I called early in the morning on the day of my travel and booked a car with Enterprise in Hobbs NM. When I found I could get a car one way, I booked my airplane seats. It was a late arrival, so I wanted to be sure we were covered so I got in touch with Enterprise Car Rental Customer Service and the person was very responsive. I was checking to be sure the booking was good. The Agent assured me it was good. I got to Houston and thought I would check with Enterprise in Hobbs. They told me they closed at 5 o'clock. I told the Lady that answered at the airport my problem. I also told me I was told they were open at the airport till 8pm. The Lady promised to resolve the problem and call me back. No return call as promised. Last minute boarding the plane I called now in a panic; someone answered the phone. The man told me they had me covered but I had to take a 12-passenger van. There was ice in Albuquerque and a 12-passenger van in the wind and ice would be a skating rink. Sorry they said nothing they could do. I had to hang-up as the plane was on taxi runway. I arrived in Hobbs NM and the deck at the airport was open and there were 5 people in line renting cars? WHAT? What miss information had I been given! I did get a VX Tiquan which was better than the 12-passenger van. Forgot to mention while I was in Houston, I called first to customer service for Enterprise and an East Indian or Pilipino answered the phone. I explained to him what had happened and asked for help. He told me sorry I can't help you! What says I! He left the phone unattended on his deck for 5 minutes. He finally came back and SAID I CAN'T HELP YOU!! I asked him for his badge number or his ID number and he told me he didn't have to give me anything! That then ended the conversation. I was really furious with that lack of professionalism. I finally did manage to get the VW in Hobbs which was a stroke of luck but the check engine light was on, and the cruise control didn't work. I rented a car there about 3 weeks ago and it was a Volvo exceptionally nice car but it was past its maintenance point. I am rather worried about what will happen to me the next time I think about renting a car from Enterprise again. In the last 3 weeks I have spent about $750 or $800.00 with Enterprise, and I think I was treated incredibly poorly for a customer dealing in good faith. Robert Horne Rio Rancho NM
2.0 MediocreJan 17 2022
I didn't get to rent, because my license was from another state.
2.0 MediocreDec 28 2016
Watch Their Hours...Clean vehicle.Different hours for their 2 locations. No drop-off box. Beware. They will rent you a vehicle and charge you for additional days even though you can't contact them.
Easirent
1 location in Hobbs
Easirent
Locations in Hobbs
Hobbs Airport
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Recent reviews
National
1 location in Hobbs
National
Locations in Hobbs
6601 W Carlsbad Hwy+1 575 397 1033
Monday
12:30 - 14:3019:30 - 21:30
Tuesday
19:30 - 21:30
Wednesday
19:30 - 21:30
Thursday
19:30 - 21:30
Friday
19:30 - 21:3012:30 - 14:30
Saturday
19:30 - 21:30
Sunday
12:30 - 14:3019:30 - 21:30
Recent reviews
Sunnycars
1 location in Hobbs
Sunnycars
Locations in Hobbs
6601 W Carlsbad Hwy
Recent reviews
4 travelers who rented a car in Hobbs gave the car agency they used an average rating of 4.0
25% of our users found rental cars in Hobbs for $90 or less
FAQs about renting a car in Hobbs
One car rental company which has updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected is Enterprise
On average a rental car in Hobbs costs $104 per day.
The average gas price in Hobbs is $4.50 per gallon over the past 30 days. Filling up a gas tank costs between $54 and $72, depending on the car size.
Premium (Nissan Maxima or similar) is the most frequently booked rental car type in Hobbs.
The only car rental company onsite at Lea County airport is Enterprise.
The only car rental company that offers shuttle or pick-up services from Lea County airport to off-airport locations is Enterprise.
A Premium car rental in Hobbs costs $57 per day, on average.
In Hobbs, cars are most frequently rented at Enterprise 1126 North Grimes Road (1 miles from city center).
On average a rental car in Hobbs costs $728 per week ($104 per day).
On average a rental car in Hobbs costs $3,118 per month ($104 per day).
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).