my room was still not ready and I was told to wait for another 30mins. When entering the room, a moldy dingy smell smacks you in the face. The floors had not been vacuumed and there were old used plastic cups under the chair in the corner. The bed seemed clean, but there were make up stains on the pillow. The AC unit in did not work. The fan blew air but not cold/hot air. The ice machine on the first floor did not work. The breakfast that was served the 3 mornings I was there was pitiful. Also, there was an inspection while I stayed and the staff was scrambling around and cleaning like crazy. The staff did not seem to care about guests what so ever. There was plenty of cussing, ignoring, and they even served themselves breakfast while guests were still in the dining room. Overall, it was not a good experience. I will not be returning.
Pros: Location was great for our event. The live was good. The beds were Comfortable.
Cons: The bathroom. The tub was very out dated and the tile was in bad shape. It took all the strength I had to pull the tub facet on. There was roaches crawlingcrawling out from behind the pictures.
Pros: This hotel was definitely up to par with any other hotel I have stayed in. The room was clean and the staff was great. We didn't get to check in until 2 am and the guy working helped us very quickly and efficiently to get us into a room. Thank you!!
Cons: The only thing I didn't like was the shower, it wasn't unclean just old and needed an upgrade. The water knob would hardly turn and you couldn't get it just warm enough. It was either to cold or way to hot.
Pros: Great staff. Nice and clean bedding. Very comfortable bed. Glad they held the cost down for St Patties week-end.
Cons: The breakfast. Water tasted terrible which caused not so good coffee and orange juice, which had to be made from the same tap water.
Pros: Great location. Clean room. Staff was very polite. Everyone greeted us. Great value. Thank you
Cons: had a smell from the a/c unit but other than that it was nice
Pros: I'd love to know what type of mattress cover they use, it was very comfortable, slept well, breakfast the next morning was very good , the staff very friendly and helpful, I will stay again.
Cons: Too much light through the drapery
Pros: Very comfortable beds
Cons: Shower wasn't in best shape
Cons: Nonsmoking room smelled of cigarette smoke, Filthy, ripped linens, construction on site that I was not aware of so I am sure that I was exposed to toxins such as lead paint and asbestos . Booked a 5 night stay & checked out after 1 and asked for a refund
Cons: The toilet was broken. The room smell like smoke and I didn't smoke. The towel rack was broken on the floor. All the bed pillows was on the floor when we checked in hotel. Plus the pillows did not have pillow cases on them. I had to go to office and get p
Cons: Everything customer service was awful and management was very rude
Cons: Had to kill a few roaches. Staff was not helpful. Itinerary said check in at 2 and when I called to see if I could check in early and pay extra they said no. Then when I mentioned ok then I'll be there at 2 they said I couldn't check it til 3.
Pros: The hotel was real clean and staff was friendly.
Pros: The best part was the location to fort stewart
Cons: The hotel claims to have been renovated but they are in the middle of renovations. It is noise. It was very unclean. There was mold on the ceiling of our room. The bed sheets didn't look clean neither did the floors.
Pros: The bed was comfortable and the manager was willing to work with us on any discomforts.
Cons: The first room had roaches in it and the ac couldn't be lowered. Second room the ac was the same way so my family stayed hot both nights we stayed at this hotel. Plus the pool is not able to be used due to renovations plus other issues.
Pros: The hotel staff was very courteous and always asked if there was anything that we needed.
Pros: Free wifi
Cons: No fridge, microwave, dead cockroach on floor, no alarm clock not even pictures on the walls.
Cons: Could have had a TV guide. And a list of times for breakfast, etc.
Cons: No elevator and I had a second story room,hung clothes on clothes rod and rod and shelf fell to the floor.Went in bathroom to shave and outlet didn't have any power.Toilet paper dispenser wasn't attached to wall.Towel storage racks in bathroom rusted.
Pros: All staff are so friendly and aim to please!!
Cons: Had nasty soap in the bathroom from someone else & nasty sheet on one bed & called front desk & they said they would bring some but never did
Pros: Was a night away from children. First time in 2 years.
Cons: Went there for hot tub. Both hot tub and pool were down. Breakfast was a package of instant oatmeal.
Pros: Was close to highway. But theres a bar in its parking lot
Cons: Cleaning, room had cob webs on drapes tub was groose need bleach and the sheets were stained and they didnt change them the next day. No coffee and no toilet paper in the other room and no shampoo and soap.
Cons: Was not as clean as should have been. As well as the bed spread had burn hold in both..Curtin broken I pen it together so no one could look in.the shower curtin broken as well.
Pros: size and type of room
Cons: room had a 2 burner built in stovetop but no pots or utensils to use with it.
Pros: The staff was very helpful and nice. The room was very clean. I really enjoyed my stay and will book with them again!
Pros: The area was perfect
Pros: Rooms were nice and clean, quiet.
Cons: Only had two towels when I went in the room. No wash clothes or floor mate.
I was there to see my son in the Army who had just came back from Afganistan, my time was for him.
Cons: Desk clerk was rude, every time I was at desk he was on phone as if I was interrupting him.Room was ok, though when we asked for towels the owner said they were locked in laundry, and didn't have any extra cups for room. breakfast sucked.
Awful. Save your money. While I was there the manager came in to change the battery in out smoke alarm. He stepped on my bed with his nasty bare feet. When I called to cancel the remaining days he said that I could not get refunded the remaining money because of the low price, but my price was not based on the days I booked. It was a complete rip off and I can't believe they are allowed to run a business like that. Don't waste your money that place is disgusting.
Pros: Leaving. The hotel was awful. It was dirty. Stains on the bedding and towels.
Cons: I did not like anything about the hotel. To start it was not what was advertised, we we're suppose to have a hot tub suit with an onsite pool. Neither were even there. The bedding was stained, we stayed for three days and it was never changed. The
It is next to a night club and Friday night we got no sleep. The police were there several times in the parking lot. The bar patrons park in the hotel parking lot. The rude housekeeper woke us and asked if we needed housekeeping. We asked her to return later and she said 'I need to know if you need housekeeping NOW'. Not being dressed, we said 'no'. She didn't return. The next day we had to call to have housekeeping come and all they did was pick up towels and leave new ones. No garbage pick up, no vacuuming, etc. We had to go get towels from them 2 of the 4 days. They had no wash clothes our last night at all and we had to go borrow from nearby family. There was no WiFi, though advertised. The TV had very few channels.
Pros: The location was OK, but it's so close to the highway and is VERY noisy all night. The room was nice and met our needs. The beds were comfortable.
Cons: One housekeeper was very rude. The staff did not speak English very well. They did not have enough towels. One night we had no wash clothes. I accidentally hit smoking and could not get another room. There were cigarette holes in bedspreads. NOISY area.
Right in the middle of all the eating places and easy to get to anything you want.
Pros: Staff was very friendly and helpful. Rooms were clean and spacious.
Cons: They did not have their sign up yet, but it was still easy to find.
The hotel is in an ok area and the local police patrol the area regularly. I was asked the first night if the room was ok and I said it was compared to the previous room. At least the front door closed. There was a half empty bottle of alcohol mix above the microwave. I found no signs of bedbugs. One of the room lamps did not work. The tv was ok but the channels were strange to navigate. The bed was surprisingly comfortable. Evidently, the rooms are smoking rooms so, if you don't smoke, this place is not for you. The pool is basically a wading pool. I would not recommend this place except as a last resort. I will not be staying here again.
Cons: The rooms are in very bad shape. The rooms have holes in the walls, doors, ect.. The first room they gave me, the front door would not shut properly. Water pressure was low in the shower. Possible mold growing in the floor corners.
Pros: There was running water.
The lights turned on, well, most of them.
There was a lock on the door.
Cons: Absurdly dirty conditions, no trash can at all, disgusting carpet stains, other people's hair everywhere, a TV that doesn't work, mold inside the mini fridge, rude person at front desk.
Do not stay here.
It should be condemned.
Pros: Friendly staff
Cons: The pillows were small
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