Basics
General
Dining
Accessibility and suitability
Bathroom
Services and conveniences
Bedroom
Pool and spa
Media and entertainment
Workspace
Laundry
Parking and transportation
Things to do
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
Guests have mentioned that the rooms are clean and cozy, meeting their expectations for cleanliness. However, some guests have reported issues with the cleanliness of the swimming pool and the property being neglected.
How are the beds at Brentwood Inn & Suites?
Some guests have found the beds to be very hard and uncomfortable, while others have mentioned that the bed was comfortable and the room was quiet, providing a good night's sleep.
Is parking readily available at the hotel?
Guests have appreciated the availability of parking, especially for trailers, meeting their expectations for parking availability.
What are the dining options like at the hotel?
While some guests have mentioned that breakfast options were limited and not available early enough, others have appreciated the location being close to dining options like Babe's Bar and Grill and Stripes.
How is the customer service at Brentwood Inn & Suites?
Guests have highlighted the friendly and professional staff, with some mentioning that the front desk was always nice and accommodating. However, there have been reports of bad attitudes from staff and issues with room keys and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
January is mentioned as the low season, so if you prefer quieter periods, this might be the best time to visit.
Check Nearby Attractions
The hotel is conveniently located near the Lea County Event Center, Western Heritage Museum & Lea County Cowboy Hall of Fame, Zia Park Racetrack, and Zia Park Casino, providing plenty of entertainment options.
Verify Pool Availability
Some guests were disappointed by the pool's condition, so it's advisable to check with the hotel regarding the pool's status before booking if this amenity is important to you.
Request Ground Level Rooms
Guests appreciated being accommodated with ground level rooms, so if this is a preference, it's worth requesting when making a reservation.
Be Mindful of High Season
August is mentioned as the high season, so if you prefer livelier atmospheres and more activities, this might be the best time to visit.
Consider Room Selection
Some guests found the beds uncomfortable, so if you have specific preferences for mattress firmness, it's advisable to inquire about the bed options available.
Verify Breakfast Options
Some guests were disappointed with the breakfast offerings, so if breakfast is important to you, it's advisable to check with the hotel about the available options.
Inquire About Special Services
If you have specific needs, such as accessibility features or business services, it's recommended to inquire about these in advance to ensure they meet your requirements.
Check for Seasonal Amenities
Some guests were disappointed by the pool and hot tub being closed, so if these amenities are important to you, it's advisable to verify their availability, especially during the booking season.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | February |
Average price (weeknight) | $79 |
Average price (weekend night) | $81 |