Holywood Hotels

Staff were welcoming, rooms were lovely. Breakfast was very nice. Staff booked tickets for a show for me and organised an excellent sight seeing tour. The hotel looked for £400 to be put on my credit card which i found a little excessive seeing as cost of my booking was significantly less.

Gorgeous room, lovely staff although I wouldn't expect anything else in ni, the service is always wonderful in hotels, restaurants, taxis and shops.

The room was lovely, very big, and clean. Location was unbeatable. I felt that the hotel staff did not even know that we were guests at the hotel. It is hard to describe but it was almost like u check in, stay, and check out. The first morning, our door was knocked on twice which woke us up. The second night the fire alarm went off at about 2am and also woke us up.... :(

Everything was perfect but... in the bathroom there wasn't the toilet brush!

Loved the location......the bathroom was fantastic !!!! Color scheme in room and had to bypass sunday breakfast......45 Minutes !!!! apparently not enough help.

Excellent staff: everybody very helpfull, a groom bring me to my room at the arrival, and show me how everything should be used (light for example). Always somebody here just to help. Location in the center of the city, with many nice restaurants around at walking distance. Price of the breakfeast is too expensive compared to thye european standart: 13 GBP for a classical continental breakfeast, and is you want some eggs, sausage or so (the classical english breakfeast), you will need to pay even more.

The convenience in relation to the town. It had a place to eat late evening.

that is was so close to all the shopping centres and the hotel was easy accessed to

Near to city centre with all its attractions-Helpful and friendly staff-Excellent value.

Food very good and free secure car parking is excellent touch. This is our second stay in 7 weeks and will not be our last. My daughter and partner has also stayed here recently They range of draught beers is limited no Smithwicks or McArdles ale

Parking, food, cleanliness, staff Poor views - one of the rooms looked on to huge pipes and was noisy - also that room was cold and should have been heated as it was an accessibility room.

The beds are so comfortable. Bar is lovely. Room was a bit cold, fault with air conditioning.

The staff were fantastic especially John at the desk who dealt with our bags and got us a taxi, wonderful people you have working at the belfast hilton, hope to be back again soon

Excellent value. Great breakfast. Nice views over Belfast. Hotel now 10 years old. Maintenance not given priority - damaged bathroom door, difficult bath/shower tap. Room 309.

freindly staff

Comfortable, very clean, polite staff and good food

Good room - excellent resturant - great location Was able to write clean me in the dust on the wardrobe shelf. My colleague was unable to check in until after 3pm and only then because we insisted that a room be made available before we left for an afternoon/evening meeting

Size and cleanliness of room and large screen TV Poor for guest car parking - I found this a big disappointment

The very helpful Staff!!

Very pleasant and comfortable hotel no

Good breakfast choice, clean hotel with a good location with a very modern look to it. Checking out took longer than it should as only one desk was in use (there are 3 in total). There was a queue which should not happen around peak times (ie I was checking out at noon)

The bedroom was very comfortable and quiet and facilities were good. Breakfast was disappointing. Several items were not in the trays and had to be requested - pork sausages, mushrooms, potato bread, crispy bacon. They were supplied with a rather bad grace and crispy bacon never appeared at all. The food generally was under cooked . No fried eggs were available. The tea pot had no lid - a saucer was used.

the room is nice and comfy. i'm definitely going back again if i have a chance.

The location was excellent with just a short walk to go shopping and to have a night on the town.

Good staff, good use of space in the rooms Would have liked the bar to be away from the reception area.