Holywood Hotels

Gorgeous room, lovely staff although I wouldn't expect anything else in ni, the service is always wonderful in hotels, restaurants, taxis and shops.

The room was lovely, very big, and clean. Location was unbeatable. I felt that the hotel staff did not even know that we were guests at the hotel. It is hard to describe but it was almost like u check in, stay, and check out. The first morning, our door was knocked on twice which woke us up. The second night the fire alarm went off at about 2am and also woke us up.... :(

Everything was perfect but... in the bathroom there wasn't the toilet brush!

Loved the location......the bathroom was fantastic !!!! Color scheme in room and had to bypass sunday breakfast......45 Minutes !!!! apparently not enough help.

Excellent staff: everybody very helpfull, a groom bring me to my room at the arrival, and show me how everything should be used (light for example). Always somebody here just to help. Location in the center of the city, with many nice restaurants around at walking distance. Price of the breakfeast is too expensive compared to thye european standart: 13 GBP for a classical continental breakfeast, and is you want some eggs, sausage or so (the classical english breakfeast), you will need to pay even more.

friendly atmosphere, good attentive staff in restaurant car park facilities - but this is probably the same in other hotels

The convenience in relation to the town. It had a place to eat late evening.

that is was so close to all the shopping centres and the hotel was easy accessed to

Nice looking rooms Walls were paper thin.could hear everything from people beside us

The location of the hotel 11am check out. Please that extra hour means so much especially driving back to Fermanagh

Parking, food, cleanliness, staff Poor views - one of the rooms looked on to huge pipes and was noisy - also that room was cold and should have been heated as it was an accessibility room.

Food very good and free secure car parking is excellent touch. This is our second stay in 7 weeks and will not be our last. My daughter and partner has also stayed here recently They range of draught beers is limited no Smithwicks or McArdles ale

Near to city centre with all its attractions-Helpful and friendly staff-Excellent value.

The beds are so comfortable. Bar is lovely. Room was a bit cold, fault with air conditioning.

The staff were fantastic especially John at the desk who dealt with our bags and got us a taxi, wonderful people you have working at the belfast hilton, hope to be back again soon

Excellent value. Great breakfast. Nice views over Belfast. Hotel now 10 years old. Maintenance not given priority - damaged bathroom door, difficult bath/shower tap. Room 309.

Close to the City Centre ,Lovely views and relaxed setting in bar The only thing I disliked was the price of parking, Very Excessive

freindly staff

Size and cleanliness of room and large screen TV Poor for guest car parking - I found this a big disappointment

Good room - excellent resturant - great location Was able to write clean me in the dust on the wardrobe shelf. My colleague was unable to check in until after 3pm and only then because we insisted that a room be made available before we left for an afternoon/evening meeting

Staff were very friendly and patient. My booking wasn't registered with the hotel when i arrived. Unsure if this was a booking.com error or hotel. However the problem was promptly resolved and i had a very pleasant stay.

Comfortable, very clean, polite staff and good food

The bedroom was very comfortable and quiet and facilities were good. Breakfast was disappointing. Several items were not in the trays and had to be requested - pork sausages, mushrooms, potato bread, crispy bacon. They were supplied with a rather bad grace and crispy bacon never appeared at all. The food generally was under cooked . No fried eggs were available. The tea pot had no lid - a saucer was used.

Staff and restaurant amenities were excellent.

Clean, comfortable, warm and quite. Excellent shower, without noisy plumbing

Good staff, good use of space in the rooms Would have liked the bar to be away from the reception area.

The location was excellent with just a short walk to go shopping and to have a night on the town.

the room is nice and comfy. i'm definitely going back again if i have a chance.